Ashley Workman
Wesley Chapel, FL 33545
Objective:
To secure a challenging position within an organization that will utilize my related experiences and offer the opportunity for growth and advancement
Qualifications:
Strong customer service skills; strong detail-oriented planner and organizer; works well with others or independently; reliable self-starter with a strong work ethic and proven ability to adapt quickly to new environments; prioritize multiple assignments and deliver superior results under strict deadline pressure
Work History:
Ortho Technology
04/11-Current
Customer Support Representative
Customer service; answer/transfer phone calls and some reception; accurate sales transaction entry; handling customer complaints/returns; light accounting; strong typing skills
TeleTech@Home
09/10-04/11
At Home Agent
Customer service; answer/transfer calls; handle customer issues; build ongoing relationships with customers; data entry; strong typing skills; provide a swift, accurate resolution for customers; answer customers questions accurately; experience handling sensitive information professionally
Wesley Chapel Toyota
01/10-09/10
Receptionist/Cahier
Customer service; answer/transfer calls; schedule appointments; handle customer issues; build ongoing relationships with customers; register responsibilities; vehicle check in/out; data entry; strong typing skills; provide a swift, accurate check out process
CVS Pharmacy
03/09 – 11/09
Sales Associate
Customer service; sales; register responsibilities; process/develop film; stock; replenish floor; maintain store appearance; provide a swift, accurate check out process
JC Penney
10/08-01/09 (seasonal)
Sales Associate
Customer service; register responsibilities; floor, phone and internet sales that meet or exceed goals; provide a swift, accurate check out process
Discovery Point Daycare
08/07 – 06/08
Caregiver
Providing information for parents and potential customers; responsible for the care and safety of multiple children; plan/organize activities; assist with maintaining a safe, clean environment for children and staff; assist with enrollment of new children; computer skills
Arby’s 05/06 – 08/07
Sales Associate
Customer service; food preparation; register responsibilities; provide a clean space for food preparation and dining; accuracy with orders; maintain restaurant appearance
References Available Upon Request