Medical Assistant / CPR / AED certified

Ashtin M. Miller

*** ***** *****, *******, ** ***18

Ph: 404-***-****

**************@*****.***

Highly dependable and supportive individual with the sound understanding of

Objective

medical support and clerical tasks. Outstanding communication skills as well

as great customer service capability.

Miller’s Home Care Services

ProfessionalExperience 2009-Present

Atlanta, GA

Provide nutritional assistance for elderly, disable and

young clients. Provide transportation to and from

appointments. Assists in toileting needs of client while

providing a safe and clean environment in the home.

Customer Service Representative

2013 - Present

Unica Inc., Lithonia, GA

Initiates required action for response to customer service

requests for order changes, including the

maintenance of order/customer information files and

communicates changes to the appropriate

Personnel/departments.

Ensures and provides quality service to both internal and

external customers.

Receives inquiries from and/or contacts the organization’s

branch/regional offices to resolve a variety of order-related

issues.

Customer Service Representative 2010-2011

Coat Factory,Austell, GA

Greeted customers

Receives, processes and verifies the accuracy of orders

from customers utilizing the organization’s internal

computer system

Conducts follow up phone calls to survey respondents who

have concerns or questions.

Answers customer inquiries/communications as required.

Attends regular customer service departmental meetings.

Advises internal staff of advertisements and campaigns

that affect retention

New Life Technical Academy 2014

Education

Hapeville, GA

Medical Assistant (Certified)

Savannah State University Present

Booker T. Washington High School 2007

Atlanta, GA

HS Diploma

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