Customer Service High School
Resume:
KARA STEPHENS
Lima, OH *5801
PROFILE
I am a dedicated, reliable, hardworking individual, open to learning new skills while being given an
opportunity to enhance my career in the retail/customer service industry.
QUALIFACTIONS AND SKILLS
Customer Service
Cash Handling
Inventory & Stocking
Respectful
WORK EXPERIENCE
Walmart Super Center
Lima, OH
Customer Service/Sale Associate November 2011
to Present
Greet customers
Operate cash register, received payments by cash, credit cards, and automatic debits
Answer customers' questions and provided assistance with product selections
Investigate and resolve customer complaints
Set up store displays
Assist in cleaning and maintaining of women’s fitting rooms
Handle inventory and stocks
Review merchandise movement
Maintain the appearance and cleanliness of work and sales areas
Allen Davis Insurance
Wapakoneta, OH
Office Assistant September 2010 to August
2011
Answered phone lines for incoming calls
Provided a high standard of customer service including receiving visitors
Ensured that a welcoming, professional environment was maintained in the office area
Provided clerical support under the supervision of the office manager to include laminating of documents,
filing, copying, and distributing of incoming and outgoing mail.
Shell Gas Station Wapakoneta, OH
Customer Service September 2010 August
2011
Operated cash register
Performed daily inventories of new stock and merchandise for the station
Kept periodic balance sheets of amounts and numbers of transactions
Compiled and maintained non-monetary reports and records
Assisted all team members in maintaining safety in the store
EDUCATION
Wapakoneta High School, Wapakoneta, OH
General Studies – Diploma
Apollo Career Center, Lima, OH
Office Administration – Certificate of Completion
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