Customer Service Human Resources

Ilars K. Thompson **** W. Windmill Ln. #****

Las Vegas, NV 89139

*************@*******.***

Phone: (702-*-**-****

Fax: 702-***-****

Character Profile & Qualifications

Dedicated team-player and focused Administrative professional who excels at prioritizing, completing

multiple tasks simultaneously, and following through to achieve project goals. Advocates for individual

needs; enforces management policies; maintains confidentiality and professional ethics; flexible and

hardworking with a strong drive to excel. Highlighted work capacities include:

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Documentation & Research Payroll Processing

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Human Resources Business Writing & Proofreading

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Conflict Management Case Management

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Long-term Task/Goal-orientated QuickBooks & MS Office

proficient

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Education & Development

2013-Present University of Nevada Las Vegas

Bachelor of Science - Applied Psychology

Professional Experience

05/2013 – Present Administrative Assistant Crawford Management Group – Las Vegas,

NV

• Field telephone calls; receive and direct visitors for busy Accounting firm.

• Perform advanced word processing; creating spreadsheets, presentations, filing, and faxing.

• Provide bookkeeping functions; bank reconciliations, A/R, invoicing & payroll.

• Promptly responded to email inquires and prepared/proofread written correspondence.

• Manage calendar for Executive management and Administrative staff

12/2011 – Present Residential Supervisor Nevada Partnership for Homeless Youth - Las Vegas, NV

• Ensure adherence of program guidelines, including daily documentation and filing of unit

reports/activity logs.

• Coordinate inventory orders, residential supplies, and foster a safe and positive work/living

environment.

• Screen potential program candidates in a confidential and professional manner.

• Receive and respond to telephone inquiry calls.

05/2008 – 12/2012 Assistant Coordinator NV State Behavioral Health Services - Las Vegas,

NV

• Performed a variety of Human Resource functions;

• Assisted with overflow work from Executive management and office receptionist as needed.

• Responsible for fielding office vendors and supervising purchasing processes.

• Coordinated and co-facilitated regular staff meetings and training sessions for employees.

REFERENCES AVAILABLE UPON REQUEST

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