Mirola Michael
Irvine, CA *****
609-***-**** Email: *************@*****.***
Summary
Two years of experience in Human Resource field, A creative support
professional with a history of increased responsibilities; detailed
oriented, dealing with huge amount of data with high level of accuracy,
creative, energetic, and honest with strong communication skills.
I am a dedicated team player who enjoys the support of my peers while being
able to manage my time and multitasks according to priority with ability to
work in fast paced environment with minimal supervision, I am committed to
learn and I am always ready to cope with business conditions and needs with
high flexibility.
Qualification Summary
. HR Department startup
. Employment Law FMLA/ADA/EEO/WC
. HR Policy & Procedures
. Staff recruitment & retention
. Excellent PC skills
. Working with MS office
. Oracle and other application tools
. Training & development
. Performance management
. Organizational development
Education
. Bachelor Degree of business administration German University, Egypt
2012
Major Human resources
Minor: Marketing
Languages Skill
. English + Arabic
+ French
Summary of Professional Experience
Verizon Huntington Beach, CA
07/2014-Present
Sales Representative
. Services existing accounts, obtains orders, and establishes new accounts
by planning and organizing daily work schedule to call on existing or
potential sales outlets and other trade factors.
. Adjusts content of sales presentations by studying the type of
sales outlet or trade factor.
. Submits orders by referring to price lists and product literature.
. Resolves customer complaints by investigating problems; developing
solutions; preparing reports; making recommendations to management.
. Establishes, develops and maintains business relationships with current
customers and prospective customers in the assigned territory/market
segment to generate new business for the organization's
products/services.
. Makes telephone calls and in-person visits and presentations to existing
and prospective customers
Taxation Plus Huntington Beach, CA
12/2013- present
Accountant
. Assigning, budgeting, and reporting the cost of human resources incurred
in an organization, including wages, salaries (payroll ) and training
expenses.
. Summarizes current financial status by collecting information; preparing
balance sheet, profit and loss statement, and other reports.
. Prepares special financial reports by collecting, analyzing, and
summarizing account information and trends.
. Compute taxes owed and prepare tax returns, ensuring compliance with
payment, reporting and other tax requirements.
. Examine statements to ensure accuracy .Ensure that statements and records
comply with laws and regulations.
Remax professionals Corona, CA
07/2013- 05/2014
HR Coordinator
Collaborated with each office territory and developed processes to enable
compliance and recruitment of national field employees following medical
client guidelines and contracts.
. Processed background checks and coordinated drug screenings.
. Expedited preparation and compliance of files for health organization
accreditation.
. Monitored employee file compliance by utilizing computer system to
generate reports.
. Audited each employee file to update incomplete and missing paperwork in
a timely manner.
. Assisting in documentation of workflow processes and procedures,
facilitating the implementation of the established policies ensuring
employees full awareness and high compliance.
. Demonstrated success in managing new hire processes, assisting in the
completion of the background check steps and the collection of needed
document with high level of accuracy.
. Plans and Schedule new employee orientation and on boarding sessions to
foster positive attitude towards company goals
. Maintaining up-to-date employee information (more than 500 employees)
across different HR systems, database, and Company Portal; such as new
hires, Promotions, Transfers, and Terminations while ensuring strict
confidentiality of Company and employees data.
. Collecting and analyzing data to ensure integrity of accurate information
for process HR transaction
. Act effectively as cross-functional coordinator between the HR Department
and employees handling basic questions.
. Supporting the HR team across all operational and administrative
functions.
Orascon Construction Industry Africa, Cairo, Egypt
5/2011-7/2013
HR Assistant
. Responsible of training system, Coordinated various training logistics
enrollment process, training calendar, meeting room set up and tracking
attendance; For more than 700 employees
. Resolves problems in a timely manner and gathers, analyzes information,
keeping the management appropriately informed of different activities,
and escalate any significant problems when needed.
. Keeps employee records up-to-date by processing employee status changes
in a timely manner, updates employee phone directory and company
organization chart, Files papers and documents into appropriate employee
files
. Update the HR section on oracle website and periodically audits the
database to ensure accuracy.
. Schedules meetings and interviews as requested by HR Manager.
. Prepare administrative paper work for new comers more than 400
employers
. Perform various administrative tasks, Makes photocopies, faxes documents
and performs other clerical functions.
Mofid Samy Jewelry store, Cairo, Egypt
4/2010-5/2011
Store Manager
. Handling the daily operations and management of the store.
. Oversee the staffing requirements of the store, deal with customer
service issues, prevent theft and handles advertising and promotions of
the store.
. Supervising employees with their daily work requirements, plans and
prepares work schedules for jewelry store personnel, assigns employees
to specific duty requirements of the store, prepares and directs
personnel with appropriate merchandise, and provide performance review.
. Recruit, hire, train, evaluate and counsel store employees. Schedule,
organize and direct assignments .Ensure employee awareness of safety and
emergency procedures.
. performing sales work such as taking inventory, recollecting cash with
sales receipts, and maintaining operating records such as records of
store transactions.
Professional Development:
. Leader Simulation on " Earnest and The Youth"
2009
. Took the title of "most active leadership and motivation"
2012