Victoria Howard
**** ********* **. ******, ***** 76502
254-***-**** *********@*****.***
Versatile professional eager to contribute broad scope program management and
office administration experience toward supporting a dynamic organization in
maximizing bottom line performance.
PROFILE
15+ years of solid Office Management, Training and Instruction.
Experience records maintenance, a/p, a/r and accounting operations.
Recruiting, on boarding, development and retention human resource support.
Develop and maintain detailed administrative and procedural processes to reduce
redundancy.
Management of purchasing and procurement of medical and educational supply,
equipment and budgets of multiple departments.
Improve accuracy, efficiency and achieve organizational objectives.
Strong ability to coordinate multiple departments and surrounding businesses in contracts,
public events and continuing professional success for companies and surrounding
communities
Hands on expertise in program organization, planning, streamlining and troubleshooting.
Adept at blending strong decision making abilities with outstanding organizational skills,
solid leadership attributes and abilities.
Familiar with Federal and State software and processes.
Dynamic communication, organization, creative problem solving, and relationship
management skills.
Technically solid with Windows, excel, Microsoft Office, ADP, Medisoft, Medical Manager
and EMR.
Experienced in event planning for organizations, graduation, community events and others.
PROFESSIONAL EXPERIENCE
Associate Director ProMed Career Institute, Killeen, Texas
2011 2012
Leadership and administrative support to ensure accountability and overall success of
programs.
Maintain and process accounts payable/receivable for entire organization.
Maintain and complete school records and orientations.
Complete federal Texas Workforce application processes and compliance to run a for
profit school.
Oversaw and completed the creation of laboratory, inventory and contracts with clinics,
doctors, venders and surrounding businesses.
Created curriculum, syllabi and policies to be submitted to TWC, and to be
implemented for classes in Phlebotomy and Medical Assisting Programs.
Managed all aspects of facility to include compliance guidelines of OSHA for school,
laboratory, and develop and retain affiliated contracts.
Extern/HR Coordinator/Medical Assisting Instructor ATI Career Training Center,
Waco, Texas 2009 2011
Responsible for management and supervision of students and extern sites to provide the
best hands on training and experience for students.
Cultivated and maintained affiliate site and client relationships for continuing
corporation support.
Oversaw solely the start and setup of laboratories, inventory and inventory controls for
programs.
Effectively created and maintained immunization programs, graduations and medical
program registration testing for certification and tracking.
Conduct student orientations, career planning and site evaluations.
Provided competent skills training to students in lab, lecture and classroom.
Maintained safety and compliance to students and employees.
Laboratory Tech II University of Texas (Medical Branch) Gatesville, Texas
2007 2008
Supervised, maintained and supported two prison units and one state jail laboratory
functions.
Responsible for managing logs, inventory, orders and scheduling offenders for
appointments to lab.
Excellent skills and knowledge of phlebotomy with ability to retrieve from extremely
hard draws.
Medical Technician Sterling Medical/Darnall Army Hospital, Fort Hood, Texas
2005 2006
Provided lab services to patients in large military hospital and accurately draw
specimens from pediatric to geriatric patients on average of forty to eighty per day.
Specimen acceptance, special processing and shipping of laboratory specimens.
Provided information and help to all patients, staff and outside reference labs to insure
reliable results.
Plebotomist UNT Health Science Center, Ft. Worth, Texas
2000 2005
Effectively provided phlebotomy services by way of blood/buccal swabs for DNA
testing under court order for the State Attorney General’s office.
Supervise independently three draw sites, maintain logs, inventory and order supplies.
Maintain a strict attention to detail on all aspects of documentation to be used in DNA
Testing and court proceedings and occasional appearances in court on cases.
Manage and train new employees to be knowledgeable and proficient in the services for
the state.
Medical Assistant/Phlebotomist
Staff Search/MSN Staffing Companies, Austin, Texas
1998 2003
Medical Specialist
Texas Army National Guard, Austin, Texas
1997 2006
PROFESSIONAL EDUCATION
Medical Specialist/EMT B Academy of Health Science Army Fort Sam Houston, San
Antonio, Texas 1998
Phlebotomy Temple College, Temple, Texas
Certified
1996
Nursing Assistant Bracey's Nursing Aid Training School Temple, Texas
1994
University of North Texas Denton, Texas
2011
BAAS Applied Technology and Performance Improvement (ATPI)
CERTIFICATION AND LICENSE
PBT Phlebotomy Certification and License ASCP member and affiliation
RMA Registered Medical Assistant NAHP
No Medical Insurance required for my employment
Covered under Family Tricare Retired