Quality Assurance Technician
Resume:
J OHN AKINDOL IE
*********@*****.***
OBJECT IVE : A successfully QA Tester with experience in Insurance and HealthCare application project.
W ith experience in Quality Assurance, validation and verification and test issues within
documentation.
S UMMARY OF QUAL IF ICAT ION:
• Excellent communication skill, Software Development Life Cycle, Software Testing Life
Cycle (STLC), Test Management –HP Mercury Quality Center/Test Director V9.0 &
V11.0, Web Service Testing, Facets, MS Office Suite 2007 & 2010, MS Project, SIRS
Defect Management System, Remedy (ARS Ticketing System), QTP, Microsoft Office,
SQL, CPR & H IPAA Certification.
WORK EXPER IENCE:
02/2014 to Present BCBS of Rhode Island
Providence, R I
QA Tester
• Generated Test conditions scripts and expected results ran the post configuration tests
to ensure module functionality and efficiency.
• Participate in defect and issue resolution during QA and UAT testing cycles.
• Document manual test results and defects resolution.
• Support documentation across extended testing team as directed by Test Lead.
• Participate in defect and issue resolution during QA and UAT testing cycles.
• Coordinate and communicate with multiple groups across the company.
• Assess software readiness and t ransition products to the system test phase.
02/2012 – 11/2013 St. Vincents Hospital
Jacksonville, FL
QA Analyst
• Participated in the analysis, implementation and support knowledge to the
i mplementation efforts for Development, Configuration, and testing of the
PeopleSoft Financial Modules.
• Designed and developed use case diagrams, business function Diagrams,
B usiness P rocess Maps and Workflows, Business Rules, Reports, Forms etc;
b ased on clients ‘As-Is’ processes and developed ‘To-Be’ Processes.
• Knowledgeable in Claims and Member billing information in Facets for
P rovider contracting through ICD 9 & 10 benefits.
• Processed Professional Claims for verifying the qualifier groups, fee schedule,
v alidating terms, rates sheets, and final payment for claims processes.
• Skilled in Facets Platform Provider Application for testing and documenting
P rovider demographics in ICD 9 & 10.
• Analyze and validate the professional Claims Test Data against the DRG Claims
i n QTP which is compared against the HCPCS codes.
• Skilled and Analyze the Professional claims industry standard code groupings
a nd payments systems. Involved in reporting and analysis to improve business
p rocesses and procedures.
• Generated Test conditions scripts and expected results ran the post
configuration tests to ensure module functionality and efficiency.
• Create and Execute the Test Case of the processed Ambulatory Claims in
Q uality Center and provider.
Defect statuses and clarifications to the business on the Ambulatory Claims
T est Case
• Serve as a Testing Consultant to assigned Health Plan(s) in the evaluation,
design, testing, and implementation of required health plan benefit and
payment structure changes.
• Participate in defect and issue resolution during QA and UAT testing cycles.
D ocument test results, defects, and issues.
• Support documentation across extended testing team as directed by QA Analyst
L ead.
• Participate in defect and issue resolution during QA and UAT testing cycles.
• Coordinate and communicate with multiple groups across the company.
• Assess software readiness and t ransition products to the system test phase.
01/20011 – 01/2012 Select Specialty Hospital Gainesville, FL
QA Tester
• Developed Test Cases, Test Scenarios & Test Scripts. Executed in Mercury
Q uality Center and logged.
• Extensive knowledge in gathering requirements and constructing Business
R equirements Documents (BRD), Functional Requirements Documents (FRD),
Software Requirement Specifications (SRS) and Use Cases.
• Participated in Defect Management Process and supported all phases of the
S DLC.
• Participated in the execution of test cases and documentation of results,
i dentifying any variances from expected results and researching the cause of
t hat variance.
• Developed Test Plans and Test Scripts for Web Testing of PeopleSoft modules in
I nternet Explorer.
• Executed manual test scripts for various Payroll Test Cycles, Benefits
P rocessing scenarios and H i re process, recording defects and actual results for
a nalysis.
Texas I nst rument 02/2006 – 12/2006
PeopleSoft UPK Developer
• Responsible for developing and facilitating t raining for all levels.
• Determine and developing t raining cur riculum such as UPK (User Productivity
K it) dealing with individual t raining, group instruction, lectures, webinars,
conferences, meetings and workshops.
• Advising the client on end user training execution, including schedule
development, t raining database setup, class registration, classroom setup, t rain-
the-t rainer t raining, materials reproduction, and related issues.
• Deliverables that support the client’s planning and execution responsibilities,
i ncluding t raining delivery schedules, training database plans, evaluation
forms, communications to end users and the business, and other documents .
09/2002 – 01/2006
Operating Room Technician
• Provide technical skills required to assist surgeon or staff and operate surgical
equipment in a safe and efficient manner. Maintains knowledge of cur rent
equipment and supplies.
• Utilized effective communication skills in providing care to patients and
f amilies. Assist in collaborative practice with the health care team.
• Understands and complies with infection control, safety and OSHA procedures
a nd regulations.
• Replenishes supplies in surgical suites, on suture cart and maintains adequate
i nventory levels.
• Ensures guidelines for testing all sterilization equipment and results are
r ecorded accurately.
• Provides instruments, case carts, supplies and equipment in direct support of
surgical suite.
• Reviews schedule for coordination of necessary items for surgical cases.
• Operated tests and maintains all cleaning and sterilization equipment
• Washes, organizes and sterilizes instruments following established procedures.
• Provides properly cleaned and sterilized instruments to Surgery.
08/2000 – 08/2002
Patient Care Technician
• Provide the direct, patient care for assigned patients under the direct
supervision of a licensed nurse.
• Responsible for accurate documentation of information related to the patient
t reatment.
• Assist licensed nurse with pre and post dialysis patient assessments and their
documentation.
• Monitor and document dialysis treatment parameters on Dialysis Flow Sheets.
E DUCATION:
Currently attending Florida State College at Jacksonville, FL Major: BSC in Health Info Mgmt
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