Customer Service Sales
Resume:
#*** *** ** ***** ***** Posadas Ave. Sucat Paranaque
Mobile No: 092*-*******
E mail Add:****************@*****.***
JASMINE I. LAMOGLIA
PROFILE
A hardworking, God fearing, and a free spirited individual.
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A value oriented person who sets her goals and puts effort in pursuing it.
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A person who is fearless in principles and firm in purposes.
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Believes that we should always live out our dreams no matter how much or how
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heavy the barriers are.
GOALS
To have a challenging job that will help me develop my skills and knowledge and further
foster good working values such as honesty, commitment, confidence and self trust.
EDUCATION
2000.2004 RIZAL TECHNOLOGICAL UNIVERSITY
BSBA Management
1996.2000 SAN MATEO NATIONAL HIGH SCHOOL
Gitnang Bayan, San Mateo, Rizal
SAN GABRIEL ELEMENTARY SCHOOL
1990.1996
Brgy. Sta. Lucia, Novaliches, Quezon City
LANGUAGES
Fluent in Filipino and English
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PERSONAL INFORMATION
Date of Birth : February 18, 1983
Place of Birth : Quezon City
Citizenship : Filipino
Height : 5" 2'
SKILLS
Good communication skills.
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Computer literate with basic knowledge in MS Word and MS Excel.
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WORK EXPERIENCES
ACQUIRE ASIA PACIFIC
Jan.15,2013 – Aug. 30, 2014
Eastwood Libis Quezon City
Level 3 Retention agent/Sales/Customer Service
Handling customer's who wants to cancel their service w/ our company.
Making sales.
Keeping customer happy through good customer service.
Handling retention through email support.
Receiving inbound calls.
PACIFIC HUB
Nov. 19, 2012 – Jan. 10, 2013
409 Shaw Blvd. Mandaluyong City
Level 3 Sales Associates
Calling possible customers to offer discount with their electricity and gas.
Calling current customer to upgrade their plan with better discount.
ACQUIRE ASIA PACIFIC
July 04, 2007 – May 1, 2012
Shaw Blvd. Mandaluyong City
Level 3 Retention agent/Sales/Customer Service
Handling customer's who wants to cancel their service w/ our company.
Making sales.
Keeping customer happy through good customer service.
Handling retention through email support.
Receiving inbound calls.
INFLUENT PHILS. INC.
March 2006 July 2007
Ortigas Center, Pasig City
Customer Contact Associate
Accounts Dialed
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HSBC UMG Buyer's Edge (Outbound)
HSBC ASP (Outbound)
HSBC Auto Hotline (Outbound)
America On Line (Inbound)
HSBC CORE (Outbound)
ACABAR (SM Mega mall and SM Makati)
October 2005 March 2006
Sales Lady
Made sales inventory
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Made stocks inventory
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Displays assigned product
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MASA (Robinsons Pioneer)
May 2005 Oct. 2005
Sales Lady
Made sales inventory
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Made stocks inventory
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Displays assigned product
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EMERALD EYE CENTER
Dec. 2004 May 2005
Sales Executive
Product marketing
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Made sales report including stocks inventory
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Sales collection
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CELLO’S DOUGHNUTS AND DIPS
Sept. 2004 Dec. 2004
Service Crew/Cashier
Prepare products assigned
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Made sales inventory
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ORBITZ (Robinson’s Galleria)
Dec. 2002 May. 2003
Service Crew/Cashier
• Prepare products assigned
• Made sales inventory
QUINTA CLASSE (SM Cubao)
May 2001 Oct. 2001
Sales Lady
Made sales inventory
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Made stocks inventory
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Displays assigned product
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BURGER MACHINE
Sept. 2000 Feb. 2001
Service Crew/Cashier
Prepare products assigned
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Made sales inventory
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MISTER DONUT
November 1999 June 2000
Service Crew/Cashier
Prepare products assigned
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Made sales inventory
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SEMINARS/TRAININGS ATTENDED
Accent Training, ICT Phils., March 5 12 2006
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Accent Training, Influent Phils., December 2005
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Coaching Fundamental Training, Acquire Asia Pacific, March 2012 [Training in how
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to handle and coach agents]
AWARDS
Top Seller of the whole Sales Department for the year 2010.
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Best in Quality Assurance for the quarter.
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REFERENCES
Available upon request.
Contact this candidate