Court Ogilvie **** North Vernon Street
*****.*******@*****.*** Arlington,
Virginia 22207
www.linkedin.com/pub/court-ogilvie/6/5b0/8aa/ 571-***-****
(mobile)
OBJECTIVE
Leadership, operations, or program management position in an association or
non-profit environment that will draw from my 12+ years of operations,
program, and management experience at the Red Cross.
PROFESSIONAL HIGHLIGHTS
Digital-savvy professional with ability to work across cultures and
experience across 20+ countries. Ability to lead complex projects in
organizations ranging from start-ups to large non-profits. Strong
competency in social engagement, blogs, television, and media. Expertise
in public affairs, government affairs, fundraising, marketing,
communications, and IT.
WORK EXPERIENCE
American Red Cross, Washington, DC, USA
May 2002 to present
Vice President, Joint Account Management 10/2012 to
present
. Chosen by Red Cross CEO and Chief Development Officer to build a donor
engagement process that is now in use across all Red Cross lines of
service
. Lead a program which created $22M of revenue, 75,000 units of blood and
approximately $300K in training sales during fiscal year 2014
. Ensure that the organization's fundraising efforts are strongly
coordinated, including establishment of joint metrics, joint reporting,
etc.
. Pursue and manage grants in support of the Red Cross mission
. Direct and manage key accounts and partnerships
. Launch a new campaign to raise funds in support of Biomedical Services
Senior Director, Disaster Planning, Disaster Services 3/2011
to 10/2012
. Supervised a team of 20 people in support of planning for a
nationwide disaster relief program
. Represented Red Cross at international events and through emerging
technologies and social engagement
. Managed development of training/guidance for 60,000 disaster
volunteers
. Co-led a cost reduction effort for $26M fixed expenses operating budget,
which reduced the total spend by nearly 20% while meeting performance
goals
. Built new Change Management process that resulted in savings of > $500K
in FY12
. Oversaw revisions to disaster evaluation process that significantly
increased response rates
. Authored Congressional testimony and formal correspondence to elected
officials
. Deployed to disasters in leadership roles, including Deputy Job
Director for 2011 Joplin tornadoes
Chief of Staff, Disaster Services 2006 to
3/2011
. Developed budgets and monitored financial performance for a $45M domestic
disaster enterprise, with episodic budgets of >$100M
. Served as key advisor to SVP of Disaster Services for restructuring the
disaster program, which resulted in significant cost savings with minimal
reduction in services
. Formed the first-ever Disaster Advisory Council, a group of field
leaders that advised on key department decisions and programs
. Served in leadership roles in disasters, including program lead for
2010 Gulf Coast Oil Leak
Court Ogilvie Page Two
American Red Cross (continued)
Director, Validation and Equipment Management, Biomedical Services 2002-
2006
. Generated $600K annual cost savings through elimination of unnecessary
maintenance
. Recruited, hired, and managed a high-performing team that received 8
performance awards
. Managed implementation of asset management system with no
errors/observations
. Supervised staff of 15 in support of blood banking equipment (80,000+
devices, $2M budget)
QWEST Communications, Arlington, Virginia, USA 2001 to
2002
Senior Manager, Customer Programs
. Managed accounts for AOL and MSN (80% of department revenue)
. Directly assisted COO of Internet Division in negotiation of a $160M
services contract
. Built automated tool to manage customer billing, resulting in 20%
reduction in late bills
EYECAST Corporation, Herndon, Virginia, USA 2000 to
2001
Senior Project Manager
. Evaluated potential market share for products in development for small
technology start-up
. Managed deployment of hubs, switches, and routers required to support
video streaming
. Authored materials to position and describe a suite of products and
services
UUNET Technologies, Inc, Fairfax, Virginia, USA
1997 to 2000
Manager, International Implementation (1998-2000)
. Managed all aspects of router/hub/switch deployment in South America and
Asia-Pacific
. Negotiated international partnership agreements which decreased time to
market by 50%
. Led a team that established a training department in Amsterdam,
Netherlands
Supervisor, Technical Training (1997-1998)
. Saved more than $100K annually by converting vendor-based courses to in-
house offerings
. Researched and isolated network problems for a large high-speed internet
backbone
. Created/taught technical courses such as UNIX, TCP/IP, and Network
Management
. Consistently received highest student course evaluations
EDUCATION
B.S. Management, Virginia Tech, Blacksburg, Virginia, USA
Minor, Professional Writing
PROFESSIONAL TRAINING/CERTIFICATIONS
. High Impact Leadership, Columbia University Executive Education Program
. Principles of Customer Experience Design, Peer Insight
. Advanced Public Affairs Training, American Red Cross
. Integrity Selling, Integrity Solutions
. Conversational Spanish, Arlington County Department of Continuing
Education
SOFTWARE
. Strong proficiency in Salesforce, Final Cut Pro X, iMovie, MS Office,
mobile computing, wireless networking, and social media (Twitter,
Facebook, WordPress, LinkedIn, etc.)
OTHER
. Secret level Security Clearance
. Available to travel up to 50%