Customer Service Medical
Resume:
Eugene Munlin
** ******** **** **** *********, NY 11552
*******************@*****.***
SUMMARY OF SKILLS:
•Proficient Computer Applications: MS Word, Excel, PowerPoint, MedTrak, Web-Based
Sourcing, Applicant Tracking Systems, and knowledgeable in Multi-Location
Recruiting
•Cold Calling with strong interpersonal communication
•Excellent organizational and people skills
•Strong financial, quantitative, analytical and problem-solving skills.
•Competitive and ambitious; Welcome new challenges.
•Highly motivated with strong work ethic; Able to prioritize tasks and meet deadlines.
EDUCATION:
SBI Campus an affiliate of Sanford-Brown, Melville, NY 01/2013-07/2014
Medical Assistant: Associate Degree Program
An 80 week program comprised of theoretical and practical applications of essential Medical
Assisting skills which included the following:
•Administrative Skills – Medical Office Procedures, Health Insurance Claims Processing,
etc.
•Clinical Skills – Taking Vital Signs, assisting in Physical Examinations,
Electrocardiography, Clinical Asepsis, and Sterilization Techniques etc.
•Laboratory Skills – Phlebotomy (Finger Sticks and Venipunctures), Smear Procedures,
Strep Tests, Urinalysis, and Specimen Collection
•Medical Terminology, Anatomy and Physiology, and Pharmacology
DeVry College of New York, Long Island City, NY 07/2008-06/2009
BioMedical Engineering: Achieved 40 Credits
PROFESSIONAL BACKGROUND:
Strategic Healthcare Staffing Smithtown, NY 04/2014-08/2014
Healthcare & IT Recruiter
Capacities to source, screen, and select candidates based upon strategic qualification criteria.
Abilities to conduct interviews and facilitate decision-making regarding offers.
Broad-based human resources knowledge to effectively interact with senior management.
ProMedica Imaging Inc. Lake Success, NY 06/2004-09/2009
Medical Receptionist
•Maintaining office supplies and forms necessary to carry out front desk activities.
•Scheduling appointments for patients in accordant with established procedures.
•Answering the telephone calls in a professional and courteous manner within minimum
rings.
•Liaising with patients, general practitioners, health care professionals, and patient’s family
members in a compassionate and kind manner.
•Receiving patients in a polite and courteous manner, monitoring the patient’s flow into the
treatment and consulting rooms.
•Receiving and conveying messages in writing, electronically and verbally.
•Receiving requests for recur medication and preparing prescriptions for the signature by the
general practitioner.
•Making appointments, filling bills of patients, providing receipt of money, and undertaking
any banking procedures.
•Monitoring the clinical and stationery supply levels, and placing orders as needed.
•Booking and organizing doctors and staff meetings as directed.
•Scanning, filing, and faxing the documents and preparing them for mail-out.
EMPLOYMENT HISTORY:
Local 290 Carpenters Union Hauppauge, NY 01/2013-03/2014
Design Builder
•Supervised 2 employees to oversee placement of banners
•Built banners for Carpenters Union
•Enforced federal guidelines for construction of banners
•Supervise direct reporting staff according to overall company policy
•Set employee goals and objectives
•Worked with Construction, Real Estate, Risk Management, Law, and Telecommunications
as required.
Velocity Express Deer Park, NY 06/2010-11/2010
Overnight Package Handler
•Compiled inventory reports and lists for review and records
•Inputted inventory data into computer programs to maintain records
•Reported any discrepancies or damage in stocks to the Inventory Manager
•Ensured that each customer receives outstanding service by providing a friendly
environment, which includes greeting and acknowledging every customer, maintaining
solid product knowledge and all other aspects of customer service.
•Ordered merchandise and kept track of inventory.
UPS Uniondale, NY 10/2009-02/2010
Package Handler/ Drivers' Helper (Seasonal)
•Sorted boxes according to route and driver loading docks
•Assisted drivers with the completion of their routes
•Loaded packages for drivers and closed docking station
•Assist in floor moves, merchandising, display maintenance, and housekeeping
Contact this candidate