Customer Service Manager

Amanda Freeze

*** **** **. *********, ** *****

Cellphone 704-***-**** email: *********.**@*****.***

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Objective:

To obtain a full time position as a Phlebotomist/CNA1 with a company that will utilize my skills,

knowledge, responsibility, and requires results driven professional who is not afraid of new challenges,

and grow in a company’s vision.

Education:

• Phlebotomy Program, Stanly Community College July 2014 - September 2014

• CNA 1, Stanly Community College August 2009

• Jackson Hewitt Tax School August 2007

• Accounting Program, Kings College September 2000 - April 2001

Summary of Qualifications

Dependable hard working professional who is dedicated to the success of her responsibilities,

team, department, and company. People orientated with the experience in Nursing Assistant, Phlebotomy,

and Customer Service and well diversified in multicultural people and their needs.

Work Experience

Richfield Food Mart May 2009 – Current

Manager/ Cashier Richfield, North Carolina

• Responsible for all merchandise to be ordered, lottery, tobacco, automotive, food and

candy

• Customer Service and Sales

• Prepare and fix merchandise for easy access for customer viewing

• Balance and daily cash flow

Stanly Medical Services-Central Lab August 2014 – September 2014

Certified Phlebotomist Albemarle, North Carolina

• Responsible for Glucose test

• Responsible for Blood draws

• Patient Service, assist with setting up appointments

Big Elm Retirement and Rehabilitation September 2012 – February

2013

CNA1, Kannapolis North Carolina

• Responsible for taking residents vitals and charting results

• Assist residents with bathing, dressing, grooming, and toileting

• Ensure residents are comfortably eating a well-balanced diet

Dollar General September 2012 – August 2011

Assistant Manager Richfield, North Carolina

• Responsible for Daily reports, bank deposits

• Accountable for safe and daily cash flow

• cashier, stocking, and organization of store

• Prepared and priced merchandise for easy access for customers

Bethany Woods/ Britthaven August 2009 – August 2011

CNA1 Albemarle North Carolina

• Responsible for taking patients vitals and charting results

• Assist residents with bathing, dressing, grooming, and toileting

• Ensure Residents are getting involved in activities and community outings

• Hoyer lifts and standing and pivoting from side of bed

Community Services

American Red Cross, Learned Cardiopulmonary Resuscitation Certification

References Available upon request

Contact this candidate