Customer Service Project
Resume:
Alicia Farr
Redding, CA
*********@****.***
Customer Service Skills:
Thorough understanding of quality customer service, high standards of
making my customers satisfied.
Strong training skills; trained 12 new team members
Handled a high-level of phone calls and multiple lines successfully
Cooperated with team members to reach goals
Work well in a high pressure, fast-paced environment
Well-organized and efficient
Trained in all areas of trouble-shooting, and problem solving of
customers complaints
Skilled at organizing complex projects, defining project priorities, and
delegating tasks
Skilled with computer systems and software
Received recognition of employee of the month 7 times because of
exceeding company quotas
Experience: Sets and Resources Service Redding, CA
Merchandiser 02/2013 to present
Carls Jr. Redding, CA
Cashier 11/2013 to 1/2014
Hillman Hardware Redding, CA
Stocking Clerk 02/2011 to 08/2012
Shell Gas Station Redding, CA
Customer Service Associate 10/2011 to 2/2012
Grocery Outlet Redding, CA
Cashier 6/2011 to 9/2011
Copperidge Care Center Redding, CA
CNA 8/2000 to 2/2009
Education: Shasta College Redding, CA
Nursing
Completed 86 units toward a Nursing degree.
References: Excellent professional references available upon request
Contact this candidate