Sales Manager
Resume:
Merline Osias
Lauderhill, FL **313
Cellular 954-***-****
***************@*****.***
Objective
Bilingual Sales/Retail professional with over 10 years of experience in increasingly accountable positions as a sales
representative. Reputation as a highly motivated self-starter with strong communication, problem solving, persuasive
presentation, and management skills. Experience in managing sales in a retail based environment.
Thorough knowledge of safety control policies and procedures. Deep knowledge of cash handling in facility.
Remarkable ability to resolve issues and make decisions. Outstanding ability to maintain good communication with
public and sales team.
Qualification Highlights
Regularly made sales quotas. Rapidly mastered new product data.
Maintained responsibility for management of in-store promotional activities and advertising materials.
Assisted store manager in merchandising and store layout to feature new items and best sellers.
Developed good rapport with clients.
Developed and implemented strategic initiatives that optimized sales levels.
Experience
Love Culture-Coral Springs, FL-December 2013- August- 2014
Co-Manager
Complete daily registering and store open/close functions.
Ensure that all store business operations, including managing profit and loss, facility management, safety and security
and banking, reassuring bank deposits are accurate.
Responsible for providing managerial support by generating strong sales, focuses strongly on KPI’s.
Product management, include ordering, receiving, price changes, handling damaged products, and returns.
Maintain inventory by checking merchandise to determine inventory levels.
Train store staff by reviewing and revising orientation to products and sales training materials; delivering training
sessions; reviewing staff job results and learning needs with store manager; developing and implementing new product
training.
Ensure associates are trained on product knowledge and selling skills.
Ensure strong organizational skills and a motivating attitude.
Forever 21- Sunrise, FL April 2011- December 2013
Assistant Manager
Completed daily registering and store open/close functions.
Provided exceptional customer service to every existing & new potential customer.
Educated customers on all product offerings.
Handle the cash register including all cash, credit sales plus refunds and exchanges.
Handled sales tracking and reporting, inventory control, and
employee payroll.
Assisted with depositing daily cash amounts.
Maintained a neat and clean store area at all times and maintained work according to safety procedures.
Oxtail Depot-, Sunrise, FL December 2004 - January 2008
Store Manager
Opening and closing of all registers.
Managing opening and closing checklist
Managed payroll
Implementing courtesy and great customer skills.
Getting the store ready for preparation and presentation of meats, fruits, and vegetables.
Routine register functions such as returns, purchases, specials, and discounts.
Excellent knowledge of all inventories.
Professional References
Wislynn Cosmay
Business Owner
Tabitha Kennedy
Manager
Elizabeth Stephen
Assistant Manager
Skills
Communication Skills
Leadership Skills
Demonstrated ability to motivate and lead employee’s
Proven ability to hire, select and train the right candidates
Able to meet retail sales goals
Strong Work Ethic
Analytical/ Problem Solving
Multicultural Understanding
Computer Skills
Computer literate with Microsoft Office
Windows Operating System ’98, Vista, Window 7, and Windows 8
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