Human Resources Director/VP

Scott L. Kramer - MBA, SPHR

*** **** *** ****

Chalfont, PA 18914

215-***-**** (C)

**************@*****.***

CAREER SUMMARY

Energetic, accomplished Human Resource Executive with proven track record

in developing innovative solutions that support business strategy,

productivity, and profitability. Excellent problem-solving and analytical

skills, with particular strengths in process improvement, change

management, and issue resolution. Significant experience in developing and

implementing leadership training programs, overall talent management

strategies, and managing employee relations issue

EXPERIENCE AND ACCOMPLISHMENTS

Apple Leisure Group 6/12- Present

Director, Corporate Human Resources

Apple Leisure Group holds a unique niche in the U.S. travel industry as not

only one of the largest wholesale vacation providers, but also one with a

vertically integrated business model. Prior to being promoted into this

role I was the Sr. Director of Corporate Human Resources for

CheapCaribbean.com, an ALG Company.

Responsible for the Human Resource function for all ALG employees in the

United States, Canada, Europe and Mexico.

Significant accomplishments:

. Successfully, designed and developed an integration strategy for all

of ALG's acquisitions.

. Developed a compensation plan for all employees in North America.

. Negotiated a 0 % increase with AETNA for CheapCaribbean.com employees

for medical insurance.

. Developed one handbook for the entire organization.

. Developed and rolled out an Ethics Reporting Process to be in

compliance with one of our vendors.

. Directly manage a team of 8 HR Professionals located in the United

States and Mexico.

. Developed the Culture Team to support the new One Company - One

Culture Theme.

. Developed a shared services model for staffing reducing costs by 50%.

. Developed the Human Resource Dashboard to measure the success of the

department.

. Designed and implemented a new compensation structure for all United

States Employees.

. Remain a member of the CheapCaribbean.com Executive Team.

Project Transition 7/09 - 6/12

Sr. Director of Corporate Human Resources and Operations

For over twenty-six years, Project Transition (PT) has provided help and

hope to adults with psychiatric problems that have been recurrent and

persistent. Many of the people we work with have felt failed by previous

treatment efforts, including psychiatric hospitalizations, medications, and

drug & alcohol rehabilitation programs. Responsible for Human Resources and

Operations for our 8 programs located through out the State of PA.

Significant accomplishments:

. Designed and implemented a company 401(K) Plan.

. Draft and administers employment policies, manages administrative

charges and employment litigation.

. Utilizing innovative approach was able to maintain a - .34 %

increase for all insurance benefits for the 2011 open enrollment

while only slightly changing the plan.

. Designed, and implemented a company wide reorganization to better

serve our patients and the organization.

. Redesigned and implemented the company recruiting process which

resulted in quicker fill rate with higher quality candidates at a

lower cost per hire.

. Designed and implemented a company wide performance management and

compensation system.

. Leading the team to implement a company wide operating system that

includes E- Charting and HRIS functions.

. Implemented changes to have a culture of accountability through out

the organization.

. Developed a constructive and credible relationship with the senior

program and clinical teams to influence desired outcomes that

support critical people initiatives and corporate strategies.

. Drive the execution of all critical talent management programs and

initiatives from recruiting, retention, leadership development and

succession planning.

. Advises and provide assistance to Managers and all levels of

management on identifying, evaluating and resolving employee

relations issues. Implemented proactive measures to enhance

employee engagement.

. Played a major role in our expansion into Delaware County.

. Implemented company wide Human Resource and Operations policy and

procedure manual.

. Established the purchasing function which saved the company over

$150,000 in year one.

. Implemented a voice over IP solution that saved the company over

$3,000 per month in phone bills.

. Also responsible for the Education Department which is responsible

for training over 190 employees with very strict training

requirements

. Implemented an E Learning Solution for our on line training needs.

. Established operational procedures through out the organization that

have made us more efficient and productive in all areas.

. Established company wide metrics and a monthly score card to better

manage performance of the company.

. Made significant changes to our payroll system which resulted in

more effective management tools.

. Implemented Financial Controls at each of our Programs.

. Chair the committee on rolling out DBT Therapy through out the

entire organization.

. Develop and maintain cost effective operations of all areas to

include development and adherence to annual HR, Education and

Operations budgets.

. Provide direction and support to a comprehensive wage and salary

program that encompasses positions throughout company.

. Lead company compliance with all existing agencies to ensure

compliance with Licensing/Accreditations with required organizations

such as CBH.

. Developed and maintained cost effective operations of all areas to

include development and adherence to annual Human Resources,

Education and Operations budget.

. Manage the Wellness Department which consists of a Wellness Manager

and 5 Wellness Specialists.

. Utilize observation, consultation, and data analysis to identify

trends and opportunities. Provides fact-based feedback and

recommendations to management and Board of Directors.

. Provide employees and management, coaching and counseling with

objectivity and professionalism in dealing with sensitive issues

Optium - Finisar Inc. 1/06 - 7/09

Director, Corporate Human Resources/Employee Services

Until the merger with Finisar Corporation, I was the Sr. Human Resource

Officer for the United States, Israeli and Australian operations for Optium

Corporation. Optium Corporation was a Public NASDAQ Company (OPTM) and

Manufacturer and leading designer of transceivers and transponders for the

telecommunications and CATV industry. Before the merger Optium had

approximately 500 Global Employees.

Significant accomplishments:

. Enhanced organizational effectiveness by leading transformational

change

initiatives and deploying key human capital processes and practices

to Sales,

Customer Operations, Engineering and IT departments. Provided

direction to

senior leadership team and deployed change management processes in

restructuring these departments for more efficient productivity.

. Facilitated and directed human resources initiatives for mergers and

acquisitions. Represented Optium on the merger team that

established all the

new policies and processes for operations in United States, Israel,

and Australia.

. Facilitated an Executive Global Compensation study and analysis for

the Board of Directors. Contributed to operations efficiency and

financial objectives by creating personal motivation and incentive

programs for all levels of employees.

. Responsible for establishing the Global Compensation Program including

Stock Compensation Administration.

. Managed payroll and stock administration in three countries.

. Responsible for increasing staff from 95 employees in one State to

approximately 500 employees in three countries.

. Managed payroll and benefits for the Global Corporation.

. Drove both productivity and associate engagement through a highly

effective and transparent performance management process

. Counseled and advised management on a global levels and was a main

focal point for the organization regarding the broad spectrum of HR

issues and opportunities.

. Provided support, counsel and direction to Global Human Resources

Business Partners on employee relations investigations, the

disciplinary process, and grievance and/or arbitration procedures.

. Consulted with business and functional leaders to determine their

current and future talent needs and created a global strategy to

fulfill those needs.

TriVirix International 12/03 - 1/06

Director, Human Resources

Responsible for United States Manufacturing, Engineering and Corporate

Operations. Trivirix was a manufacturer and designer of medical devices.

Also, I was responsible for the Six Sigma roll out in the United States.

Significant accomplishments:

. Negotiated training grants and tax credits with the State of

Minnesota, worth over $250,000.

. Hired a Quality Manager, Plant Manager, Controller, Vice-President

of Engineering, Project Manager, Director of Design Transfer, Supply

Chain Manager and several other key positions in under 3 months,

without search firm fees.

. Maintained a Zero OSHA Incident rate for 13 months.

. Led the Mergers and Acquisitions team for Human Resources, North

America.

. Slashed employee turnover rate from 11%+ to 2.5% through improved

management and supervisory training in employee selection,

performance management, and recognition.

Electrolux Home Products 8/01 - 12/03

Director of Human Resources and Labor

Relations

Responsible for entire Human Resource Function for 3,100-person

manufacturing plant (unionized) located in Saint Cloud MN, with the

Corporate Office in Augusta, GA. Our plant manufactured freezers with 63%

of the US Market. I Supervised staff of 10 individuals including a medical

center. Also responsible for Human Resource support to several Regional

Distribution Centers through out the United States.

Significant accomplishments:

. Successful negotiation with the union on outsourcing small parts area

resulted in an annual savings of over $1,000,000.

. Implemented Safety Action Plan that reduced OSHA incident rate from 18

to 3 in 12 months.

. Developed successful Corporate College Recruiting Program, which

included MIT, and the University of Iowa, among others.

. Reduced search firm fees by $750,000 in first year.

. Introduced with union support, a mandatory drug-testing program for

all OSHA Recordable Accidents.

JDS Uniphase Corporation 8/95-8/01

Senior Director of Human Resources

Responsible for entire Human Resource and Staffing function for four plants

with over $500 million in revenue and 1,000 Employees. All of these plants

have since closed.

Significant accomplishments:

. Grew Data-Com Division from 89 employees to 305 employees in under 18

months.

. Developed successful College Recruiting Program, which included MIT,

Princeton, and Drexel.

. Developed several innovative recruiting methods that significantly

lowered reliance on Search Firms. The savings for year one was over

$175,000.

. HR Track Lead for site Oracle implementation.

Rowan University 6/92-1/00

Adjunct Professor

. Responsible for teaching courses in Human Resources, Collective

Bargaining and Organizational Development in the Business School.

Significant accomplishment: Scored in 99th percentile in student

satisfaction ratings.

Greater Media Cable, Inc. 9/90-

9/95

Director of Human Resources and Employee Development

Responsible for entire Human Resource and Training function for 81,000-

subscriber cable system in Philadelphia and 100,000 subscriber system in

Massachusetts.

Significant accomplishments:

. Developed and instituted company-wide training programs on various

topics including: ethnic diversity, sexual harassment, confined

spaces, blood borne pathogens, and customer service.

. Authored company-wide safety manual.

. Responsible for preparation and negotiation of union contract with

IBEW Local 1448. Came in $100,000 under budget in final contract

negotiation. Plant in Massachusetts was not unionized.

. Worked with Human Resources, Operations and Senior Management to

ensure compliance with labor and employment related statutory

requirements, negotiate and interpret collective bargaining

agreements and manages arbitrations, and developing labor and

employment law training in collaboration with legal counsel

EDUCATION

Rutgers University - Camden, NJ

MBA - Collective Bargaining and Human Resources 1992

Rowan University

BS - Business Administration 1986

CERTIFICATIONS, PUBLICATIONS AND ASSOCIATIONS

Senior Professional in Human Resources, (SPHR) - Human Resources

Certification Institute -1993

DDI Certified - 2004

How to Pay College with Money Left to Retire (Book) - Tate Publishing -

June 2005

Job Battle Plan (Article) - Hispanic Network and Black EOE Journal - June

2011

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