MELISSA PIHONAK
OBJECTIVE To obtain a position which will offer the opportunity to utilize my skills while learning and developing new skills.
**/****–present KForce – Pricewaterhouse Coopers Tampa, FL
HRSSC Compliance Consultant Third Party Labor
• Interface daily with our sourcing team, contractors and suppliers.
• Monitoring compliance dashboards in preparation for start.
• Providing daily reports and updates to stakeholder groups, senior level management and suppliers.
• Monitored Independence and background compliance for all resources being onboarded.
• Trained sourcing teams on compliance for the resources and the clients.
HRSSC Onboarding Consultant Third Party Labor
• Set up new hire contractors into the Third Party Labor database and Beeline dashboards.
• Interface daily with our contractors and suppliers in a professional manner.
• Monitored Service Manager 9 and Beeline to ensure onboarding changes are processed timely.
• Format mass onboarding upload forms into templates for to upload into the database and Beeline.
• Input contractors into the Independence pre-hire database for compliance review.
• Monitoring compliance in preparation for start.
• Processing and monitoring of expedite requests for onboarding to stakeholder teams.
• Working with vendors to ensure necessary information is provided prior to start.
• Providing daily and weekly reports and updates to stakeholders, senior level management and suppliers..
6/2010– 10/2010 SequelCare of Florida Pinellas Park, FL
Human Resources Assistant
• Coordinated best dates and times for interviews between the department and the candidate.
• Processed Level 2 background screening for all new hires.
• Presented new hire orientation to new hires.
• Coordinated all mandatory training for the company.
• Provided verification of employment.
• Processed unemployment claims.
• Assisted with planning and setting up events.
• Assisted New Hires with paperwork and Benefit Administration.
• Prepared and sent offer packages to applicants.
• Set all new hires into ADP EzLabor & Payroll system
• Processed payroll in ADP.
• Generated weekly reports for senior level management.
1/2008– 6/2010 Aerotek – Lockheed Martin Aeronautics Pinellas Park, FL
Human Resources Assistant - Long term temporary assignment
First point of contact for HR department, including greeting employees, new hires and guests in designated reception area.
Handled inquiries and requests directed to the HR department; determined the urgency of response and escalated issues as appropriate.
General clerical duties such as but not limited to: scanning, copying, faxing, organizing and maintaining electronic personnel records
system
Assisted in on-boarding process with new hires and orientation and in preparing presentations.
Provided verification of employment.
Processed unemployment claims.
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PHONE: 727-***-**** CELL PHONE: 727-***-**** EMAIL: ********@*****.***
Organize misc. functions such as: company celebrations, birthday reminders, etc.
Keep HR benefit and regulatory DOL information displays updated and current in break rooms
Assisted other HR employees on projects as needed
Generated monthly reports for senior level management.
Process work orders in MTO and Sys2 to be shipped out.
Helped in Production Control department when needed.
4/2007–11/2007 PDS Technical - Raytheon Tampa, FL
Staffing Coordinator - Temporary assignment
• Coordinated best dates and times for interviews between the department and the candidate (arranged travel if needed).
• Create applicant file (Copy of requisition, resume and hiring manager’s request).
• Send email to candidate for log on information for HireRight application.
• Completed Visitor registration and Restricted Party Screening before interview.
• Email hiring manager confirmation of interview date and time.
• Assisted New Hires with paperwork and Benefit Administration.
• Coordinated new hire orientation with the leadership team, speakers and supervisors.
• Set-up goody bags for new hire orientation and prepared conference room.
• Prepared and sent offer packages overnight to applicants.
5/2006–3/2007 Various Staffing Agencies Tampa, FL
Administrative Assistant, Bookkeeper & Accounting Clerk - Part-time and temporary assignments
• Assisted New Hires with paperwork and Benefit Administration, processed DOT and non-DOT background and employment
verifications, updated worker’s comp files, set-up DOT files for drivers and processed terminations, A/R, A/P, answer phones,
processed entries into Quick Books Contractor edition and ran necessary reports for accountant, balance six separate LUA
accounts and served as the liaison between the vendor and the client.
8/2005–5/2006 Pyramid Human Resources, Inc. St. Petersburg, FL
Payroll Technician
• Process payroll,
• Process W2’s
• Process monthly deduction and earnings reports for 40+ clients,
• Answer phone calls regarding payroll and HR questions.
• Help gather information for any outgoing bid projects.
5/2004–5/2005 The Fishel Company
Clearwater, FL
Office Leader
• Accounts Receivable & Accounts Payable
• Human Resource
• Payroll, End of month, P & L, balancing two separate estimates,
• Answer phones and distribute mail.
8/2003–5/2004 Muscular Dystrophy Association St. Petersburg, FL
Administrative Assistant - Temporary assignment
• Balanced the general ledger, made travel arrangements, and answered incoming calls and emails for the Divisional Secretary.
• Created the monthly publishing for the division and the ALS Newsletter.
• Typed and mailed any correspondence for the Divisional Secretary, the Sales Manager and the Regional Gift Planning Advisor.
E DUCATION
2012–Present St. Leo University - BSCIS
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PHONE: 727-***-**** CELL PHONE: 727-***-**** EMAIL: ********@*****.***
2010–2012 St. Petersburg College – AA Business Management
2004–2005 University of Phoenix – BSIT (Some college work completed)
2000–2001 St. Petersburg College – CCNA (Completed) & CCNP (Some college work completed)
HONORS AND ACTIVITIES Phi Theta Kappa Honor Society
COMPUTER PROGRAMS –
Advanced Level: Power Point, Excel, Word, Access, Service Manager 7 & 9, Beeline, OneNote, Microsoft Publisher, Windows
95/98/2000/XP/7/8, Lotus Notes.
Standard Level:
Microsoft Project 2013, Kenexa, Taleo, Outlook, Outlook Express, Adobe Acrobat, ADP EzLabor & Timekeeping system, MTO, Sys2,
Autotime, Jasc Paint Shop Pro 8, Peachtree Accounting, QuickBooks, Summit, InTouch Software, Cisco Config Maker, Lotus Notes, Lotus
123, Lotus Word ProTrack, Prime 2000, PageNet and Telewaves.
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PHONE: 727-***-**** CELL PHONE: 727-***-**** EMAIL: ********@*****.***