Administrative Assistant
Resume:
D onielle R. Garland
Plainfield, NJ 07062
*********@*****.***
SUMMARY OF QUALIF ICATIONS: O rientation and Test Facilitator, Excellent
Verbal,Writ ten, and Communication Skills, Team Oriented, Reporting Skills, Supervisory Skills,
Administrative Writing Skills, Proficient in Microsoft Outlook, Word, and Excel, Analyzing
I nformation, Problem Solving, Training Skills, AOSOS System, WPM-40
EXPERIENCE
3/13-present O ne Stop Career Center-Union County
E lizabeth, N J
Administrative Assistant /Case Manager Assistant
• Assistant to Site Supervisor which includes project management, data entry and
t rained new employees as needed/Assist with monitoring of SNAP benefits for clients
• Hold weekly orientation classes and administer TABE test for interested individuals
w hich also includes grading tests and submitting results to case managers.
• Perform administrative office duties such as ordering supplies, faxing, filing, copying,
maintaining records management systems and performed data entry submissions as
required by case managers
• Read and analyze incoming memos, submissions and reports to determine their
significance and plan their distribution/Greet visitors and determine whether they
should be given access to specific individuals
• Handle complaints, settling disputes, resolving grievances, and conflicts or otherwise
negotiating with others/Schedule clients for grant certification and determine their
eligibility
10/09-11/11 U nites States Postal Service
C edar Grove, N J
Mai l Carr ier
• Delivered mail and packages to residences and business establishments along specified
routes by walking and/or driving, using a combination of satchels, carts, cars, and
small t rucks
• Obtained signed receipts for certified, registered and insured mail, collected associated
charges, and completed any necessary paperwork
• Sorted mail for delivery, arranging in delivery sequence, answered customer questions
about postal services and regulations, and reported any unusual circumstances
concerning mail delivery including street letter boxes
8/00-9/09 P eek-A-Boo Land Nu rsery
U nion, N J
Director /Owner
• Maintained book-keeping, accounting, hiring, payroll and daily operational procedures
• Implemented activities to meet the physical, emotional, intellectual and social needs of
t he children in the program
• Developed and supervised classroom programs, curriculum and schedules to ensure
best practices and developmentally appropriate practices
• Conferred with teaching staff and parents regarding child’s behavioral or learning
p roblems and recommended methods of modifying inappropriate behavior and
encouraging learning experiences
• Reviewed and evaluated facility activities to ensure conformance to state and local
regulations
EDUCATION
1989-1993 Georgia Perimeter College ( Business Management)
D ecatur, GA
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