BACKGROUND SUMMARY

Information Systems professional, with experience in

systems and applications technical support, analysis,

maintenance, and development of applications in various

industry sectors; Leadership, supervisory, and managerial

experiences have been in various capacities extending from

Retail, Insurance, State Government (Revenue,

Rehabilitative Services/Medicaid, Juvenile Justice), and

the Space Industry.

Computer Languages/Software

COBOL, COBOL II, EASYTRIEVE, DB2, SQL, IMS DB/DC, CICS,

TELON, VSAM, Datacom, MVS JCL, TSO/ISPF, ROSCOE, FILE-AID,

ABEND-AID, Info-Manager, PANAPT, ENDEVOR, CONTROL M/D/V,

Intertest, XPEDITER, COBOL and CICS/VS Command Level

Conversion Aid (CCCA), COBOL LE/370 & Compiler, COMPAREX,

Windows NT/95/98/2000/XP, Microsoft Office Suite, WORD,

EXCEL, ACCESS 2000, Power Point, MS Projects, OUTLOOK,

Lotus Notes, CC Mail.

Computer Hardware

IBM 3090, IBM ES9000/9021, IBM 370, ModComp II/45

Operating Systems

IBM MVS/ESA/IMS/DB2/CICS, DOS 4.0 - 6.22, IBM OS/VS, IBM

DOS/VS IBM VM/ESA/CMS/VSE

EDUCATION

Florida Institute of Technology, Melbourne, Fl. MS DEGREE

Systems Management, GPA - 3.12, August, 1983.

Florida A&M University, Tallahassee, Fl. BS DEGREE -

Business Administration, Minor: Data Processing - GPA -

3.12 "CUM LAUDE"

Completed training in State of Florida's Certified Public

Manager Program (CPM).

Cairo High School, Cairo, Georgia, DIPLOMA, GPA - "B"

EXPERIENCE

TEK Systems Government Services / XEROX

Developer / Systems Analyst 04/13 - 05/14

1625 Summit Lake Drive

Tallahassee, Florida

Provided contract application development and

support for healthcare upgrade to the ICD-10 revision of the

International Statistical Classification of

Diseases, and related application issues.

Responsibilities included analysis, programming modifications,

and enhancements to the existing applications.

Computer Languages / Software - COBOL, COBOL II, CICS, DB2,

EASYTRIEVE, VSAM, MVS JCL, TSO/ISPF, SQL, Microsoft Office

Suite

Computer Hardware - IBM 3090, Operating Systems - IBM MVS

Georgia Dept. of Labor / Focused HR Solutions

COBOL Programmer Analyst / Systems Analyst 03/10 - 03/13

223 Courtland Street NE

Atlanta, Georgia

Provided contract programming and support for

Unemployment Insurance Benefits department and the internal

processes; Responsibilities included analysis and

programming modifications and enhancements to the existing

applications, and the development for data retrievals and

reports for financial auditing of GDOL Unemployment

Insurance Tax and Benefits module; Also provided formal

project requirements documentation, processes, files,

procedural documentation, and general maintenance

programming support for the UI Tax department;

Computer Languages / Software - COBOL, COBOL II, CICS, DB2,

EASYTRIEVE, VSAM, MVS JCL, TSO/ISPF, SQL, Microsoft Office

Suite

Computer Hardware - IBM 3090, IBM 9000/9021-620 Operating

Systems - IBM MVS/ESA/DB2

Florida Department of Transportation Senior Information

Technology Auditor 08/08 - 03/10

605 Suwanee Street

Tallahassee, Florida

Conduct information technology audits and reviews involving

the assessment of management and system controls, security,

operating systems and software. Provides team leadership

with responsibilities for directing the work of other team

members; coordinates and conducts audits, reviews, and

special projects on the management of information technology

as well as the technical and functional adequacy of

information systems specifications, operations, controls,

and security in compliance with professional and office

standards. Develops assignment objectives, scopes,

methodology, and audit programs. Researches, designs and

prepares evaluations of information technology functions,

systems, controls, policies and procedures. Analyzes

supporting evidence, draws logical conclusions and develops

appropriate findings and recommendations. Prepares

thorough, complete and accurate documentation of work

performed; Prepares oral and written briefings; and,

Prepares draft and final reports.

Computer Languages / Software - Microsoft Access; 2007 Microsoft

Office Suite

Marine Corps Logistics Base / Smartronix, Inc.

Systems Analyst 02/08 - 06/08

814 Radford Blvd.

Albany, Georgia

Provided senior systems analyst support for legacy

logistics applications; Identified, defined, collected, and

analyze d software development / maintenance requirements to

include metrics to provide management with information to

support decision making. Work with functional

representatives to establish system requirements and

document them. Using the requirements, established a

technical architecture to include database management

systems to support the application. Establish unit,

integration, and acceptance testing plans and device

application deployment plans to include data migration

efforts as required. Provided guidance to computer

programmers to assist in troubleshooting/supporting code, to

include fixing problems with existing code and writing code

to make system enhancements; Supported configuration

management and user manual creation; Developed work

breakdown structure to support systems analysis

requirements;

Computer Languages / Software - COBOL, Oracle RDBMS, Oracle

Forms, NATURAL, Assembler, SharePoint

Georgia Dept. of Labor / Focused HR Solutions

COBOL Developer / Systems Analyst 09/05 - 02/08

223 Courtland Street NE

Atlanta, Georgia

Provided contract programming and support for

Unemployment Insurance Tax department and the internal

auditing processes; Responsibilities included analysis and

programming development for data retrievals and reports for

financial auditing of GDOL Unemployment Insurance Tax and

Benefits module; Also provided formal project requirements

documentation, processes, files, procedural documentation,

and general maintenance programming support for the UI Tax

department;

Computer Languages / Software - COBOL, COBOL II, CICS, DB2,

EASYTRIEVE, VSAM, MVS JCL, TSO/ISPF, SQL, Microsoft Office

Suite

Computer Hardware - IBM 3090, IBM 9000/9021-620 Operating

Systems - IBM MVS/ESA/DB2

04/03 THRU 09/05 STATE OF FLORIDA, Tallahassee,

Florida

Florida Department of Education Systems

Project Consultant 10/03 - 09/05

1940 North Monroe Street

Tallahassee, Florida

Programming and support on IBM MVS mainframe for the

Office of Student Financial Assistance. My responsibilities

included system analysis, maintenance, new development,

testing, online and batch support, for their Legacy Systems.

Established unit, integration, and UAT test plans along

with testing applications to ensure projects programs worked

per detail design; Provided guidance to computer

programmers to assist in troubleshooting/supporting code in

the functional design; Provided life cycle support for

conversion project of several databases for upgrade to DB2;

Computer Languages / Software - COBOL, COBOL II, CICS,

EASYTRIEVE, VSAM, MVS JCL, TSO/ISPF, Microsoft Office Suite

Computer Hardware - IBM 3090, IBM 9000/9021 Operating

Systems - IBM MVS/ESA/DB2

Florida Department of Financial Services

Operations Analyst 04/03 - 10/03

102 West Gaines Street

Tallahassee, Florida

Developed project plans to achieve establish

objectives and time schedules. Organized, authored, and

presented oral and written research reports. Initiated and

coordinated collection, input and summary data presentation

of supplemental annual report data, regarding health benefit

plan and individual health insurance. Created, analyzed,

maintained, and modified computerized databases

incorporating information for the Florida Small and Large

Group, individual major medical, and Gross annual health

coverage premium and enrollment data for Insurance

Companies. Coordinated the maintenance and updating of

Bureau forms, checklists, and various other filing related

documents for all electronic media for the Electronic Data

Management System (EDMS), its electronic filing components

and I-Files;

Computer Language/Software - Microsoft Office Suite,

Windows 2000 & XP, EXCEL, ACCESS, WORD, Oracle

Federated Systems Group

Systems Analyst II 10/00 - 12/02

5985 State Bridge Road

Duluth, Georgia

Programming and support on IBM MVS mainframe for a

national group of Department Stores. My responsibilities

included system analysis, maintenance, new development,

testing, online and batch support for the Legacy Employee

Management System, which supported over 403 stores in 33

states and Corporate Management. Established unit and

integration testing plans and device application deployment

plans to include data migration efforts as required.

Provided programming and guidance to computer programmers to

assist in troubleshooting/supporting code, to include fixing

problems / coding for system enhancements;

Computer Language / Software - COBOL, COBOL II,

CICS, Intertest, Datacom, ENDEVOR, EASYTRIEVE, MVS JCL,

WORD, EXCEL, Lotus Notes, FILE-AID, ABEND-AID, Roscoe,

XPEDITER and CONTROL M;

Computer Task Group / Windsor Group Consultant / Systems

Analyst 05/00 - 10/00

5295 Brook Hollow Parkway

Norcross, Georgia

Contract programming and support on IBM VSE mainframe for an

insurance provider. My responsibility included maintenance

and production support for the Legacy Billing system.

Computer Language / Software - COBOL, COBOL II,

CICS, EASYTRIEVE PLUS, JCL, EXCEL, WORD, Lotus Notes,

Dominion, M4SP;

04/98 THRU 01/00 KEANE, INC. Information Services, Atlanta,

Georgia

AHOLD, USA

Consultant / Senior Systems Analyst 05/99 - 12/99

South Carolina

Contract programming and support on IBM MVS mainframe for an

international food retailer. Responsibilities included

maintenance and production support for existing Legacy

application systems, while working on new corporate systems

under development. Provided unit, integration, and

acceptance testing plans and tested programs and

application as required; Provided guidance to computer

programmers to assist in troubleshooting/supporting code, to

include fixing problems with existing code; Legacy

applications include Corporate Support, Marketing, Supply

Chain, and Retail Operations for more than 1000 stores in

the United States for five operating companies.

Computer Language/Software - COBOL, COBOL II,

CICS, ADABAS, ENDEVOR, EASYTRIEVE, MVS JCL, EXCEL, Lotus

Notes, FILE-AID, ABEND-AID, XPEDITER, and CONTROL M/D/V

products.

Crawford & Company Consultant /

Senior Systems Analyst 04/98 - 04/99

Atlanta, Georgia

Work responsibilities included leadership and support roles

for COBOL conversion, coding, and remediation in the Phase

III portion of the Year 2000 Remediation Project. Enhanced

team member's skills in utilizing remediation and test tools

for support of the client's applications, and provided

senior level support for team leads and Programmer Analysts.

Provided unit, integration, acceptance, and end-to end

testing for programs and application ; also provided

deployment plans to include data migration efforts as

required; Provided guidance to computer programmers to

assist in troubleshooting/supporting code.

Computer Languages / Software - COBOL and CICS/VS Command

Level Conversion Aid (CCCA), used to convert OS/VS COBOL to

COBOL LE/370; the Language Environment 370 Compiler;

COMPAREX, used for data/text comparison; Vantage MDI YR2000

tool, used for date impact analysis; COBOL, VSAM, JCL, and

IBM Utilities in a MVS mainframe environment for analysis,

coding, and remediation of applications for Y2K compliance.

11/89 THRU 04/98 STATE OF FLORIDA, Tallahassee,

Florida

FLORIDA DEPARTMENT OF JUVENILE JUSTICE

2737 Centerview Drive

Office of the Inspector General / Bureau of Internal Audits

Tallahassee, Florida

Computer Audit Analyst 09/97 - 04/98

Performed security compliance audits, which included:

planning, scheduling, coordinating, and conducting EDP

audits / reviews for system security, operational processes

and procedures for the DJJ Client Server Network; Reviews

included statewide facilities, regional / districts offices

and headquarters; The audit determined the Bureau's

compliance to departmental rules, policies, statues, and

regulations.

Computer Languages / Software - Microsoft Visual Basic,

Access; utilizing Windows NT, Microsoft Office Suite;

FLORIDA DEPARTMENT OF BUSINESS AND PROFESSIONAL REGULATIONS

1980 North Monroe Street

Bureau of Technology / Systems Department

Tallahassee, Florida

Systems Programming Administrator 05/97 -

08/97

Responsibilities included performance of administrative and

technical task. Directed and coordinated the activities of

staff and project teams for conversions, Y2K compliance,

software upgrades, system enhancements and modifications.

Developed technical specifications for hardware and software

acquisition and upgrades; Developed and maintained technical

standards procedures; Evaluated new software products to

improve productivity and enhance system efficiency;

Supervised 13 people;

Computer Languages / Software - COBOL, COBOL II, CSP, DB2,

VSAM, TSO/ISPF, INFORMIX, Prism, DELPHI, Paradox, Remedy,

WordPerfect

Computer Hardware - IBM 3090, Unisys 2200, Wang VS100, HP

K260, K460, T600

Operating Systems - IBM MVS, CICS, HP-UX 5.4

FLORIDA DEPARTMENT OF CHILDREN AND FAMILIES / HEALTH AND

REHABILITATIVE SERVICES

1940 North Monroe Street

Information Systems / FLORIDA Application Support

Tallahassee, Florida

Systems Project Administrator 04/94 -

05/97

FLORIDA was a single stop application system for all

benefits. It was comprised of Public Assistance, Medicaid

Management, Client Registration, and Child Support. My

responsibilities included hands on application and batch

support, performance of administrative and technical support

while directing and coordinating full life cycle project

teams in analysis, design, coding development, testing,

implementation, documentation and monitoring of systems

across functional areas. My duties included; assuring

application functionality met all requirements set forth by

the customer and user support groups and providing training

and implementation support for new systems. Establish unit,

integration, and acceptance test plans / testing for

programs / applications; Supervised 4 people directly, with

various project teams consisting of up to 25 people;

System Modules

Application Entry, Florida Medicaid Management Information

System, Standard Filing Unit, Electronic Data Benefit

Calculation, Automatic Budget Calculation, Authorization,

Mass Change, Benefit Issuance/Recovery, Caseload Management,

Comprehensive Scheduling, Client Notices, Reporting, Quality

Assurance, and History Maintenance.

Computer Languages/Software - COBOL, COBOL II, EASYTRIEVE,

Telon, IMS DB/DC, DB2, SQL, VSAM, MVS JCL, IMS Xpert,

TSO/ISPF, PANAPT, FILE-AID, ABEND-AID, Info-Manager, DLT/0,

BTS, XPEDITER, Trained on PC Development tools utilizing

MICRO-FOCUS, Microsoft Office Suite WORD, EXCEL, MS

Projects, LOTUS Notes, CC Mail.

Computer Hardware - IBM 3090, IBM 9000/9021, laptops, PC's

Operating Systems - IBM MVS/ESA/IMS/DB2, DOS

FLORIDA DEPARTMENT OF HEALTH AND REHABILITATIVE SERVICES

1940 North Monroe Street

Information Systems / FLORIDA Application Support

Tallahassee, Florida

Systems Project Analyst 05/91 - 03/94

Responsibilities included full life cycle application and

batch support for several modules; provided system analysis,

program maintenance, coding development, and testing modules

for functionality and accuracy with the customer; provided

estimates of resources for tasks, modifications,

enhancements, or projects. Responsible for primary

interface with customer to identify, test, and resolve

customer's problems or concerns. Supervised 5 people

directly; Established unit, integration, and acceptance test

plans / testing for programs and applications;

System Modules

Application Entry, Florida Medicaid Management Information

System, Comprehensive Scheduling, Caseload Management,

Quality Assurance, History Maintenance, and Reporting

Computer Languages/Software - COBOL, COBOL II, EASYTRIEVE,

Telon, IMS DB/DC, DB2, SQL, VSAM,

MVS JCL, IMS Xpert, TSO/ISPF, PANAPT, FILE-AID, ABEND-AID,

Info-Manager, DLT/0, BTS, XPEDITER, Microsoft Office Suite,

WORD, EXCEL, MS Projects, CC Mail

Computer Hardware - IBM 3090, IBM 9000/9021, laptops, PC's

Operating Systems - IBM MVS/ESA/IMS/DB2, DOS

FLORIDA DEPARTMENT OF REVENUE

West Gaines Street

Bureau of Internal Audit

Tallahassee, Florida

Computer Programmer Analyst II

11/89 - 05/91

Responsibilities included system analysis, design, and

development of administrative software and various tax audit

applications. Coordinated a programming team for

development, coding and testing applications; provided

maintenance on existing applications, installed software,

and provided training for customers;

Computer Languages/Software - "SMART Integrated Package"

consisting of Database, Word Processor, Spreadsheet, and

Communication

03/80 THRU 11/89 KENNEDY SPACE CENTER, Titusville,

Florida

GRUMMAN TECHNICAL SERVICES 01/86 - 11/89 Senior

Systems Engineer

KENNEDY SPACE CENTER, FL. 06/84 - 01/86

Systems Engineer

11/83 - 06/84 Management Coordinator A

Responsibilities include system and application support for

the Launch Processing System (LPS). Investigated,

troubleshot, isolated and resolved hardware and software

problems through analysis of memory dumps, system errors, and

failure trend analysis for real time anomalies within the

distributed computer network for system software and computer

hardware. Provided technical consulting and troubleshooting

of communication network problems, between the major

subsystems of the Launch Processing System, front-end

processors, and the shuttle's on-board computers for fault

isolations; Developed, tested, and documented software

enhancements; Supervised up to 5 people ;

Computer Language: COBOL, Assembler, GOAL, FORTRAN, TSO/ISPF,

INFO-MANAGER

Computer Hardware: IBM 370, ModComp II/45, Honeywell 6680,

VAX 11/70, HP-1000

COMPUTER SCIENCE CORP. 06/82 -

11/83 Analyst A

KENNEDY SPACE CENTER, FL. 02/81 -

06/82 Analyst B

03/80 - 02/81 Associate Analyst

Provided supervisory support, technical consulting and

troubleshooting data acquisition and communications network

problems, between the major subsystems of the Launch

Processing System, front end processors, and the shuttle's on-

board computers for fault isolation. Developed requirement

specifications for software enhancements and systems software

utilities, also tested, verified, and documented

enhancements; supervised up to 12 people;

Computer Languages: COBOL, Assembler, GOAL, FORTRAN,

TSO/ISPF, INFO-Manager

Computer Hardware: IBM 370, ModComp II/45, Honeywell 66/80,

VAX 11/70, HP-1000

Tallahassee Federal Savings and Loans Association

Tallahassee, Florida

North Monroe Street 08/78 -

03/80 Supervisor/Programmer

Tallahassee, Florida 09/77 -

08/78 Computer Operator

Responsibilities: Performed operational support of NCR Century

Loan & Savings System. Scheduled daily on-line and batch

production, and initiated hardware/software work efforts in

resolving problems. Performed programming modifications and

enhancements to existing programs in the CLASS SYSTEM;

Supervised up to 2 people

Computer Languages/ Software: COBOL, NEAT/3 Computer

Hardware: NCR Century 200

Tallahassee Memorial Regional Medical Center

Tallahassee, Florida

Magnolia Drive & Miccosukee Road

12/76 - 08/77 Computer Operator

Tallahassee, Florida

Responsibilities: Operated computers for test and production

runs of hospital business applications. Provided master

console operational support for hardware and software

conversion from NCR to Burroughs computers.

Computer Languages/ Software: COBOL, NEAT/3 Computer

Hardware: NCR Century 200, Burroughs 2500/3500

Williams Energy Company

Gainesville, Georgia

01/76 - 12/76 Manager Trainee / Computer

Operator

Responsibilities: Customer Service and Accounting exposure,

along with computer operations for production of business

applications.

Computer Languages/ Software: COBOL, NEAT/3 Computer

Hardware: NCR Century 100

SPECIAL CERTIFICATION

Granted Secret Security Clearance by NASA in 1980 thru 1989

Granted Federal Interim Secret Security Clearance in 08/2014

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