Customer Service High School
Resume:
Zussy Lopez
College Assistant - LaGuardia Community College
Bellerose, NY
***********@*****.*** - 347-***-****
WORK EXPERIENCE
College Assistant
LaGuardia Community College - Long Island City, NY - July 2012 to Present
Instructed and enforced compliance with exam policies and procedures
• Observed candidates during examinations
• Controlled and maintained security of exam documents
• Monitored test rooms and helped to enforce time limits
• Performed administrative office work
• Trained new employees
Community Outreach Intern
LaGuardia Community College - New York, NY - September 2012 to April 2013
Responsible for public speaking and preparing PowerPoint presentations
• Completed data entry procedures and administrative tasks
• Scheduled presentations with other organizations
Events Administrator/ Freelancer
Taylor P.R - New York, NY - June 2010 to November 2010
Made reservations for multiple national financial events
• Handled a large volume of phone calls
• Worked with Excel, Outlook, and other computer programs at a high capacity
Tutor Supervisor/ Clerical Assistant
Copay Inc - Great Neck, NY - October 2006 to January 2009
Supervised all tutors and children ages 4-15
• Tutored all subjects including Spanish, Math, and Science
• Covered payments for parents and clients
• Translated events, pamphlets, and paper work to Spanish
• Assisted in organizing paperwork and invitations to raise money for organizations
EDUCATION
Bachelor of Science in Public Administration
John Jay College of Criminal Justice - New York, NY
High School Diploma
Benjamin N. Cardozo High School - Queens, NY
ADDITIONAL INFORMATION
• Excellent organizational and communication skills
• Ability to provide exceptional customer service
• Able to facilitate and implement presentations
• Proficient in Microsoft Word, Excel and PowerPoint
• Reliable; ability to accomplish multiple tasks within established timeframes
• Able to learn and apply new policies and procedures
Contact this candidate