sales
Resume:
Ricki Dale
Ricki Dale
Hattiesburg, MS 39401
**********@**.***
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CAREER OVERVIEW
Personable and responsible Retail Sales Associate with four years in retail and customer
service. Solid team player with upbeat, positive attitude.
Bookkeeper with key strengths in planning, problem solving and customer relations.
Familiar with financial reconciliations, general ledgers and financial reporting.
EDUCATION
Copiah Lincoln Community College Wesson,
MS
2011-2013
Seeking Associate’s Degree in Psychology
Prentiss Christian School Prentiss,
MS
2008
High School Diploma
EXPERIENCE
Team Member/Customer Service Rep Holliman’s Tax &
Accounting
January 2009 – January 2014
Issued paychecks to vendors and suppliers on a bi-weekly basis. Updated
confidential employee banking information with accuracy and speed.
Maintained accounts receivable documentation electronically and on paper.
Computed, recorded, and proofread data, records and reports. Complied with
federal, state and company policies, procedures and regulations. Worked as a
team member performing cashier duties, product assistance and cleaning.
Created and maintained computer- and paper-based filing and organization
systems for records, reports and documents.
Sales Associate TA’s Tanning & Gifts
July 2007 – December 2008
Placed special orders and called other stores to find desired items.
Recommended merchandise based on customer needs. Operated a cash
register to process cash, check and credit card transactions. Guided
customers in choosing items that reflected personal style and shape.
Replenished floor stock and processed shipments to ensure product
availability for customers. Opened and closed the store, which included
counting cash drawers and making bank deposits. Maintained visually
appealing and effective displays for the entire store. Consulted with
customers on the latest styles and trends. Kept the showroom clean and
maintained neat, orderly product displays. Built customer confidence by
actively listening to their concerns and giving appropriate feedback. Marked
clearance products with updated price tags. Expressed appreciation and
invited customers to return to the store.
Ricki Dale
SKILLS
MS Office proficient
Honest, social hard worker
Reliable, punctual and committed to customer service
Ability to handle/resolve problems
Dependable and reliable
Superior organization skills
Flexible scheduling
Cheerful and energetic
Excellent time management
Positive outlook
Thrives in fast-paced environment
Strong customer relationship builder
Goal oriented
Excellent communication skills
ACCOMPLISHMENTS
SUPERVISION.
SUPERVISED TEAM OF THREE STAFF MEMBERS.
CUSTOMER ASSISTANCE.
WORKED WITH COMPANY SYSTEMS SUCH AS
LIVE SUPPORT AND DILIGENTLY COMPLETED ALL ASSIGNED
TASKS, WORKING OVERTIME AS NEEDED.
CUSTOMER SERVICE.
RESEARCHED, CALMED AND RAPIDLY RESOLVED
CLIENT CONFLICTS TO PREVENT LOSS OF KEY ACCOUNTS.
CUSTOMER INTERFACE.
GREETED CUSTOMERS UPON ENTRANCE AND
HANDLED ALL CASH AND CREDIT TRANSACTIONS. ASSISTED
CUSTOMERS OVER THE PHONE REGARDING STORE OPERATIONS,
PRODUCT, PROMOTIONS AND ORDERS.
REFERENCES
CHAUNDRA POLK, HATTIESBURG, MISSISSIPPI, 601-***-****,
FORMER EMPLOYER SHANNON LOVE, HATTIESBURG,
MISSISSIPPI, 601-***-****, PROFESSIONAL SHANNA
RUSH, PRENTISS, MISSISSIPPI, 601-***-****, PROFESSIONAL
JENNIFER UPTON, HATTIESBURG, MISSISSIPPI, 601-***-****,
PROFESSIONAL DUSTIN IVERSON, HATTIESBURG,
MISSISSIPPI, 601-***-****, FRIEND CARLEY HYNUM,
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Ricki Dale
COLLINS, MISSISSIPPI, 601-***-****, FRIEND
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