Administrative Assistant

RaShawna R. Fisher

216-***-****

Cleveland, OH **110

*************@*******.***

QUALIFICATIONS: Effectively support various upper management levels while

performing responsibilities

with great integrity. Maintain high skill level of attention to detail and

efficiency. Provide excellent client and customer support.

SKILLS: Type 70 WPM, Transcription, Internet Research, Proofreading,

Windows 7, MS Vista, MS 2007,

MS Word, MS Excel, MS PowerPoint, MS Access, MS Outlook, Lotus

Notes, Lotus Windows

EDUCATION:

Cuyahoga Community College - Online Kaplan University - Online

Bryant & Stratton Business Inst.

Major: Behavior Science Major: Human Services

Major: Secretarial Science-Certificate

6/2013 - Present 2/2010 - 6/2013

9/1988 - 6/1989

EXPERIENCE:

6/09 - 9/10 AREA TEMPS, Parma, Ohio

(Contractual) Administrative Assistant - Maloney + Novotny, LLC,

Cleveland, OH

. Provided administrative support to CPA Shareholders

. Assist HR manager with employee benefit enrollments, maintained

confidential employee records

. Provided front desk coverage for receptionist

4/08 - 5/09 SPHERION STAFFING, Lakewood, Ohio

(Contractual) Administrative Assistant Lifestyle Health

Coaching - Nationwide Better Health, Solon, OH

. Call audit requests, audit reports

. Daily tracking reports, track scheduled and coached sessions

. Work requests, system errors/issues

. Staff meeting minutes

. Distribute coach caseloads, surveys

. Maintain trainings report

. Collate materials for trainings and meetings

. Maintain/distribute updated resource materials for

coaches/CSR's/remotes

. Maintain portal and kits access log

. Update CCR in NBH and Legacy platforms

. Screen resumes', process new hires

. Maintain coaches weekly schedules, availability schedules

. Telephone log tracking, issues

. Update contact information for remote and on-site coaches

. Assist with special projects

. Tracking non-recorded call audits

. NRT Login activations

Administrative Assistant Policy Department - Victoria Insurance,

Highland Hills, OH

. Purge client files/policies

Administrative Assistant Payments Department - New York Life,

Lakewood, OH

. Set-up customer payment accounts

RaShawna R. Fisher

216-***-****

Cleveland, OH 44110

*************@*******.***

2/08 - 4/08 VOLT SERVICES GROUP, Beachwood, Ohio

(Contractual) Administrative Assistant Real Estate Claims Control

- Progressive Insurance, Mayfield, OH

. Prepare PowerPoint presentations for real estate migration sessions

project

. Maintain calendars, schedule meetings

6/07 - 10/07 VOLT SERVICES GROUP, Atlanta, Georgia

(Contractual) Administrative Assistant International Pricing

Dept. - FedEx Trade Networks, Atlanta, GA

. Compile rates from various international freight carriers to produce

rate quotes

. Prepare weekly and monthly summaries for quote requests

. Assist in updating rate manuals

. Enter rates for various rates logs and spreadsheets

. Assist with special projects

9/06-6/07 AXIOM STAFFING, Atlanta, Georgia

(Contractual) Liaison for HR and Finance Depts. -Schenker/BAX Global,

Atlanta, GA

. Update various spreadsheets for terminated, new hire and current

employees

. Post jobs on internal websites and various other job sites

. Prepare new hire packets and orientation schedules

. Generate requisition numbers for jobs to be posted

. Assist with presentations and projects

. Maintain employee records with high confidentiality

. Copy and scan invoice batches for accounts payable

. Scan and fax W-9's for new vendors

. Update invoice batch logs

. Maintain office supplies for both departments as needed

Administrative Assistant Claims Department - Builders Insurance Group,

Atlanta, GA

. Paid workman's compensation bills through in-house bill payment

system

9/05 - 3/06 SNELLING STAFFING - Marietta, Georgia

(Contractual) Administrative Assistant to Regional

Sales/Marketing - Varian Medical Systems, Marietta, GA

. Coordinate seminars, road shows and site visits including luncheons

. Set up shipment of necessary materials and literature for customers

and shows

. Arrange travel, lodging, meals and ground transportation for DM and

attending customers

. Maintain/update database of all medical equipment at sites in all

regions

. Generate and revised purchase orders of software for training

sessions and equipment

. Updated entire filing system for sites in all regions

3/04 - 7/05 THE AYCO COMPANY, L.P., Atlanta, Georgia

Executive Assistant to VP of Financial Counseling and

Financial Analyst

. Coordinate and maintain VP's schedule, travel reservations and

meetings

. Transcribe dictations of meeting letters, summaries and memorandums

while remaining compliant within

quality control guidelines

. Generated weekly expense reports

. Prepared new client files and client transfers from inter-office and

regional account managers

. Produce monthly and quarterly client frequency reports

. Maintained dictation log for all correspondence twice monthly

. Collate and organize necessary data for client income tax returns to

be prepared

. Assist financial analyst in preparing necessary extension and

estimated payment vouchers for clients

. Kept abreast of all updated client information for main/travel files,

investment statement files, updated

information in client control database

Contact this candidate