Customer Service Sales
Resume:
SUMMARY
Arnoldo
Punctual cashier and freight employee who focuses on exceeding expectations and
Gastelum building customer loyalty. Flexible schedule and strong mathematical aptitude.
Willing to take one for the team, and always looking for learning opportunities.
Focused on meeting goals, and striving to become the best I can be.
P.O. Box 182
Kimberly, ID 83341
EXPERIENCE
Cashier/Freight, WinCo Foods
Twin Falls, ID 2013- Current
***************@*****.***
Operated a cash register for cash, check and credit card transactions with
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90% accuracy.
Operated a cash register for cash, check and credit card transactions with
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100% accuracy.
Stocked and replenished merchandise according to store merchandising
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layouts.
Priced merchandise, stocked shelves and took inventory of supplies.
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Cleaned and organized the store, including the checkout desk and
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displays.
Completed all point of sale opening and closing procedures, including
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counting the contents of the cash register.
Handled all customer relations issues in a gracious manner and in
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accordance with company policies.
Welcomed customers into the store and helped them locate items.
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Shared best practices for sales and customer service with other team
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members to help improve the store's efficiency.
Used time efficiently when not serving customers, including folding clothes
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and cleaning out fitting rooms.
Verified that all customers received receipts for their purchases.
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Resolved all customer complaints in a professional manner while
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prioritizing customer satisfaction.
Followed merchandising guidelines to present visually appealing displays.
●
Fostered a positive work environment by consistently treating all
●
employees and customers with respect and consideration.
Cultivated a customer-focused shopping environment by greeting and
●
responding to all customers in a friendly manner.
Worked with the management team to implement the proper division of
●
responsibilities.
Actively pursued personal learning and development opportunities.
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Answered customer telephone calls promptly and in an appropriate
●
manner.
Determined customer needs by asking relevant questions and listening
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actively to the responses.
Maintained established merchandising standards, including window, sales
●
floor and promotional displays.
Stocker, Gem State Staffing
Twin Falls, ID 2012- 2013
● Stocked and replenished merchandise according to store merchandising
layouts.
● Priced merchandise, stocked shelves and took inventory of supplies.
● Cleaned and organized the store, including the checkout desk and
displays.
● Handled all customer relations issues in a gracious manner and in
accordance with company policies.
Welcomed customers into the store and helped them locate items.
●
Educated customers about the brand to incite excitement about the
●
company's mission and values.
Used time efficiently when not serving customers, including folding clothes
●
and cleaning out fitting rooms.
Resolved all customer complaints in a professional manner while
●
prioritizing customer satisfaction.
Followed merchandising guidelines to present visually appealing displays.
●
Fostered a positive work environment by consistently treating all
●
employees and customers with respect and consideration.
Cultivated a customer-focused shopping environment by greeting and
●
responding to all customers in a friendly manner.
Communicated clear expectations and goals to each team member.
●
Worked with the management team to implement the proper division of
●
responsibilities.
Actively pursued personal learning and development opportunities.
●
Answered customer telephone calls promptly and in an appropriate
●
manner.
Determined customer needs by asking relevant questions and listening
●
actively to the responses.
Maintained established merchandising standards, including window, sales
●
floor and promotional displays.
EDUCATION
Glenns Ferry High School- Glenns Ferry, ID
High School Diploma 2011
College of Southern Idaho- Twin Falls, ID
Associates of Arts, Criminal Justice,Current
SKILLS
Customer-oriented
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Active listening skills
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Consistently meets sales goals
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Credit card transactions
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Retail sales
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Computer literate
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Merchandising
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POS systems knowledge
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Merchandising
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Stocking
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Skilled problem solver
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Personable
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Motivated team player
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Fast learner
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Fluent in Spanish
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REFERENCES
Available upon request.
Contact this candidate