Customer Service Technician

Samantha Hablett

Address

Contact Information

*** ***** ***** **.

************@*****.***

Schuylkill Haven, PA 17972

570-***-****

Objective

To build a career with a company who embraces teamwork, diversity,

creativity, integrity and growth.

Education and Professional Designations

Penn State University, Schuylkill Haven, PA

Majors: Administration of Justice

Minors: Sociology

Experience

Abraxas Academy (March 2014-Present)

Youth Development Technician

. Conduct intake process with incoming juveniles including drug

screens

. Interact with and supervise clients while ensuring their safety

and security

. Conduct and document head counts, bed checks, close supervision

sheets, in accordance with facility standard

. Observe client behavior and intervene appropriately following

Safe Crisis Management Guidelines

CVS (September 2007-March 2014)

Part-time: Front Store Customer Service Rep. also Pharmacy Technician

. Provide excellent customer service and quick problem solving

. Handle financial transactions

. Set up displays to catch customer's eyes

. Manage and handle various medications

Penn State University (August 2013-May 2014)

Research Assistant

. Collect and interpret data

. Utilize SPSS

Wilkes University (September 2010-2012)

Disability Services

. Provide in class notes to students with disabilities

Honors and Activities

. Dean's List (2012-2014)

. Work with at risk youth

. Inter- Resident Hall Council parliamentarian

. Environmental Club participant

. Programming Board member

Skills

. Work well with children including those at risk, through

SafeGuards Fostercare Services

. Organization, note taking, and filing

. Attentive to detail

. Knowledgeable with SPSS and Microsoft Office Components

Contact this candidate