Medical Assistant Quality Assurance
Resume:
Jennifer Boyce
Certified Medical Assistant
Memphis, TN
************@*****.*** - 901-***-****
Documentation
Ensured charting accuracy through precise documentation.
Patient Care
Delivered compassionate care that exceeded hospital requirements.
Successfully provided quality care to numerous of patients in The HealthSouth Reb Hospital
Family Support
Provided support to families through education on procedures, regimens prevention and care.
Documentation
Documented patient information obtained from intake interviews.
WORK EXPERIENCE
Packing and Shipping
Staff Line - Memphis, TN - February 2012 to Present
Warehouse/ Staffing
PCA/ front desk cleck
Baptist Hospital - Memphis, TN - November 2011 to May 2012
Healthcare Services
Monitored acute conditions. Initiated hospital-wide study to identify areas for process improvement. Provided
necessary health education training for patients. Acted as patient advocate and implemented total patient care
through a team nursing process covering 8-10 high acuity patients per shift. Evaluated patient care needs,
prioritized treatment, and maintained patient flow. Assisted patients with daily functions. Ensured safety and
well-being of patients. Provided on-call care at all times of day and night. Assisted patients with bathing,
dressing, hygiene and grooming.
RNT/ Receptionist
Health South Reb Hospital - Memphis, TN - May 2010 to November 2011
Healthcare Services
Monitored acute conditions. Initiated hospital-wide study to identify areas for process improvement. Provided
necessary health education training for patients. Acted as patient advocate and implemented total patient care
through a team nursing process covering 8-10 high acuity patients per shift. Evaluated patient care needs,
prioritized treatment, and maintained patient flow. Assisted patients with daily functions. Ensured safety and
well-being of patients. Provided on-call care at all times of day and night. Assisted patients with bathing,
dressing, hygiene and grooming.
Veterinary Assistant
The Pet Care - Memphis, TN - August 2008 to October 2009
Healthcare Services
Certified Nursing Assistant
Home Health - April 2008 to September 2009
Cashier/ waiter
The Nursing Care - Memphis, TN - April 2008 to December 2008
Exline Best Pizza Memphis, tn
Restaurant/Food Services
EDUCATION
AAS in Medical Assistant
Anthem Career College - Memphis, TN
2013 to 2014
Bachelor's in Nursing
Southwest Tennessee Community College - Memphis, TN
January 2011
Central High School - Memphis, TN
August 2004 to May 2007
ADDITIONAL INFORMATION
Clinical Skills
Monitored patient's respiration activity, blood pressure and blood glucose levels Clinical Skills
Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical
administration.
Home Aid
Assisted patients with bathing, dressing, daily hygiene care and grooming.
Provided patients with transportation to and from doctor appointments.
Living Assistance
Helped patients by serving meals, feeding as necessary, ambulating, turning, and positioning in bed.
Intensive Care
Responsible for unit of 18 patients, providing daily functions such as grooming, bathing, feeding and turning
in bed.
Custodial Duties
Kept linen and utility areas clean, emptied and cleaned urinals and bedpans, emptied patient dirty linen
hampers.
Patient Transfer
Safely lifted up to 80 pounds and pushed 300 pounds on wheels.
Quality Assurance
Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality
and control.
Vitals Testing
Measured average of 30 patients' weight, height, body temperature, pulse rate and blood pressure daily.
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