Human Resources Manager

Colleen Scanlon

**** ********** *****, #***, *********, AK 99901 ? 907-***-**** /

907-***-**** ? ******@***.***

Human Resources Manager

Recruitment ~ Staff Development ~ Labor & Employee Relations ~ Legal

Compliance

Profile of Qualifications

OFFER PROFICIENCY IN ALL HR FUNCTIONAL AREAS INCLUDING RECRUITMENT, HIRING,

ONBOARDING, PEOPLE DEVELOPMENT, TALENT MANAGEMENT, COMPENSATION, CONFLICT

RESOLUTION, AND RETENTION. ADVANCED KNOWLEDGE OF EMPLOYMENT RULES AND

REGULATIONS SPANNING FMLA, ADA, EEO, ETC. STRONG ABILITIES IN PERFORMANCE

MANAGEMENT, ORGANIZATIONAL DEVELOPMENT AND LEADERSHIP, AND ALTERNATIVE

DISPUTE RESOLUTION (ADR). EXCEL IN BENEFITS ADMINISTRATION, POLICY

DEVELOPMENT, AND LABOR NEEDS FORECASTING. DISCREET AND COMMITTED TO

ENSURING UTMOST CONFIDENTIALITY OF PERSONNEL FILES.

Selected Achievements:

. Effectively managed the complete range of HR operations for federally

recognized Indian tribe.

. Appointed as management member of Alaska Labor Relations Agency Board in

2003 by Governor Frank Murkowski and served on board for five years.

. Played a pivotal role in successful acquisition of two auto new

dealerships in Juneau, Alaska and Townsend, Montana for Skinner Sales and

Service; decisively structured and implemented programs and policies to

standardize training, compensation, benefits, incentives and orientation.

. Introduced Skinner's first formal performance review program which was

adopted company-wide.

. Captured thousands of dollars in monthly savings for Skinner by

transitioning reliance on employment agencies to in-house recruiting.

. Purchased food supplies for logging company's remote campsite while

simultaneously slashing overall food expenses by $25K in first year after

researching and uncovering lower-priced vendors.

. Instituted creative and cost-effective incentive programs for art gallery

(including special events and a tiered awards structure) which heightened

employee satisfaction, morale, and productivity.

Professional Experience

KETCHIKAN INDIAN COMMUNITY, 2013

Human Resources Manager

. Spearheaded HR operations inclusive of employee relations,

policy/procedure development, staffing, performance management,

compensation, and disciplinary action in strict alignment with Ketchikan

Indian Community Ordinance 8, legal and ethical standards.

. Oversaw full-scope staffing activities from recruiting and interviewing,

to orientation and training.

. Managed benefits administration and maintained associated records.

. Trained and advised management in coaching methods and discipline,

conducted exit interviews as needed, and recommended strategies for

improvements throughout all aspects of HR.

Alaska Timber Insurance Exchange, 2011 to 2013

Human Resources Manager

. Demonstrated strong leadership talents in supervising one employee and

directing daily office operations for Workers' Compensation provider.

. Steered HR and accounting operations such as A/P, A/R, payroll and

reporting.

. Compiled personnel records for administrative staff, accurately computed

wages for payroll processing, and administered payroll taxes.

. Administered health insurance plan, reported accidents/injuries, and

prepared and reported all monthly Worker's Compensation wages.

Continued ...

Professional Experience continued ... Colleen Scanlon - Page 2 of 2

E.C. Phillips & Son, Ketchikan, Alaska, 2009 to 2010

Human Resources Manager

. Directed, motivated and managed team of four while orchestrating the

complete spectrum of office operations for fish processing plant.

. Processed employment applications, calculated wages for payroll, managed

payroll taxes, computed Worker's Compensation wages, reported

accidents/injuries, and administered health insurance plan.

. Concurrently handled accounting functions and diligently ensured constant

regulatory compliance.

Skinner Sales and Service, Ketchikan, Alaska, 2007 to 2009

Human Resources Manager

. Effectively managed HR operations across five auto dealerships with an

emphasis in creating/revising job descriptions, benefits administration,

personnel records maintenance, payroll, and compliance.

. Authored employee manual covering issues including disciplinary

procedures, code of conduct, FMLA policy and benefits information.

Pacific Log and Lumber, Ketchikan, Alaska, 2005 to 2007

Human Resources Manager

. Applied excellent versatility in orchestrating HR, accounting, and

benefits administration for three separate companies.

. Exhibited proficiency across payroll processing, HR records maintenance,

payroll taxes, accident/injury prevention, job descriptions, and

handbooks.

. Set up and maintained Worker's Compensation (WC) tracking system in

tandem with WC provider to reduce associated cost to company.

Scanlon Gallery, Ketchikan, Alaska, 1991 to 2003

HR & Operations Manager

. Successfully planned, coordinated and directed full-scope business

operations including HR, marketing, accounting, payroll, website

maintenance, compliance and reporting.

. Devised work schedules for 20 employees during busy summer visitor season

to ensure adequate coverage seven days a week.

Education & Professional Development

CAPELLA UNIVERSITY

Master of Human Resources Management, (in progress, anticipated graduation

August 2015)

B.S. in Business Administration, emphasis in Business Management, 2008

(3.44 GPA)

George Washington University

Master's Degree in Paralegal Studies, 2012 (3.22 GPA)

Recent Training :

Federal Employee Health Benefit Training

Alaska Statewide Payroll Conference (Alaska Wage & Hour; Audits and

Internal Controls; Taxable and Non-Taxable Fringe Benefits; Six Sigma;

Affordable Care Act)

NHRMA Human Resources Academy (Recruitment, Selection & Placement;

Compensation Administration; The Legislative Environment; Performance

Management; HR and Employment Law; Employee Benefits)

Memberships

SOCIETY FOR HUMAN RESOURCE MANAGEMENT, 2013 TO PRESENT

Ketchikan Gateway Borough School Board Member, 2012 to Present

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