Customer Service Sales

Gail R. Giles

**** ******** *****, *********, ******* 30016

Home 770-***-**** Cell 770-***-****

**********@*********.***

SUMMARY:

• Acquired excellent classroom training instructions that helped students achieve their academic and personal goals.

• Ability to maintain a stimulating classroom environment while performing substitute teaching duties.

• Substantial experience in the Retail and Merchandising industry.

• Able to perform adequate customer service in a timely manner along with accomplishing multiple tasks.

• Knowledge of computer and internet.

EXPERIENCE:

Paraprofessional, Resource Department May 2007 – May 2013

Newton County School System Covington, Georgia

• Collaborated daily with classroom teacher on planning and instructing each subject area using various teaching aids

designed for special needs students.

• Documented students’ work progress and drafted weekly quiz tests in modified form with teacher approval.

• Used learning tools to motivate students’ physical and verbal interaction with others.

• Conducted a daily reading group of 6-8 students that helped improve their reading and comprehension.

• Administered one-on-one attention to each individual student while maintaining overall focus on entire class.

• Attended assigned workshops demonstrating best teaching methods.

Paraprofessional, Resource Department October 2000 – May 2007

Rockdale County Public Schools Conyers, Georgia

• Worked closely with teacher to provide a positive learning environment for special needs students diagnosed with

moderate behavior disorders.

• Monitored and recorded students’ work activities using a variety of teaching aids that helped with their emotional and

social growth.

• Reinforced positive teaching techniques that helped encourage and promote acceptable behaviors.

Bridal Consultant November 1996 – October 2000

Your Dream Couture Bridal Salon Tucker, Georgia

• Introduced high-end wedding apparel to clients that met their needs and specifications.

• Served as an occasional liaison to help finalize a sale.

• Trained new sales consultants to best serve and accommodate each individual client.

• Attended trade shows that involved selecting newly arrived fashion lines.

• Met sales quotas by persistently using professional sales approaches.

CERTIFICATIONS:

Georgia Paraprofessional Certificate

Substitute Teaching Certificate

CPR Training

EDUCATION:

Sawyer Business School, Plainfield, New Jersey

REFERENCES: Available upon request.

Contact this candidate