Customer Service Sales

Location:

Posted:

August 27, 2014

Linda J Rodeo

Nantucket, MA *****

*****.*****@*****.***

BARTENDER/SERVER

Key skills includes:

• Goal-driven, hardworking professional seeking a challenging position utilize customer service and sales

skills.

• Highly motivated and enthusiastic team player dedicated to providing quality service to customers.

• Team player and leader with excellent communication skills

• Cultivate profitable client relationships

• Honest, Friendly Personality, Well-organized and efficient.

• Work well in a high pressure environment.

Buca Di Beppo

Wellington, Florida

May 2009-June 2011

Provided family members, managers, and guests with a positive experience and atmosphere in an Italian Family style

Restaurant. Ensured positive guest experience by monitoring and ensuring appropriate 10 Steps of Service. Utilized

high levels of energy and superior multi-tasking abilities to quickly fill drink order in this extremely fast-paced

establishment. Carefully checked identifications of all customers to ensure compliance to state alcohol regulations.

Continually stocked bar with glasses, ice, liquor, garnishes and other supplies. Maintained inventory and high levels

of cleanliness. Poured mixed drinks, took payments, waited on guests sitting at the bar.

Tom Cavallo’s Italian Restaurant

New Hartford, NY

May 2003-Febuary 2009

Handled day and night operations in all four bars in the restaurant (Main bar, Cigar Bar, The Open Air Bar and

Banquet room). Maintained a courteous and professional demeanor, and demonstrated high levels of social etiquette

with this well established restaurant. Assisted in overseeing beverage service, inventory management and customer

service. Took orders, operated POS stations and served Beverages and food to bar customers.

Jack Appleseed’s / Delmonico’s Italian Steakhouse

Utica, NY

December 1996-May 2003

Mixed and serve a wide variety of beverages by combining ingredients such as liquor, soda, water, sugar, bitters and

fruit garnishes. Served liqueur, beer and wine and skillfully mix such beverages as Martini’s, Manhattans, Margarita to

Alexanders. Start and collect tabs in credit or cash in appropriate amounts and accountable of inventory during period

worked. Responsible for proper operations of opening and closing the bar. Provided receipts, and inventory

accountability. Executed daily operations of inventory set-up, checklist review and station cleanliness.