Manager Customer Service
Resume:
TERRY LORENO
*** ********* **. *****, **. *****
Objective
I am seeking a position in Operations/ Maintenance/Sales that will allow me
to help build a company utilizing my experience in all areas of Operations
and Maintenance or Sales. I will work with a team of personnel to help in
building a safe, reliable and competitive company in the Industry.
Summary of Qualifications
Operation/ Maintenance Manager overseeing several terminals located in the
north and south regions. Oversee Operations of Terminal as it relates to
railcar dump, conveyors crusher and loading spout, gantry cranes, material
handlers and mobile cranes. Oversee load out of river barges at several
locations also discharge of ships at several locations. Oversee daily pm
and predictive maintenance on equipment. Also were to size and spec.
equipment for the proper job and work with OEM to get bids on the old
equipment. Acquire bids for barges and mobile equipment as it relates to
replacement and budget. I would Schedule with company to dry docking and
repairs of barges. Work with Manufactures and OEM in purchasing new and
used equipment. Attend auctions and work with used equipment dealers on
equipment. I was Responsible for training and overseeing operations of
employees. Loading and unloading of railcars to truck and or truck to
railcar by means of portable transfer pumps to handle crude oil. Work with
Management as to clean railcars. Assist in the set up and the operations of
Gama Jet and pump to wash railcars with diesel, caustic and water. Oversee
personnel in the entry of railcars gas test and wash of inside of railcars,
change gaskets on hatch and bottom valve.
. Twic Card
. Sennebogen Course
. Komatsu Equipment Training
. Equipment Operator
. Shuttle Wagon (Railcar Mover)
. Switchman
. Equipment Maintenance
. Conveyors
. Cutting/Welding
. Fabricating
. Railcar Transfer of Crude
Work Experience
LogiBio LLC Port Allen, New Mexico & Oklahoma
2013 to 2014
Operation Manager
Oversee several Terminals in the operations of product transfer from truck
to railcar and railcar to truck by means of portable pumping carts. These
carts run off of portable generators and are capable of moving up and down
the railroad tracks. Help with the startup and operation of railcar
cleaning facility in Port Allen. This was accomplished by utilizing high
pressure pump with a Gama Jet attached and set on top of the railcar
opening. The cleaning solution consists of diesel that is stored and
returned to a frat tank, a caustic and water solution that were also
returned to the tanks that they were stored in. This railcar had to be
finished cleaned by pressure washing with personnel making an entry thru
the top man hole. The railcars had to be tested for safe entry by tester
for gas, air and toxic chemicals. Employees were trained on SCBA and
specials suits for entry and a hold watch on top. Railcars were permitted
for entry. A vacuum truck was hooked up on the bottom valve to suck out all
material that was cleaned and washed.
Affordable Furnishings
2012
MIT
Learn the overall objectives of store management. Meet and greet all
customers entering the store. Sell Furniture and Appliances; set up
contracts, collect monthly payments, price furniture, set up furniture in
the show room, Assembly furniture, Delivery and pickup of merchandise, help
in unloading and loading trucks, Customer service on service calls, Drive
Company Vehicles.
Kinder Morgan Baton Rouge, La (Exxon), Sorrento (Main Office), Gramercy
Alumina, Fort Smith AR, Pine Bluff AR, Blytheville AR.
Assistance Manager Operation/Maintenance/Regional Manager
1987 to 2012
2012 I was transferred to Gramercy Alumina as a Terminal Manager to oversee
operations and maintenance of Alumina transfer from railcar to barge. I was
to schedule all maintenance with the Plant as it would affect their
operations through the day. We were to load all barges at certain drafts
and maintain the dock barges and all equipment associated with operations.
This consists of Locomotive, conveyors, bag house, hydraulic winches,
cables & ropes. We were to move all railcars within the plant with
Locomotive as it was associated with plant operations and the unloading and
loading of railcars for the terminal. We were to assist in re railment of
all derailed railcars.
2006 - Jan. 2012 Regional Equipment/Maintenance Manager overseeing 20 Bulk
Terminals equipment and maintenance needs working with several Managers and
Maintenance Supervisors across La, Arkansas, Mississippi and Tenn. These
duties require me to budget equipment, lease equipment and purchase
equipment as needed each year. Assist Marketing Management in evacuation
and bidding on the proper equipment needs for new projects. I would work
with the regions on barge purchasing new or used and dry docking and
repairing as needed. I would work with auction sites for the disposal of
used equipment as needed and redeploy equipment needed in other regions.
2002 - 2006 I was an Area Operations Manager responsible for 7 Operations
Terminals across a broad region La. Miss. & AR. We were responsible for the
budgeting and P&L through the terminals. We were Responsible for the
equipment and maintenance needs as required in performing operations.
Forklift movement in warehouse to truck and truck to barge by means of
cranes. Products that we handled were fertilizer and grain, steel, paper,
wood pellets and ore materials.
1990 - 2002 Oversee operations in Baton Rouge as a manager scheduling
shipment of coke from Exxon to the Terminal by means of Railroad. Work with
Plant personnel on shipments of product. Move railcars down the rails to
Spot railcars in unloading pit by means of shuttle wagon. Unload railcars
onto conveyors to load barges located at the dock or into storage area for
reclaiming with a Cat front end loader. We would schedule barge shipments
to and from the barge dock. Maintain barges that were located at the dock.
Maintain all equipment associated with the terminal operations, Feeders,
conveyors crusher etc. All barges had to be loaded to a certain draft and a
surveyor would be called in after loading to issue a certificate of
loading. I was Responsible for Yearly Budget and Monthly P&L.
1989 - 1990 Transferred to Geismer to oversee operations of unloading of
ships with 70,000 tons of Faust Rock to storage for the plant also unload
20,000 ton of Fluorspar for the plant as well, utilizing the dock gantry
crane. We would set dozers and front end loaders in the ship hold to round
up the material for the crane. We were Responsible for the repairs of
conveyors and the cables on the docks Gantry Crane and the cleanup of the
dock after transfer of product.
1987 - 1988 Railcar repairs were located in Exxon to repair all railcars
for the coke loading to be shipped to the terminal. Repairs consist of
doors, brake systems truck assemblies and all aspects of railcar repair.
1976 - 1987 Ironworker Local 623
Education
Graduated Livonia High School 1973
Graduated from Memorial Area Vocational School for Mechanics 1974
Attended Training on Sennebogen Material Handlers
Attended Training on Komatsu Material Handlers
Computer Skills
Microsoft Words, Excel & Internet Explorer
Languages
English: Native language
Activities and Interests
Rebuilding 641/2 Ford Mustang, Searching auction sites, Searching and
investing in stocks
I am an Active member of Faith Baptist Church Bible Study and serving on
committees. I enjoy cooking and baking. I also enjoy fishing.
References
Available upon request
Contact this candidate