Sr. Project Manager, PMP Certified

Donald W. Barr, PMP

***** **** ******

Yorba Linda, CA. 92886

H: 714-***-****

C: 714-***-****

******.****@******.***

Employment History:

Avesta Computer Services

(Cisco Systems)

Somerset, New Jersey

3/2014-7/2014

Senior Project Manager, PMP

I am a PMI certified project manager. I am responsible for my customer

and their installation of Cisco Collaboration products at various

customer sites. I lead cross functional teams in the Contact Center

Space. This included:

. UCCX

. UCCE

This increased the customer's efficiency.

I am a member of the Center of Excellence that promotes and installs

Cisco UC to any customer in the world. These tools included:

. Cisco Jabber Collaboration tools

. Cisco AQM/WFM Contact Center tools for recording and work force

management

. Customer architectural design and audits for their UC network

. Root Cause Analysis on customer's networks that did not function

as the customer expected.

I ensured the customer receives the deliverables stated in the SOW and

do what is necessary to make the customer satisfied.

I developed an understanding of all systems that are necessary to

manage the individual project budget, forecasting for future work

force needs and quarterly and annual budget reporting.

I work under the PMO, Project Management Office, with other PMs as

well as working directly for a Program Manager on larger projects.

I was asked to aid new PMs on the use of the software tools and time

keeping system to forecast their time. This helped them manage their

engineering team's time for budget tracking and overall project

performance.

I developed a workable understanding of the new systems being used as

we transitioned from legacy systems. This included:

1. Primavera

2. Delivery Collaboration Portal

3. Document storage

4. Oracle Projects for team assignments and project financial

tracking and reporting

NTT Data

Los Angeles, CA.

9/2013 to 12/10/13

Senior Project Manager, PMP

I was responsible for the determining the replacement of the

customer's Octel Aria 250 voice mail system with new Unified Messaging

technology.

The project was in four phases:

. Education, Discovery and Planning

o Acquaint the customer and project team with the various

manufacturers and their products that are currently

utilized in today's Information Technology environment.

o Determine integration processes for new server based

voicemail to legacy PBX and ACD center

o Develop a grading process to determine which manufacturer

meets customer's requirements and needs

. Scope of Work and Project Charter Preparation

o Articulate customer's wants versus needs and capabilities

o Prepare a PowerPoint presentation to C-Level staff about

the project, scope and budget

o Obtain verification that the expectations were properly

captured in the documents

. Request for Proposal

o Write a request for proposal utilizing the City's supplied

sample collaboratively with the project sponsor

o Develop comparison charts between the manufacturers

features and functions to ensure proper compliance by

bidder

o Prepare documentation for the addendums for the RFP for

bidders to respond with very specific questions on

functionality.

. Consultation:

o Provide background on potential integrators and the types

of staffing capabilities that will be required

o I provided a deployment strategy for the new server based

system for redundancy and high availability

o I manage potential manufacturers and integrators to develop

a relationship so the customer would feel comfortable with

the solution and the partner.

I am proficient in the use of the Microsoft Office Suite of programs

to assist in tracking:

. Earned Value

. Communication Management

. Risk Management

. Change Management

I utilize MS Project to determine my work breakdown structure and work

with my team to develop Activity Sequencing, Activity Duration and

Activity Management.

I have a network of vendors and engineers that can assist in the

opportunities for future upgrades or implementations with Cisco

Unified Communications and Collaboration products and services.

NIC Partners Inc.

Rancho Cucamonga, CA

June 2012 to September 2013

Senior Project Manager, PMP

As a Sr. Project Manager, I am responsible for the implementation of

multiple projects deploying Cisco Networking and VoIP technology. I

have assisted all types of industries as they migrate from their

legacy systems to new Cisco Unified Communications. The industry work

space types are:

. Healthcare

. Financial

. Government

. Education

The types of Cisco Unified Communications solutions were:

. Cisco Network Equipment

. VoIP

o Cisco CallManager

o Cisco Unity Voicemail

o Unified Contact Center Enterprise & Express

o Desktop/Unified Messaging

o Collaboration tools, i.e. Jabber with video.

As a PMP I manage all aspects of the projects utilizing PMI's best

practices while staying within the triple constraint of Scope, Time

and Cost. I manage project costs, budget and provide project progress

to all levels of customer management, C-Level, and my internal

management.

I provide guidance and direction for the deployment engineers as to

the scope of the project, due dates and develop work breakdown

schedules for their manager and the team.

I provide Vendor Management of any sub-contractors that works in

conjunction with the in house project team. I write the SOW for the

vendor and use the Vendor Management Process to ensure proper quality

for the company and the customer.

I manage and track the customer's purchased equipment and provide

progress on delivery and inventory progress.

I am proficient in the use of the Microsoft Office Suite of programs

including MS Project to determine the work breakdown structure and

tracking the project progress by the schedule.

Nexus Integrated Services (NexusIS)

Tustin, CA.

2/5/2007- June 2012

Senior Project Manager, PMP

I am PMI certified project manager with background in multiple

industries. The industries I have helped move from legacy systems,

PBX, TDM technology to Unified Communications are:

. Healthcare

. Financial

. Government

. Education

. Small Businesses

My responsibilities included implementation of multiple projects

deploying Cisco Networking and VoIP technology. I either migrated or

fork lifted the following technologies:

. Cisco Network Equipment

. VoIP

o Cisco CallManager

o Cisco Unity Voicemail

. Unified Contact Center Enterprise & Express

. Desktop/Unified Messaging

. Cisco Wireless Networks

I utilized best practices from PMI for managing projects with proper

methodology that everyone would understand. I monitored projects

progress regarding cost, engineering and earned value management.

I engaged and worked with vendors to manage to their specific scope of

work. This would include cable management and infrastructure,

training and other tools not within our specialty.

I tracked the customer's equipment order for progress of delivery and

inventory.

I am proficient in the use of the Microsoft Office Suite of programs

and MS Project to develop the work breakdown structure.

AT&T/SBC Global Markets Customer Care

Irvine, CA.

4/2000-2/2007

Senior Project Manager, PMP

I am a PMI Certified Project Management Professional responsible for

the implementation of multiple CPE projects. These products were VoIP

Implementation, All Nortel PBX products and services, data circuits

and equipment.

I was the first in my organization to obtain my PMP certification from

PMI. I managed my projects staying within the constraints of Scope,

Time and Cost. This method provided a standard for project management

within SBC/AT&T. I utilized the company's financial systems to manage

earned value and material tracking.

I was a member of the AT&T Center of Excellence for project managers

to aid in developing standards for all departments within our

organization: Major Accounts.

I am proficient utilizing MS Office suite of products to manage to

earned value, communication, risk management, change management. I use

MS Project for quantifying tasks for the work breakdown structure and

share this with the customer and the deployment team.

I manage many city, county, state governments and education migrating

from their current legacy communications and LAN networks to newer

technology.

I collaborated with SBC/AT&T's internal vendor management for labor

rates, scope of work, and with contract negotiation.

Education:

. San Jose State University

o Certificate in Project Management, 75 hours

. Santa Ana College

o Liberal Arts/Sociology 60 Units

Professional Licenses, Memberships

. Project Management Professional (PMP) Certificated

. Member of Project Management Institute

. Member of Project Management Institute, Orange County Chapter

Contact this candidate