Customer Service Quality Assurance
Resume:
MARINALISA BONO, RHIT
San Diego, 92104
*******@*****.***
OBJECTIVE
Motivated, energetic candidate capable of handling a wide range of
administrative functions and consistently producing top-quality work, "Take-
charge" person and work effectively in a fast-paced environment, while
consistently prioritizing tasks to meet deadlines. Committed to providing
impeccable customer service
EDUCATION
San Diego Mesa College
May 2012
Associate in Science Degree - Health Information Technology
o Registered Health Information Technician (RHIT)
o Courses of study: Health Information, Supervision, Statistics, Coding
I & II, Pharmacology, Pathophysiology, Health Law, Medical Terminology
o Intern - Rady Children's Hospital Medical Records Department
Fall semester 2011
o Release of Information, Scanning, Clinical Documentation
Improvement, Quality Assurance
o Intern - Cloisters of Mission Hills Medical Records Department
Spring semester 2011
o Coding, Auditing
Fashion Institute of Design and Merchandise
July 2008- July 2009
o Courses of study: Merchandise Marketing, Selling Techniques, Critical
Thinking, Marketing Essentials
1
Valhalla High School El Cajon, CA
June 2008
2 GPA 3.1
EXPERIENCE
Poway Healthcare Center Poway, CA October
2012- June 2014
Medical Records Director
AMVETS Thrift Store El Cajon, CA
July 2009- February 2012
Solicitor
Starbucks Coffee Company
August 2008- July 2009
Barista
Di Leone's Italian Restaurant El Cajon, CA
December 2006- July 2008
Hostess
Pacific Sleep Medicine Mira Mesa, CA
December 2006- May 2007
Office Assistant
December 2007- May 2008
SKILLS & INTEREST
Technology: Microsoft Office: Word, Power Point, Excel, Visual Basics/
Typing (65 WPM)
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