BACKGROUND SUMMARY
Information Systems professional, with experience in
systems and applications technical support, analysis,
maintenance, and development of applications in various
industry sectors; Leadership, supervisory, and managerial
experiences have been in various capacities extending from
Retail, Insurance, State Government (Revenue,
Rehabilitative Services/Medicaid, Juvenile Justice), and
the Space Industry.
Computer Languages/Software
COBOL, COBOL II, EASYTRIEVE, DB2, SQL, IMS DB/DC, CICS,
TELON, VSAM, Datacom, MVS JCL, TSO/ISPF, ROSCOE, FILE-AID,
ABEND-AID, Info-Manager, PANAPT, ENDEVOR, CONTROL M/D/V,
Intertest, XPEDITER, COBOL and CICS/VS Command Level
Conversion Aid (CCCA), COBOL LE/370 & Compiler, COMPAREX,
Windows NT/95/98/2000/XP, Microsoft Office Suite, WORD,
EXCEL, ACCESS 2000, Power Point, MS Projects, OUTLOOK,
Lotus Notes, CC Mail.
Computer Hardware
IBM 3090, IBM ES9000/9021, IBM 370, ModComp II/45
Operating Systems
IBM MVS/ESA/IMS/DB2/CICS, DOS 4.0 - 6.22, IBM OS/VS, IBM
DOS/VS IBM VM/ESA/CMS/VSE
EDUCATION
Florida Institute of Technology, Melbourne, Fl. MS DEGREE
Systems Management, GPA - 3.12, August, 1983.
Florida A&M University, Tallahassee, Fl. BS DEGREE -
Business Administration, Minor: Data Processing - GPA -
3.12 "CUM LAUDE"
Completed training in State of Florida's Certified Public
Manager Program (CPM).
Cairo High School, Cairo, Georgia, DIPLOMA, GPA - "B"
EXPERIENCE
TEK Systems Government Services / XEROX
Developer / Systems Analyst 04/13 - 05/14
1625 Summit Lake Drive
Tallahassee, Florida
Provided contract application development and
support for healthcare upgrade to the ICD-10 revision of the
International Statistical Classification of
Diseases, and related application issues.
Responsibilities included analysis, programming modifications,
and enhancements to the existing applications.
Computer Languages / Software - COBOL, COBOL II, CICS, DB2,
EASYTRIEVE, VSAM, MVS JCL, TSO/ISPF, SQL, Microsoft Office
Suite
Computer Hardware - IBM 3090, Operating Systems - IBM MVS
Georgia Dept. of Labor / Focused HR Solutions
COBOL Programmer Analyst / Systems Analyst 03/10 - 03/13
223 Courtland Street NE
Atlanta, Georgia
Provided contract programming and support for
Unemployment Insurance Benefits department and the internal
processes; Responsibilities included analysis and
programming modifications and enhancements to the existing
applications, and the development for data retrievals and
reports for financial auditing of GDOL Unemployment
Insurance Tax and Benefits module; Also provided formal
project requirements documentation, processes, files,
procedural documentation, and general maintenance
programming support for the UI Tax department;
Computer Languages / Software - COBOL, COBOL II, CICS, DB2,
EASYTRIEVE, VSAM, MVS JCL, TSO/ISPF, SQL, Microsoft Office
Suite
Computer Hardware - IBM 3090, IBM 9000/9021-620 Operating
Systems - IBM MVS/ESA/DB2
Florida Department of Transportation Senior Information
Technology Auditor 08/08 - 03/10
605 Suwanee Street
Tallahassee, Florida
Conduct information technology audits and reviews involving
the assessment of management and system controls, security,
operating systems and software. Provides team leadership
with responsibilities for directing the work of other team
members; coordinates and conducts audits, reviews, and
special projects on the management of information technology
as well as the technical and functional adequacy of
information systems specifications, operations, controls,
and security in compliance with professional and office
standards. Develops assignment objectives, scopes,
methodology, and audit programs. Researches, designs and
prepares evaluations of information technology functions,
systems, controls, policies and procedures. Analyzes
supporting evidence, draws logical conclusions and develops
appropriate findings and recommendations. Prepares
thorough, complete and accurate documentation of work
performed; Prepares oral and written briefings; and,
Prepares draft and final reports.
Computer Languages / Software - Microsoft Access; 2007 Microsoft
Office Suite
Marine Corps Logistics Base / Smartronix, Inc.
Systems Analyst 02/08 - 06/08
814 Radford Blvd.
Albany, Georgia
Provided senior systems analyst support for legacy
logistics applications; Identified, defined, collected, and
analyze d software development / maintenance requirements to
include metrics to provide management with information to
support decision making. Work with functional
representatives to establish system requirements and
document them. Using the requirements, established a
technical architecture to include database management
systems to support the application. Establish unit,
integration, and acceptance testing plans and device
application deployment plans to include data migration
efforts as required. Provided guidance to computer
programmers to assist in troubleshooting/supporting code, to
include fixing problems with existing code and writing code
to make system enhancements; Supported configuration
management and user manual creation; Developed work
breakdown structure to support systems analysis
requirements;
Computer Languages / Software - COBOL, Oracle RDBMS, Oracle
Forms, NATURAL, Assembler, SharePoint
Georgia Dept. of Labor / Focused HR Solutions
COBOL Developer / Systems Analyst 09/05 - 02/08
223 Courtland Street NE
Atlanta, Georgia
Provided contract programming and support for
Unemployment Insurance Tax department and the internal
auditing processes; Responsibilities included analysis and
programming development for data retrievals and reports for
financial auditing of GDOL Unemployment Insurance Tax and
Benefits module; Also provided formal project requirements
documentation, processes, files, procedural documentation,
and general maintenance programming support for the UI Tax
department;
Computer Languages / Software - COBOL, COBOL II, CICS, DB2,
EASYTRIEVE, VSAM, MVS JCL, TSO/ISPF, SQL, Microsoft Office
Suite
Computer Hardware - IBM 3090, IBM 9000/9021-620 Operating
Systems - IBM MVS/ESA/DB2
04/03 THRU 09/05 STATE OF FLORIDA, Tallahassee,
Florida
Florida Department of Education Systems
Project Consultant 10/03 - 09/05
1940 North Monroe Street
Tallahassee, Florida
Programming and support on IBM MVS mainframe for the
Office of Student Financial Assistance. My responsibilities
included system analysis, maintenance, new development,
testing, online and batch support, for their Legacy Systems.
Established unit, integration, and UAT test plans along
with testing applications to ensure projects programs worked
per detail design; Provided guidance to computer
programmers to assist in troubleshooting/supporting code in
the functional design; Provided life cycle support for
conversion project of several databases for upgrade to DB2;
Computer Languages / Software - COBOL, COBOL II, CICS,
EASYTRIEVE, VSAM, MVS JCL, TSO/ISPF, Microsoft Office Suite
Computer Hardware - IBM 3090, IBM 9000/9021 Operating
Systems - IBM MVS/ESA/DB2
Florida Department of Financial Services
Operations Analyst 04/03 - 10/03
102 West Gaines Street
Tallahassee, Florida
Developed project plans to achieve establish
objectives and time schedules. Organized, authored, and
presented oral and written research reports. Initiated and
coordinated collection, input and summary data presentation
of supplemental annual report data, regarding health benefit
plan and individual health insurance. Created, analyzed,
maintained, and modified computerized databases
incorporating information for the Florida Small and Large
Group, individual major medical, and Gross annual health
coverage premium and enrollment data for Insurance
Companies. Coordinated the maintenance and updating of
Bureau forms, checklists, and various other filing related
documents for all electronic media for the Electronic Data
Management System (EDMS), its electronic filing components
and I-Files;
Computer Language/Software - Microsoft Office Suite,
Windows 2000 & XP, EXCEL, ACCESS, WORD, Oracle
Federated Systems Group
Systems Analyst II 10/00 - 12/02
5985 State Bridge Road
Duluth, Georgia
Programming and support on IBM MVS mainframe for a
national group of Department Stores. My responsibilities
included system analysis, maintenance, new development,
testing, online and batch support for the Legacy Employee
Management System, which supported over 403 stores in 33
states and Corporate Management. Established unit and
integration testing plans and device application deployment
plans to include data migration efforts as required.
Provided programming and guidance to computer programmers to
assist in troubleshooting/supporting code, to include fixing
problems / coding for system enhancements;
Computer Language / Software - COBOL, COBOL II,
CICS, Intertest, Datacom, ENDEVOR, EASYTRIEVE, MVS JCL,
WORD, EXCEL, Lotus Notes, FILE-AID, ABEND-AID, Roscoe,
XPEDITER and CONTROL M;
Computer Task Group / Windsor Group Consultant / Systems
Analyst 05/00 - 10/00
5295 Brook Hollow Parkway
Norcross, Georgia
Contract programming and support on IBM VSE mainframe for an
insurance provider. My responsibility included maintenance
and production support for the Legacy Billing system.
Computer Language / Software - COBOL, COBOL II,
CICS, EASYTRIEVE PLUS, JCL, EXCEL, WORD, Lotus Notes,
Dominion, M4SP;
04/98 THRU 01/00 KEANE, INC. Information Services, Atlanta,
Georgia
AHOLD, USA
Consultant / Senior Systems Analyst 05/99 - 12/99
South Carolina
Contract programming and support on IBM MVS mainframe for an
international food retailer. Responsibilities included
maintenance and production support for existing Legacy
application systems, while working on new corporate systems
under development. Provided unit, integration, and
acceptance testing plans and tested programs and
application as required; Provided guidance to computer
programmers to assist in troubleshooting/supporting code, to
include fixing problems with existing code; Legacy
applications include Corporate Support, Marketing, Supply
Chain, and Retail Operations for more than 1000 stores in
the United States for five operating companies.
Computer Language/Software - COBOL, COBOL II,
CICS, ADABAS, ENDEVOR, EASYTRIEVE, MVS JCL, EXCEL, Lotus
Notes, FILE-AID, ABEND-AID, XPEDITER, and CONTROL M/D/V
products.
Crawford & Company Consultant /
Senior Systems Analyst 04/98 - 04/99
Atlanta, Georgia
Work responsibilities included leadership and support roles
for COBOL conversion, coding, and remediation in the Phase
III portion of the Year 2000 Remediation Project. Enhanced
team member's skills in utilizing remediation and test tools
for support of the client's applications, and provided
senior level support for team leads and Programmer Analysts.
Provided unit, integration, acceptance, and end-to end
testing for programs and application ; also provided
deployment plans to include data migration efforts as
required; Provided guidance to computer programmers to
assist in troubleshooting/supporting code.
Computer Languages / Software - COBOL and CICS/VS Command
Level Conversion Aid (CCCA), used to convert OS/VS COBOL to
COBOL LE/370; the Language Environment 370 Compiler;
COMPAREX, used for data/text comparison; Vantage MDI YR2000
tool, used for date impact analysis; COBOL, VSAM, JCL, and
IBM Utilities in a MVS mainframe environment for analysis,
coding, and remediation of applications for Y2K compliance.
11/89 THRU 04/98 STATE OF FLORIDA, Tallahassee,
Florida
FLORIDA DEPARTMENT OF JUVENILE JUSTICE
2737 Centerview Drive
Office of the Inspector General / Bureau of Internal Audits
Tallahassee, Florida
Computer Audit Analyst 09/97 - 04/98
Performed security compliance audits, which included:
planning, scheduling, coordinating, and conducting EDP
audits / reviews for system security, operational processes
and procedures for the DJJ Client Server Network; Reviews
included statewide facilities, regional / districts offices
and headquarters; The audit determined the Bureau's
compliance to departmental rules, policies, statues, and
regulations.
Computer Languages / Software - Microsoft Visual Basic,
Access; utilizing Windows NT, Microsoft Office Suite;
FLORIDA DEPARTMENT OF BUSINESS AND PROFESSIONAL REGULATIONS
1980 North Monroe Street
Bureau of Technology / Systems Department
Tallahassee, Florida
Systems Programming Administrator 05/97 -
08/97
Responsibilities included performance of administrative and
technical task. Directed and coordinated the activities of
staff and project teams for conversions, Y2K compliance,
software upgrades, system enhancements and modifications.
Developed technical specifications for hardware and software
acquisition and upgrades; Developed and maintained technical
standards procedures; Evaluated new software products to
improve productivity and enhance system efficiency;
Supervised 13 people;
Computer Languages / Software - COBOL, COBOL II, CSP, DB2,
VSAM, TSO/ISPF, INFORMIX, Prism, DELPHI, Paradox, Remedy,
WordPerfect
Computer Hardware - IBM 3090, Unisys 2200, Wang VS100, HP
K260, K460, T600
Operating Systems - IBM MVS, CICS, HP-UX 5.4
FLORIDA DEPARTMENT OF CHILDREN AND FAMILIES / HEALTH AND
REHABILITATIVE SERVICES
1940 North Monroe Street
Information Systems / FLORIDA Application Support
Tallahassee, Florida
Systems Project Administrator 04/94 -
05/97
FLORIDA was a single stop application system for all
benefits. It was comprised of Public Assistance, Medicaid
Management, Client Registration, and Child Support. My
responsibilities included hands on application and batch
support, performance of administrative and technical support
while directing and coordinating full life cycle project
teams in analysis, design, coding development, testing,
implementation, documentation and monitoring of systems
across functional areas. My duties included; assuring
application functionality met all requirements set forth by
the customer and user support groups and providing training
and implementation support for new systems. Establish unit,
integration, and acceptance test plans / testing for
programs / applications; Supervised 4 people directly, with
various project teams consisting of up to 25 people;
System Modules
Application Entry, Florida Medicaid Management Information
System, Standard Filing Unit, Electronic Data Benefit
Calculation, Automatic Budget Calculation, Authorization,
Mass Change, Benefit Issuance/Recovery, Caseload Management,
Comprehensive Scheduling, Client Notices, Reporting, Quality
Assurance, and History Maintenance.
Computer Languages/Software - COBOL, COBOL II, EASYTRIEVE,
Telon, IMS DB/DC, DB2, SQL, VSAM, MVS JCL, IMS Xpert,
TSO/ISPF, PANAPT, FILE-AID, ABEND-AID, Info-Manager, DLT/0,
BTS, XPEDITER, Trained on PC Development tools utilizing
MICRO-FOCUS, Microsoft Office Suite WORD, EXCEL, MS
Projects, LOTUS Notes, CC Mail.
Computer Hardware - IBM 3090, IBM 9000/9021, laptops, PC's
Operating Systems - IBM MVS/ESA/IMS/DB2, DOS
FLORIDA DEPARTMENT OF HEALTH AND REHABILITATIVE SERVICES
1940 North Monroe Street
Information Systems / FLORIDA Application Support
Tallahassee, Florida
Systems Project Analyst 05/91 - 03/94
Responsibilities included full life cycle application and
batch support for several modules; provided system analysis,
program maintenance, coding development, and testing modules
for functionality and accuracy with the customer; provided
estimates of resources for tasks, modifications,
enhancements, or projects. Responsible for primary
interface with customer to identify, test, and resolve
customer's problems or concerns. Supervised 5 people
directly; Established unit, integration, and acceptance test
plans / testing for programs and applications;
System Modules
Application Entry, Florida Medicaid Management Information
System, Comprehensive Scheduling, Caseload Management,
Quality Assurance, History Maintenance, and Reporting
Computer Languages/Software - COBOL, COBOL II, EASYTRIEVE,
Telon, IMS DB/DC, DB2, SQL, VSAM,
MVS JCL, IMS Xpert, TSO/ISPF, PANAPT, FILE-AID, ABEND-AID,
Info-Manager, DLT/0, BTS, XPEDITER, Microsoft Office Suite,
WORD, EXCEL, MS Projects, CC Mail
Computer Hardware - IBM 3090, IBM 9000/9021, laptops, PC's
Operating Systems - IBM MVS/ESA/IMS/DB2, DOS
FLORIDA DEPARTMENT OF REVENUE
West Gaines Street
Bureau of Internal Audit
Tallahassee, Florida
Computer Programmer Analyst II
11/89 - 05/91
Responsibilities included system analysis, design, and
development of administrative software and various tax audit
applications. Coordinated a programming team for
development, coding and testing applications; provided
maintenance on existing applications, installed software,
and provided training for customers;
Computer Languages/Software - "SMART Integrated Package"
consisting of Database, Word Processor, Spreadsheet, and
Communication
03/80 THRU 11/89 KENNEDY SPACE CENTER, Titusville,
Florida
GRUMMAN TECHNICAL SERVICES 01/86 - 11/89 Senior
Systems Engineer
KENNEDY SPACE CENTER, FL. 06/84 - 01/86
Systems Engineer
11/83 - 06/84 Management Coordinator A
Responsibilities include system and application support for
the Launch Processing System (LPS). Investigated,
troubleshot, isolated and resolved hardware and software
problems through analysis of memory dumps, system errors, and
failure trend analysis for real time anomalies within the
distributed computer network for system software and computer
hardware. Provided technical consulting and troubleshooting
of communication network problems, between the major
subsystems of the Launch Processing System, front-end
processors, and the shuttle's on-board computers for fault
isolations; Developed, tested, and documented software
enhancements; Supervised up to 5 people ;
Computer Language: COBOL, Assembler, GOAL, FORTRAN, TSO/ISPF,
INFO-MANAGER
Computer Hardware: IBM 370, ModComp II/45, Honeywell 6680,
VAX 11/70, HP-1000
COMPUTER SCIENCE CORP. 06/82 -
11/83 Analyst A
KENNEDY SPACE CENTER, FL. 02/81 -
06/82 Analyst B
03/80 - 02/81 Associate Analyst
Provided supervisory support, technical consulting and
troubleshooting data acquisition and communications network
problems, between the major subsystems of the Launch
Processing System, front end processors, and the shuttle's on-
board computers for fault isolation. Developed requirement
specifications for software enhancements and systems software
utilities, also tested, verified, and documented
enhancements; supervised up to 12 people;
Computer Languages: COBOL, Assembler, GOAL, FORTRAN,
TSO/ISPF, INFO-Manager
Computer Hardware: IBM 370, ModComp II/45, Honeywell 66/80,
VAX 11/70, HP-1000
Tallahassee Federal Savings and Loans Association
Tallahassee, Florida
North Monroe Street 08/78 -
03/80 Supervisor/Programmer
Tallahassee, Florida 09/77 -
08/78 Computer Operator
Responsibilities: Performed operational support of NCR Century
Loan & Savings System. Scheduled daily on-line and batch
production, and initiated hardware/software work efforts in
resolving problems. Performed programming modifications and
enhancements to existing programs in the CLASS SYSTEM;
Supervised up to 2 people
Computer Languages/ Software: COBOL, NEAT/3 Computer
Hardware: NCR Century 200
Tallahassee Memorial Regional Medical Center
Tallahassee, Florida
Magnolia Drive & Miccosukee Road
12/76 - 08/77 Computer Operator
Tallahassee, Florida
Responsibilities: Operated computers for test and production
runs of hospital business applications. Provided master
console operational support for hardware and software
conversion from NCR to Burroughs computers.
Computer Languages/ Software: COBOL, NEAT/3 Computer
Hardware: NCR Century 200, Burroughs 2500/3500
Williams Energy Company
Gainesville, Georgia
01/76 - 12/76 Manager Trainee / Computer
Operator
Responsibilities: Customer Service and Accounting exposure,
along with computer operations for production of business
applications.
Computer Languages/ Software: COBOL, NEAT/3 Computer
Hardware: NCR Century 100
SPECIAL CERTIFICATION
Granted Secret Security Clearance by NASA in 1980 thru 1989
Granted Federal Interim Secret Security Clearance in 08/2014