Service Management

*** *. ******** **** ***********, IL *****

Leslie A. Barbarino, PHR h: 630-***-**** ***********@*****.***

Leadership skills

Highly collaborative, strategic and achievement oriented.

Focused on aligning the people strategy to the business.

Experience with enterprise wide talent and performance management.

Alignment of learning to the trends and gaps identified through performance and talent management.

Focused on innovation and process improvement.

Professional Experience

Grant Thornton, LLP Chicago, Illinois

(Grant Thornton LLP is the U.S. member firm of Grant Thornton International, one

of six global accounting, tax and business advisory organizations)

HR Director, April 2001 to November 2013

Drive the Firm’s Talent Management, Career Management (Performance Management, Coaching and Career Aspirations), Global Mobility

Programs. In addition, HR generalist responsibility for the Firm’s Internal Client Service personnel.

Key Accomplishments:

• Responsibility for the Firm’s Resource Management Strategic Initiative to identify a one firm approach, inclusive of the processes,

reporting, training and software to ensure the ability to maximize utilization and facilitate sharing of resources. An additional focus

was to ensure the Grant Thornton experience for our employees by taking into consideration individual career aspirations. This

initiative was deferred due to the economy; however, we were able to move forward with completion of the process flow and

documentation for future implementation. The task force for this initiative crossed all lines of businesses and geographies.

• Working closely with firm leadership, developed and implemented the new Career Continuum to assist the firm in ‘Building Better

Business Professionals Faster’. The Career Continuum articulates for our employees the progression steps and role responsibilities.

PricewaterhouseCoopers LLP – Orlando and Miami, Florida April 1991 to April 2001

(A global professional service firm comprised of more than 169,000 people in 158 countries)

Internal Firm Services HR Manager, February 1999 to April 2001

134 N. Cogswell Road Bensenville, IL 60106

Leslie A. Barbarino, PHR h: 630-***-**** ***********@*****.***

Provided counsel to partners, IFS functional leaders and staff on human resource matters for internal firm service (IFS) staff issues for all offices

within the State of Florida. Responsible for shared services administration resource analysis and management, including utilization of IFS staff

and service needs analysis. HR Generalist responsibility for recruitment and retention of IFS staff, as well as managing the evaluation, coaching

and professional development plan process for the IFS staff in Florida.

My responsibilities also included administration of the compensation and bonus program, in compliance with Firm guidelines. Worked with

Regional IFS leadership on implementation of firmwide projects, including service improvement, facilitation of training and recognition

programs. Consulted with General Counsel on potential legal issues.

Key Accomplishments:

• Led a cross functional HR Manager team to develop an IFS HR website.

• Assisted in the development of a software ‘experts’ program for Florida, an Orbit/Tracker users class

• Facilitated a Performance Evaluation and Supervisory class for entry level managers in Florida .

Human Relations/Office Management, April 1991 to February 1999

HR Generalist responsibility for the Orlando office, inclusive of benefits, recruiting, staff deployment and employee orientation on policies and

procedures. I had responsibility supervision of administrative personnel, budgets and day to day operations of the facility

Key Accomplishments:

• Developed an upward feedback evaluation program for senior accountants, managers and partners.

• Participated in the development of a three part program to improve morale and performance. The program included individual goal setting,

continuing education and quarterly recognition awards. Identified instructors and taught classes for the continuing education piece and

assisted individuals in the goal setting phase.

• Additionally, responsible for all compliance with Federal and State laws, assisted with international tours, transfers and managed the

compensation program for the office.

Education & Certifications

Sawyer College, Business

Professional in Human Resources, HR Certificate Institute

Certified by Development Dimensions International as a Foundations of Leadership Instructor

Community Activities

Habitat for Humanity

United Way

Junior Achievement

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