Customer Service Medical Assistant

Tamika Wilbon

Housekeeper - LGC Hospitality Staffing

Duquesne, PA

**********@*****.*** - 412-***-****

To obtain a position utilizing my customer service skills as a cashier and sales associate or utilizing my front

end and clinical skills as a medical assistant.

WORK EXPERIENCE

Housekeeper

LGC Hospitality Staffing - March 2014 to Present

Duties to report to hotel on time to rescieve cart, cleaning supplies, wash clothes and stock cleaning cart by

9AM to be able to start. Recieve sheet from housekeeping manager for the rooms that need to be cleaned that

day. Have each room cleaned within a half hour. Total of 16 rooms cleaned per day that consist of properly

making the bed, changing all sheets, cleaning rest rooms properly and restocking with hotel assecories, dusting

and vacumming. Also, responsible for stay overs which include making their beds and cleaning their rest rooms

during their stay at the Whydam Grande Hotel. Greet each and every guest you see in the hotel with a smile.

Cashier/ Sales Associate

Gabriel Brothers - October 2012 to October 2013

My duties at Gabriel Brothers were to assist customers with a speedy but accurate check out process at my

register. To keep the front end clean and make sure food shelves stayed straight and stocked. If I was assigned

main cashier that day it was my job to use the phone at my register to page help for certain departments and

answer the phone if management or a customer called. I had to go to my department which was ladies when

my line was down and keep the floor clean by picking up clothes off the floor and straightening racks. Also, I

had to check the fitting room for ladies returns and make sure they were put away by the end of the night. At the

end of the night I had to make sure ladies department was clean, help out in any department that needed help

and count down my register. I also was responsible for price checks if no one was available in that department,

plus clean any department that nobody was in that day at the end of the night.

Medical Assistant

Choice Care Physicians - October 2011 to February 2012

Responsible for checking patients in and out of clinic. Kept room clean and stocked for doctor's, ordered

supplies, signed for ups and Fed Ex deliveries, documented medications and refills in patient charts, called

pharmacies to order medications and refill medications. Called insurance companies to verify coverage for

procedures and medications. Faxed prescriptions to pharmacies and other doctor's patients was seeing. Faxed

lab and test results to other doctors of patients. Called other clinics to receive labs, medications and test

results on patients. Called patients to schedule and remind them for appointments. Answered phones and took

messages for doctor's and called doctor's cell phones in cases of emergency. Kept files and charts up to date.

EDUCATION

Median School Of Allied Health Careers

January 2003 to October 2003

ADDITIONAL INFORMATION

Qualifications: Excellent customer service skills, people person, maintain professionalism at all times, fast

learner, able to multi task, work well under pressure, team player and very patient. Experience giving

venipuctures, patient monitoring, verifying charts, restocking supply carts, properly cleaning up spills, properly

documenting times of procedures, thorough with 30 second scrubs using iodine, properly bandaging patients,

using a centrifuge and autoclave.

Contact this candidate