Engineer Quality

Eric W Hatton

*** ******** **. ? Oldsmar, Fla. **677

812-***-**** ? ***********@*****.***

Quality Engineering Profile

Over 8 Years' Technical Leadership Experience in Consumer Products and

Automotive Manufacturing Operations ? Responsible for New Product

Manufacturing Launches and Process Improvement

Analytical, efficient, and detailed-oriented Quality Engineer with over Ten

years experience in the areas of process improvement, new product

development, project management, assembly line support, capital projects,

and procuring equipment. Able to make technical decisions on processes and

equipment. Works well in a team environment as well as on individual

assignments. Excellent technical writing skills. Work closely with

Chrysler and Kia quality engineers and receiving inspection on continuous

part improvement and root cause and countermeasures for defects. Can read

and understand part drawings. Visit customers and sub suppliers to improve

overall quality through quality systems audit, PPAP and PFEMA reviews, and

process audits. Work closely with engineering department and manufacturing

team members during trial stages to ensure a smooth start up start of

production. Tracked sort results at suppliers and in house, developed

problem follow up sheets, and developed one point lessons.

CORE SKILL AREAS

Microsoft Excel, Word, PowerPoint and Project, quality tools such as QS

Quality plans SPC, PFMEA, Lean/6 Sigma (kaizen) principles, QS-9000 and

ISO-9000 quality system, Fanuc and Motoman Robotics, Okuma and Fanuc-based

CNC Lathes, All types of Gauging Micrometers, Cylinder Gage, Surface finish

Gage, Calipers and more.

PROFESSIONAL EXPERIENCE

NTN Driveshaft, Columbus, IN 2004 to Present

NTN is an OEM manufacturer of constant velocity joints (CVJs) for the

automotive industry.

Quality Engineer (2004 to Present

Reporting to Quality Division Manager. Responsible

KEY CONTRIBUTIONS:

. Work closely with Chrysler, Dana, Kia and Mercedes Benz quality

engineers and receiving inspection on continuous part improvement and

root cause and countermeasures for defects. Can read and understand

part drawings. Visit customers and sub suppliers to improve overall

quality through quality systems audit, PPAP review, and process

audits. Work closely with engineering department and manufacturing

team members during trial stages to ensure a smooth start up start of

production. Tracked sort results at suppliers and in house, developed

problem follow up sheets, and developed one point lessons.

. Responsible for all models during pre production including low volume

production trials, high volume production trials, start of mass

production, and for the duration of the model. Answered quality

problem reports issued by Chrysler, Dana, Kia and Mercedes Benz in

the 5 why format. Investigate part defect issues to find root cause

and counter measure. Performed weekly quality audits on manufacturing

lines, gage R & R, part capability studies, and helped develop

packaging requirements for new product.

. Was the technical lead on many process improvement and cost savings

projects (kaizen).

. Worked as a team member with Director of Engineering, Production

Staff, and plant Electrical Engineer to improve existing operations in

order to maximize production throughput. .

. National Linen / G & K Services ~ Indianapolis, IN

1988 to 2004

Initially hired for outside Sales Representative and was promoted to

Account Manager, supervising ten routes. In charge of providing clients

with various product options and ensuring timely delivery of services

EDUCATION & RECOGNITION

BACHELOR OF SCIENCE: ~ Business Administration Northeast Louisiana

University ~

Work related training: ~ Toyota Business Practices (TBP) (8-Step Problem

Solving)

Chrysler ~ 8D / Fishbone training, PFEMA / Control Plan training

Toyota ~ Lean/6 Sigma (kaizen) principles training

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