Customer Service Sales

Clay Perry

*** **** ***** ******, ********, NY **210347-***-****(*******@*****.***

PROFESSIONAL PROFILE

. Solid communicator with ability to motivate and direct efforts of

others; methodical approach to responsibilities with outstanding

follow through skills

. Responsibilities with outstanding follow through skills

. Computer literate with Microsoft Office applications

. Solid office management and agency reporting skills

. Demonstrate knowledge of group interactions and effective ways of

working with people

. Ability to stay calm in a stressful situation/environment

EXPERIENCE

Prime Protective Security Services/ Navy Green Building, Brooklyn, NY

March 2013 - Present

Security Supervisor/ Residential Aid

. Supervisor of seven guards on site

. Responsible for securing various facilities

. Responsible for communicating and reporting information via email,

incident reports and verbal communication

. Provide front desk coverage & CCTV Monitoring

. Handle customer service inquiries

. Responsible for screening visitors, vendors and residents

. Preventing theft and/or identifying risk; Hourly patrol

. Assist residents as need with basic personal care and daily living

. Provide appropriate crisis/conflict intervention

. Assist with garbage removal from facility

. Respond to client calls for assistance

S.E.B. Security, Bronx, NY

Security Guard March 2011 - December 2012

.

. Theft prevention

. Ensured the safety of all employees and customers

. Provided escort services for banking transactions

Rainbow Apparel, Brooklyn, NY February 2007 - January 2012

Asst. Manager/ Sales Associate/ Cashier

Assistant Manager

. Supervised and monitored staff of approximately 25 employees

. Responsible for opening and closing store and its preparation

. Deposited store earning in safe daily

. Handled banking transactions for the branch managed

. Liaison between buyer, corporate office and store

Cashier

. Responsible for handling money transactions from customers and

providing appropriate change

. Handled customer returns

. Provided customers with assistance while maintaining a professional

attitude

Sales Associate

. Responsible for stocking new arrivals in various departments

. Responsible for displaying items to achieve maximum sales

. Answered telephone and handled customer complaints

. Responded to customer service inquires

EDUCATION

George Westinghouse High School, Brooklyn, NY

. High School Diploma

. Security Licensing

. 8 hour & 16 hour Certificated

. Candidate for F-80 Fire Safety and Alarm Systems in Homeless Shelters

REFERENCES FURNISHED UPON REQUEST

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