John Karber
? **** SANDSTONE DR. ? WILLIAMSTON, MI 48895 ?
? CELL 517-***-**** ? ***********@*****.*** ?
PROFESSIONAL PROFILE
DYNAMIC, ENERGETIC AND ENGAGING SALES ACCOUNT MANAGER WHO HAS OVER 25 YEARS
OF EXPERIENCE IN NEW BUSINESS DEVELOPMENT, MARKETING AND CUSTOMER
RETENTION. ESTABLISHED, MAINTAINED AND SUCCESSFULLY INCREASED BULK SALES
OF CEMENT, CHEMICAL ADMIXTURES AND MASONRY PACKAGE PRODUCTS. SUPERVISED,
DEVELOPED AND DOMINATED ASSIGNED TERRITORIES FOR SALES STRATEGIES IN
ACCORDANCE WITH KEY PERFORMANCE INDICATORS. PROVIDED TECHNICAL AND
PROFESSIONAL SUPPORT TO CUSTOMERS AS A VALUE ADDED SERVICE. SERVICES
INCLUDED MATERIAL TESTING, JOBSITE QUALITY CONTROL AND MIX DESIGN
SPECIFICATIONS. MAINTAINED STRONG CUSTOMER RELATIONSHIPS THROUGH THE
IMPLEMENTATION OF QUALITY SALES CALLS, PROMOTIONAL EVENTS AND USING
EFFECTIVE NETWORKING SKILLS. SERVED AS A SUCCESSFUL BRIDGE OF
COMMUNICATION BETWEEN SALES, MANAGEMENT, MARKETING AND CROSS-FUNCTIONAL
TEAMS TO DELIVER SUPERIOR RESULTS.
AREAS OF EXPERTISE
COMPREHENSIVE MARKETING BACKGROUND Project Management
Document Creation & Presentation Experience
Effective Negotiation Skills Strategic Sales Forecasting
CRM and SAP Expertise Target Account Acquisition
KPI Implementation Insight
WORK EXPERIENCE
ESSROC CEMENT CORPORATION ESSEXVILLE, MI
1987 - 2013
TERRITORY MANAGER
. Increased sales incrementally to achieve peak sales of Portland cement
totaling to 310K tons. The result was $21M in corporate revenue.
. Utilized proficient time management skills to maximize customer calls and
visits. Secured paving work for new and current clients, government and
highway contracts covering Michigan and areas in Ohio, Pennsylvania and
Indiana. Set goals and targeted 6 long-term accounts annually, which
established the company as a leader in the industry.
. Managed over 100 accounts concurrently and regularly consulted with key
clients. Employed effective listening techniques and relationship
management skills to discover customer needs and create solutions. This
established and continued superior rapport, which enhanced account
retention.
. Partnered with one of the largest concrete suppliers in the Metro Detroit
area with 8 ready-mix plants and over 175 mixer trucks. Successfully
represented the company's Portland cement product, which enhanced annual
sales of $4.7M. Revenue increased incrementally and peaked at $7.6M.
Education
BACHELOR DEGREE IN MARKETING
Michigan State University, East Lansing, MI 1986
Customer Relationship Management (CRM)
Learning International Professional Selling Skills (PSS)
Learning International Customer Focused Selling
Learning International Interactive Listening for Sales People &
Professional Sales Negotiations
PCA Level II Concrete Technician
Memberships
MICHIGAN CONCRETE ASSOCIATION
Board of Directors
2009-2013
Michigan Concrete Pavers Association
Board of Directors
2005-2008