Ricki Dale

Ricki Dale

**** *** ****** **** ***

Hattiesburg, MS 39401

601-***-****

acfm12@r.postjobfree.com

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CAREER OVERVIEW

Personable and responsible Retail Sales Associate with four years in retail and customer

service. Solid team player with upbeat, positive attitude.

Bookkeeper with key strengths in planning, problem solving and customer relations.

Familiar with financial reconciliations, general ledgers and financial reporting.

EDUCATION

Copiah Lincoln Community College Wesson,

MS

2011-2013

Seeking Associate’s Degree in Psychology

Prentiss Christian School Prentiss,

MS

2008

High School Diploma

EXPERIENCE

Team Member/Customer Service Rep Holliman’s Tax &

Accounting

January 2009 – January 2014

Issued paychecks to vendors and suppliers on a bi-weekly basis. Updated

confidential employee banking information with accuracy and speed.

Maintained accounts receivable documentation electronically and on paper.

Computed, recorded, and proofread data, records and reports. Complied with

federal, state and company policies, procedures and regulations. Worked as a

team member performing cashier duties, product assistance and cleaning.

Created and maintained computer- and paper-based filing and organization

systems for records, reports and documents.

Sales Associate TA’s Tanning & Gifts

July 2007 – December 2008

Placed special orders and called other stores to find desired items.

Recommended merchandise based on customer needs. Operated a cash

register to process cash, check and credit card transactions. Guided

customers in choosing items that reflected personal style and shape.

Replenished floor stock and processed shipments to ensure product

availability for customers. Opened and closed the store, which included

counting cash drawers and making bank deposits. Maintained visually

appealing and effective displays for the entire store. Consulted with

customers on the latest styles and trends. Kept the showroom clean and

maintained neat, orderly product displays. Built customer confidence by

actively listening to their concerns and giving appropriate feedback. Marked

clearance products with updated price tags. Expressed appreciation and

invited customers to return to the store.

Ricki Dale

SKILLS

MS Office proficient

Honest, social hard worker

Reliable, punctual and committed to customer service

Ability to handle/resolve problems

Dependable and reliable

Superior organization skills

Flexible scheduling

Cheerful and energetic

Excellent time management

Positive outlook

Thrives in fast-paced environment

Strong customer relationship builder

Goal oriented

Excellent communication skills

ACCOMPLISHMENTS

SUPERVISION.

SUPERVISED TEAM OF THREE STAFF MEMBERS.

CUSTOMER ASSISTANCE.

WORKED WITH COMPANY SYSTEMS SUCH AS

LIVE SUPPORT AND DILIGENTLY COMPLETED ALL ASSIGNED

TASKS, WORKING OVERTIME AS NEEDED.

CUSTOMER SERVICE.

RESEARCHED, CALMED AND RAPIDLY RESOLVED

CLIENT CONFLICTS TO PREVENT LOSS OF KEY ACCOUNTS.

CUSTOMER INTERFACE.

GREETED CUSTOMERS UPON ENTRANCE AND

HANDLED ALL CASH AND CREDIT TRANSACTIONS. ASSISTED

CUSTOMERS OVER THE PHONE REGARDING STORE OPERATIONS,

PRODUCT, PROMOTIONS AND ORDERS.

REFERENCES

CHAUNDRA POLK, HATTIESBURG, MISSISSIPPI, 601-***-****,

FORMER EMPLOYER SHANNON LOVE, HATTIESBURG,

MISSISSIPPI, 601-***-****, PROFESSIONAL SHANNA

RUSH, PRENTISS, MISSISSIPPI, 601-***-****, PROFESSIONAL

JENNIFER UPTON, HATTIESBURG, MISSISSIPPI, 601-***-****,

PROFESSIONAL DUSTIN IVERSON, HATTIESBURG,

MISSISSIPPI, 601-***-****, FRIEND CARLEY HYNUM,

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Ricki Dale

COLLINS, MISSISSIPPI, 601-***-****, FRIEND

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