Customer Service Project Manager
Resume:
L YNDA A. D UKE
Melbourne, FL. 32901
********@*****.***
Objective:
To utilize my technical abilities and my extensive professional interpersonal skills to create a more
productive/efficient work environment for my employer. I provide a spirit of trust and enthusiasm
so that business transactions can occur harmoniously and effectively with employer confidence.
Ability Summary:
• Proficient in Microsoft Suite
• Works Well in a Team Environment
• Excellent Communicator Skills/Customer Service/Professional
• Make quick decisions
• Multi-task/ability to delegate/organize
• Leader
• Agile intelligence/resolution
• Prompt and reliable
• Quick books
Employment History:
Production, Planning & Expediting Clerk
9/2005-2/2012 : George Berger & Associates, LLC 888-***-**** + (914-***-****
86 Yonkers Avenue, Tuckahoe, N.Y. 10707
Employment Type: Full Time
Production Planning & Expediting Clerk - Expediter; Light computer work. Scheduling
appointments with the New York City Department of Buildings plan examiners to obtain approvals
on all projects. When my Co-Worker did not come in I was the person who went to any of the five
(5) boroughs to represent my company on their behalf.
In the field: Scheduling inspections, pull building department permits, and, after inspections,
follow up to make sure applications are signed off. Conduct research on all properties for
prospective and actual jobs and remove or represent clients in Court on removing violations.
Certified to handle professional/classified documents with extensive background/personal check.
Production, Planning & Expediting Clerk:
2001-2/2006 : Jack Callahan & Associates 212-***-****
277 Broadway, Ste. 2014, New York, New York 10001
Employment Type: Full time
Same as the previous job description with the addition of office clerk, Expediting ( A.K.A. – Filing
Representative), conduct training for new employees and project manager. I was the only
expediter for the office conducting business in all five (5) boroughs.
.
Education and Training:
Issuing Institution Location Qualification Course of Study
Colorado Technical University MO 1 Year of College or Criminal Justice
University Vocational School
Occupational Licenses & Certificates
Certification Title Issuing Organization Completion Date Expiration Date
License Fire Department 07/2012 07/2013
License New York City Department 06/2013 06/2013
of Buildings
THESE LICENSES ARE CONTINUED YEARLY WITH A CONTINUED FEE.
Honors & Activities
At the age of (16) I received a school leaving certificate for English, Spanish, Needle Craft and
History which allowed me to continue my education to finish fourth and fifth forms.
Graduated High School and received my Diploma and Medals for Athletics achievements.
General Education Diploma in New York in 1986
Babysitting Certificate
Food Handlers license which allowed me to own and operate a Catering and Restaurant
business.
Additional Information
Past Illustrated Matron of the Order of Mechanics – Morning Star District Grand Lodge # 2001
References Available on Request
Contact this candidate