Customer Service Sales

Sarah I. Johnson

**** ****. **. ********, ** ****2 219-***-**** ************@*****.***

Objective

To obtain longstanding employment in sales or management to which I can apply my previous education and experience.

Education

Bachelor Of Arts November 2013 Argosy University

Major: Business Management

Minor: Marketing/Advertising

Related coursework: Finance

Associate Of Arts July 2012 Argosy University

Major: Business Administration

Minor: Finance

Related coursework: Human Resources

Skills & Abilities

Management

Over 5 years of experience in personnel management and restaurant supervision including recruitment, employee development,

and marketing.

Sales

Previous sales technique and product knowledge training completed in order to provide the same to numerous employees at

various retail sites. Previous experience in customer service and merchandising.

Communication

Established an open door method of communication allowing employees with concerns to receive not only advice but

counseling whenever needed.

Leadership

Former personnel manager at Guardian Angel Community Services in Joliet, IL, working to implement a new strategy and

program to further assist destitute families and those struggling with mental illness.

Experience

Customer Care Center Representative Lee Enterprises 03/2014-Present

Responding to customer inquiries, billing, and problem solving.

LG Brand Advocate Marketstar 05/2012-Present

Employee sales and product knowledge training in local department stores.

Sales Manager S&J Studios Photography 03/2005-11/2013

Recruiting, employee development, and business to business marketing and sales.

Personnel Manager Guardian Angel Community Services 09/2004-10/2012

Employee training and community outreach program planning.

Seasonal Cashier Wal-Mart 11/2008-12/2008

Customer service and sales, janitorial responsibilities, and operating a basic POS system.

Supervisor The Riviera Restaurant 02/2006-11/2008

Employee training, enforcing cleanliness standards in the kitchen and dining room, and suggesting seasonal menu items.

References

References available upon request.

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