Quality Manager
Resume:
DeQuiency W. McAllister
College Park, GA 30337
*******************@*****.***
To obtain a position where I can will utilize my 25 years of experience.
Dover Corporation-Manufacturing (commercial refrigeration) Conyers, Ga Feb 2014 to July 2014 /
Temporary contract/consulting assignment
Continuous Improvement Manager
Worked and consulted with Electrical, Structural and Mechanical engineers to
collaborate and implement quality objectives.
Ensure best practices and standard operating procedures are being followed by
conducting frequent business audits.
Maintain quality control processes to ensure products/services meet quality
standards; lead implementation of process improvements .Drive improvement
strategies in all key metrics areas; manage production flow, staffing scheduling
and resources to budget and plan.
Train and provide development opportunities for staff.
Ensure monthly goals are complete and communicated.
Project Recognition:
Worked with external suppliers to implement color coded drop off points and set
up supermarket with kitting system.
Decreased lead time from 11 days to 6 days.
Increased OTD from 17% to 85% in three months.
Schedule and plan production. Forecast orders using pre-determined time
standards, measuring quoted hrs against target hrs.
Set up Kanban system for bolts for easy access to the line.
Established on floor dates.
Re-designed a 200ft production line to increase capacity and efficiency.
.
Total Resources-Manufacturing Atlanta, GA April 2003 to Dec 2012
Business Unit Manager in charge of production & quality (company
Promotion)-80k
Maintained quality systems and protocols in compliance with applicable
standards and regulations (ISO: 9001:2008, AIB).
Managed and monitored production lines, assembly work cells and high speed
packaging processes.
Provide leadership and direction to the company regarding quality systems and
Production compliance initiatives.
Managed a 3 shift/24 hour operation.
Maintained an aggressive audit schedule within the company.
Responsible for first article inspections.
Experienced in problem methodologies, DMAIC, 8D, PPAP, Layered Process
Audits, SPC,FMEA, Generic Pull systems and all areas of Lean Manufacturing;
5s,VOC’s,TPM, Kaizen, SMED, OEE and SIPOC
Prepare corrective actions and trend analysis.
Supervision:
o Supervise and train delegated inspectors in quality standards.
o Train and audit inspectors in quality standards and inspection methods.
o Responsible for gage calibration system.
o Manage and assist with receiving inspection, final inspection and
testing.
Advise others in dimensional, torque and tolerance testing.
Liaison with customer’s quality departments.
Collaborate with engineering regarding quality issues.
Ensure identification and traceability of product from receipt of materials through
shipment to customers.
Performed quality/Production objectives in industries: Steel, Corrugating,
Automotive, Plastic Injection Molding and Commercial Refrigeration.
Total Resources-3PL Manager March 1996 to April 2003
Warehouse Manager-60k
Determine root causes of company issues including quality, operational
efficiencies, material utilization, labor costs and implement permanent
solutions.
Train supervisors on increasing productivity and service levels, optimizing
personnel and equipment utilization, process improvement, organizational
effectiveness and improving supervisory skills.
Continuous Improvement Projects- Lead employees and facilitate projects
teams to continuously improve warehouse operating practices and processes.
Instruct teams on how to apply continuous improvement techniques to
eliminate, combine, change, re-sequence and streamline processes to reduce
waste.
Establish and maintain manufacturing systems/processes to warrant on-time
delivery of quality products at the lowest cost.
Experience with WMS operating systems; Log-Pro, SAP, FedEx/UPS shipping
software; International shipping experience. Qualified Instructor with material
handling equipment: Stand –up reach truck, swing reach truck, pallet jack
single-double, sit down forklift, cherry picker and attachments clamp; slip sheet
and carpet pole.
Lead employees in ensuring all receiving and reverse logistics requirements
meet or exceed customer expectations.
Manage 3pl accounts relating to the transportation of goods and the
maintenance of the client’s needs.
Work with customers and transportation companies to keep shipper and
consignee aware of status.
Responsible for tracking inventory, maintaining accurate inventory records and
researching discrepancies.
Monitor product velocity and track lost sales due to in-house damages.
Initiate date checks, cycle counts as well as quality checks. Research miss-
slots and perform root cause analysis on master replenishment problems.
Collaborate with purchasing to track expiration dates and verify changes in
product description and discontinued product.
Ensure data is accurately processed in the WMS operating system to ensure
split orders are not sent to customers.
:
USX Steel Corporation Fairless Hills, PA June 1986 –Dec 1995
Production/Quality Manager casting dept/Tubular Operations-17.50
Set-up machines according to production schedule and product specifications.
Experienced as a Quality Control Inspector in an ISO 9000 environment.
Inspect and monitor production processes to ensure that all finished products
meet the minimum quality standards as defined by company policy, customer
requirements and all applicable regulatory agencies.
Complete shift paperwork: down time reports, unit tracking, machine counter
readings etc. Coordinate production start-ups, shut-downs and change over’s.
Troubleshoot, Investigate and resolve production line problems/supervise and
monitor the work of 20 employees, maintenance crews, Millwrights, pipefitters
and crane operators.
Integrate lean methodologies to improve production and decrease down times.
Establish engineered labor standards into a Competency Matrix, which allows
me to hold employees accountable for their actions.
Education:
LehighValleyTechnicalCollegeBristol, PA
Bachelor of Science in Quality Engineering and Technology Concentration/ASQ-
Lean Gold Certification.1987-1991.
Clayton State University: Lean Six Sigma Green Belt Certification. 2009
Professional Development:
Inventory Management - 1998
Department Supervisor Training - 1999
Lean Supply Chain & Warehouse Management Program - 2002
Consultancy/Project Management Program- 2006
Over 18yrs of Lean Manufacturing experience.
o
Accomplishments:
Special Project Recognition
Implemented a TPM program that yielded OEE percentage of 75-85%.
(manufacturing)
Responsible for achieving and exceeding quality objectives, including 41
consecutive months of 99%+ warehouse on-time shipments between 2004-
2008.(Logistics)
Assisted injection molding techs and engineers to increase Cellular workstation
production to 81.25% (Medical Device/Manufacturing)
Increased production by 75% and decreased downtime by 50%. (Steel
mill/Manufacturing)
Participated in successful DMAIC investigation for iron falling below customer
specifications. (Steel Mill/Manufacturing)
Led successful Kaizen event for departmental start-up using 5s, visual
management, and predetermined time standards. (Google/logistics)
Assisted company with compliance of regulatory standard AIB, which yielded
first audit results of 940. (superior score)-(Corrugating/Manufacturing)
Assisted Director of Quality for Lil Caesars and Pizza Hut to enhance customer
satisfaction for quality objectives. (Corrugating/Manufacturing)
Increased SLA reports and inventory accuracy to 100%, while reducing
customer returns by 0.07%. (Google/Logistics)
Decreased labor costs by 60%. (Google/Logistics)
Implemented VOC feedback forms which resulted in 100% customer
satisfaction. (Jaguar N. America/Logistics)
Reworked the infrastructure everything from the pick ticket invoices to the labor
force to accomplish 95% KPI metrics. (Hitachi/Logistics)
The accomplishment I’m most proud of is that these process improvement where done with no
capital investments!
Contact this candidate