Customer Service Sales

Kalpesh Abhiman Deore – ********@*****.*** - 976-***-****

Mundada Market Crossing Lane no.6 Parola road. House no.2063

Opp.School No.21

• Date of birth: 26th November 1988

• Marital Status: Single

• Nationality: Indian

Career Objective:

Looking forward for a Challenging Career with Varied opportunities in a Growth

Oriented and professional.

Organization where i can learn new things and contribute to organizational and self growth.

Professional Experience.

Infratech Realestate Pvt ltd…

Location: Pune

Duration: 1st Jan 2013 to 27th Feb 2014

Role: Asst.Manager Sales. (Andaman & Nicobar)

Significant Accomplishments.

Roles and Responsibilities.

Developing and Implementing the Marketing and Sales Strategies.

To Build a Strong Networking Skill. Maximize revenue generation and

leads.

Team Handling & Key Account Management..

Meeting Sales Target without any failure and drive the entire team.

Developing Marketing strategies for Creating brand awareness in the

Region.

Sales of Residential projects & Site Visit...

Project presentations to customer. Strategy planning to increase Sales.

Negotiation with customer & Closing the Deal.

Preparing survey report of different sites & competitor projects...

Analyzing the financial capabilities of clients for providing them

investment.

Handling inquires of residential transactions as per the client’s

requirements Client servicing and negotiation.

Handled customer quarry & follow up on customer inquiries Following

up the customers

Serve as primary customer service professional to receive direct

sales calls and customer support issues.

Assist customers in the evaluation, appraisal and listing of

residential homes for sale.

Take customers to potential homes, provide guided tours and assist

team members when showing homes.

Tech Mahindra (BPO)

Location: Pune

Duration: 21st feb-2011 to 5th Nov 2012

Role: HR - Recruiter

Working as an Executive with TechMahindra, India since Feb 2011 in RMG, Recruitment

Team Pune & leading the recruitment initiatives for multiple IDU’s. A result oriented, hands

on human resource. Possess excellent interpersonal and written communication skills with

the ability to relate effectively to individuals at all levels within the organization with strong

customer service orientation and business acumen.

Significant Accomplishments

Increased diversity hiring

Lead multiple national wide hiring events

Managed big requirements from highly demanding clients within timeframe

Strategic thinking – venturing in to uncharted territories yielding great results

Streamlined Employee Referral Programs

Reduced new recruits costs year on year

Job Responsibilities

Gathering the Requirements from different IDU’s

Resume Search

Conducting 1st level interviews

Co ordinating the entire Recruitment Process

Salary Closure

Maintenance and Building of Resource Data Base

Building Pipeline of Resumes to cut response time for future Requirements

Achieving The Recruitment Targets

Team Management and Metrics Management

Developing proactive and responsive approach to recruitment and candidate

management

Providing comprehensive Recruitment solutions to the clients

Ability to provide client with various innovative recruitment, sourcing and

assessment options to meet their needs and desired output

Ensure all requirement requests are fully specified and tracked through the correct

authorization and sourcing channels and processes

Associates Relations & Recognition

Built value propositions for employees to successfully reduce attrition.

Campus Recruitment, vendor management and outstation drive.

Indiaproperties.com. Pvt ltd…

Location: Pune

Duration: March 2010- Jan 2011

Role: Admin Staff (Auction Department)

Roles and Responsibilities

HR functions:

Training of Auctions Team for entire auctions procedure along with their

Work profile and Compensatory offs Management.

Trouble shooting and smooth functioning of the team.

Admin and Online Marketing Functions:

Micro Management of the Task given to the team.

Handling the Module “Quick Quate” “Auction” and “Builder Module”

Online Marketing, Back office Handling.

Managing proper communication for Auctions.

Handling the prospective enquires.

Handling Administration work.

Hobbies:

* Travelling as it helps me in understanding the behavior and cultures

Of different people around the globe.

Listening Music.

Professional Qualification:

(A.D.C.M) Advanced Diploma in Computer Management.

Remote Infrastructure Management (RIM) from Karrox Deccan

Education Pvt.ltd

Education:

S.S.C from Nasik Board, N.S.B Day School.[2004 2005] [45.50%]

H.S.C from Nasik Board, Abhay College,[2007 2008] [66.50%]

B.E in Computer Engg from Dnyanda dnyanpeeth Pune[Tilak

Maharashtra]. [2007 2010] [59.57%]

DECLARATION

I hereby declare that the information stated above is true to best of my Knowledge.

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