Customer Service Sales
Resume:
Jody S Dean
Largo, Florida United States 33770
*********@***.***
OBJECTIVE
Customer service management where my experience can be utilized to improve
customer satisfaction.
Create integrated strategies to develop and expand existing customer sales,
brand/product evolution, and media endorsement.
Management position where I can effectively utilize my expertise in human relations,
project management, and staff recruitment and retention.
Marketing position that utilizes my writing skills and enables me to make a positive
contribution to the organization.
To secure a position with a well established organization with a stable environment
that will lead to a lasting relationship in the field.
To obtain a position that will enable me to use my strong organizational skills,
educational background, and ability to work well with people
WORK EXPERIENCE
Sickafyed Films, LLC., Largo, FL United States 08/2009 - 03/2014
Photographer/Film Maker
I make films, from writing screenplays to producing music, to filming, editing, FX make
up, acting, directing, photography, voice overs and more!
Florida's Best MHS 01/2006 - 03/2012
Sales Agent
Listing and Selling homes.
Take time to uncover the buyer’s needs and wants as well as what’s motivating their
purchase
Research homes in the area and sort through active listings (i.e. Which homes are
located in areas that have retained home values? Which homes are located inside good
school districts? Lower taxed areas? Easy work commutes? etc.) Handle the ins and outs
of the negotiation process including the preparation of all necessary forms when making
an offer and/or counteroffer. Provide oversight and follow up for any inspections deemed
necessary Counsel buyers on how to handle any repairs needed on the property and
be present at closing to ensure that all the buyer’s interests are protected
Mobile Homes R US, largo, fl Usa 03/2012 - 09/2014
Sales Agent
Listing and Selling
Take time to uncover the buyer’s needs and wants as well as what’s motivating their
purchase
Research homes in the area and sort through active listings (i.e. Which homes are
located in areas that have retained home values? Which homes are located inside good
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school districts? Lower taxed areas? Easy work commutes? etc.) Handle the ins and outs
of the negotiation process including the preparation of all necessary forms when making
an offer and/or counteroffer. Provide oversight and follow up for any inspections deemed
necessary Counsel buyers on how to handle any repairs needed on the property and
be present at closing to ensure that all the buyer’s interests are protected
Publix Supermarket, largo, fl usa 10/2012 - Present
Cashier/front end service
Publix cashier completes customer transactions on the cash register. Key job duties
include scanning items, applying coupons and promotional codes, checking prices,
processing payments, and making change. Additional jobs duties often include bagging
items, counting draw balances, greeting customers, and maintaining a clean store
environment.
EDUCATION
Largo High School Largo, Florida United States 2000 - 2004
Diploma
SKILLS
Communicate: Speak and/or write well and get my ideas across to other easily.
Interpret: Look at things and make sense of them, figure out what makes things
work,why there is a problem, etc.
Order Goods/Supplies: Keep track of items and how to order them.
Decision Making: Make good judgements about what to do in a difficult situation, even
when the supervisor is not present.
Adapt to Situations: Learn a new task and/or work in a different area with different co-
workers.
Think Ahead: I Plan my day and keep problems/accidents from happening.
Calculate Numbers: Use a calculator, cash register or computer to answer numerical
questions.
Operate Equipment: Turn equipment on and off as well as how to use it safely and
wisely.
Record Data: Write thorough and accurate notes/numbers.
Set Goals: Set goals for myself to achieve and plan ways to achieve them.
Learn Quickly: Do new things and carry out new responsibilities easily by watching other
or by following instructions.
Helpful: Enjoy helping people solve their problems.
Trustworthy: Can be trusted to get the job done, to look after things or keep secrets
that are very important to other people.
Efficient: Perform tasks in the fastest and simplest ways that they can be done.
Organize: Arrange people/plan events/put things in order so that they run smoothly.
Delegate: Assign tasks to others to complete. .
Take Instructions: Follow instructions well, ask questions when you do not fully
understand instructions.
Motivate Others: Help keep others' spirits up and encourage them to do their best.
Service Customers: Be friendly, patient and polite with customers and try my best to
service their needs/wants.
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Dependable: Can be counted on to do what you said you would do (i.e. show up for
work on time, do job duties well, etc).
Flexible: Can carry out many different responsibilities, sometimes with very little
advanced notice.
Supervise: Watch others to make sure that everything is ok and/or that they are doing
their jobs well.
Time Management: Plan my time so that I don't forget to do things, always/always on
time, and I know how to prioritize and give myself enough time to do the things that
needs to be done.
Trouble-shoot: Figure out what the problem is, why there is a problem, or prevent a
problem before it happens.
Handle Complaints: Deal effectively with complaints made by customers or constructive
criticism.
Punctual: Always on time for things.
Loyal: Committed and devoted to things/people that mean a lot to me
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