MARCUS KNIGHT 323-***-**** Cell
******.******.******@*****.***
www.facebook.com/Marcus.Lundun.Knight
Los Angeles, CA 90039
****-** ********** ***** **********, Long Beach CA B.A. Psychology / Dance
Confidently seeking a position in Administrative Support, Office Administration, or in
Operations Management. Commitment. Passion. Integrity. Just some of the standards that
guide both my professional and personal life. Actively pursuing challenging and
rewarding employment that will enable me to fully utilize my abilities, and contribute
to the productive development of a business or an organization.
Operations Manager Maximum Style, Inc. / Los Angeles, CA
Clubthings.com - 9/2006 - Present
- General Website and Warehouse Operational Management: Maintenance of all website
product pages: including HTML Programming via Shopsite Pro, Product Description, Image
layout, & Design, Animated GIF's, Creation & Uploading of Product Flash Videos,
Processing & Invoicing all online Retail, Fulfillment & Wholesale Web orders:
Including Amazon.com, EBay, Half.com
- Purchase Orders for Product Inventory, Warehouse, & Shipping supplies, Received all
Product Inventory, Generated detailed Inventory Reports, Updated & Maintained Company
Database with all Vendor, Retail & Fulfillment Customer entrusted data, Billing &
Invoicing all Fulfillment Clients, Accounts Payable/Receivable, Reconciling Expense
Charges, Authorizing Credit Card Transactions, Issuing Refunds, Resolving Papal
disputes, Facilities Maintenance, multi-line phone systems, Routing & distribution of
all Correspondence: Emails, Postal Mail, & Promotional Materials.
- Collaborated with CEO in the development, merchandising, & introduction of all new
products added to the company website: Detailed Product Descriptions & Image
selection, new Marketing & Promotional campaigns, Managed all Retail Customer Mailing
List Subscriptions, Created Email Blasts regarding Product Specials, Discount Coupons,
Events, and Party Promotions.
- Managed Shipping Department: Coordinated all in incoming/outgoing packages:
including scheduling of Messenger & Delivery Services, USPS FedEx, UPS, Overnight
Express, Dazzle, Tracking all incoming and outgoing Shipments, Processing Returns &
Product Exchanges.
- Contributor of all company Social Media Accounts: including the Producing, Editing,
& Uploading of Product Images and Promotional Videos to company YouTube Channel,
Provided live updates regarding Product News, Alerts, & Promotions to company Facebook
Page & Twitter Accounts.
- Created and implemented new company policies for Fulfillment & Wholesale Customers:
Coordinated the facilitation of Blind Drop-Shipping & the nurturing of Vendor
relations.
Office Administrator Outfest - 12/2005 - Los Angeles, CA
8/2006
- General Administrative Support: Routing & distribution of all Organizational
Correspondence: Emails, Postal Mail, & Promotional Materials, Call Screening &
Forwarding, Mail Distribution, Scheduling Messenger & Delivery Services, USPS FedEx,
UPS, Maintenance & troubleshooting with Office Equipment, Network Troubleshooting,
Management of Departmental Files, Updated & Maintained Organizational database with
all Member, Board of Director. Filmmaker, & Volunteer entrusted data, Updated &
maintained Organizational Projected Production Timeline, Assisted in the creation and
dissemination of HTML Mass Email mailings, Updated & Maintained Organizational Contact
Sheets & Production Schedules, Archival Internet Research, Coordinated all Senior
Staff Travel Arrangements, Scheduling of Production Conference Calls, Coordinated
Monthly Board of Directors meetings, Constructed Promotional products & materials,
Packaging & Shipping, Ordering & Purchasing of Office Supplies, Document Preparation,
Facilities Maintenance.
- Provided direct Administrative Support to the Executive Director & Administrative
Director: Coordinating Client Meetings, RSVP Correspondence, and Scheduling of
Conference Calls.
- Created & updated all RSVP lists for Festival Events & Fundraisers: Compiled lists
included Media & Press Passes, Corporate Sponsors, Vendors, Board of Directors,
Filmmakers, Members, & Festival Volunteers.
- Assisted Development Department in the renewal of Memberships.
- Coordinated the Printing, Trafficking, & Archiving of all Festival printed
Promotional Materials.
- Trained all Seasonal Employees on Office Equipment: including Organizational
Policies & Procedures.
- Collaborated with the Programming Department in the development of Festival
Programs: including Print Trafficking, and in the coverage & reviewing of all Festival
Film Submissions.
Administrative Assistant The Donahue Group - Los Angeles, CA
3/2005 - 10/2005
- General Administrative Support: Routing & Distribution of all correspondence:
Emails, Postal Mail, & Promotional Materials, Call Screening & Forwarding, Mail
Distribution, Scheduling Messenger & Delivery Services, USPS, FedEx, UPS, Updated &
Maintained Company Contact Sheets, Internet Research, Coordinated Senior Staff travel
arrangements, Scheduling of Production Conference Calls, Constructed Promotional
products & materials, Packaging & Shipping, Ordering & Purchasing of office supplies,
Document Preparation, Facilities Maintenance.
- Created, updated, and maintained Daily, Weekly, & Monthly Company Calendar: With
detailed content regarding all company Public Relations Events, Scheduled Staff
Meetings, Client Production Meetings, Conference Calls, Vendor Appointments, & On-Site
Location Meetings.
- Collaborated with Staff, Clients, & Vendors in the creative & logistical development
of upcoming company Public Relations Events & Productions.
- Provided direct Administrative Support to the Company C.E.O.: Coordinating Client
Meetings, RSVP Correspondence, & Scheduling of Conference Calls.
- On-Site Creative & Logistical Support for all Company sponsored Public Relations
Events & Productions.
Office Administrator Toni Maier - On Los Angeles, CA
Location, Inc. - 2004/2005
- General Administrative Support: Routing & distribution of all Organizational
Correspondence: Emails, Postal Mail, & Promotional Materials, Call Screening &
Forwarding, Mail Distribution, Scheduling messenger & delivery services, USPS FedEx,
UPS, Maintenance & troubleshooting with Office equipment, Network Troubleshooting,
Company Database Management, Filing, Managed multi-line Phone System, Packing &
Shipping, Purchasing of Office Supplies, Facilities Maintenance.
- Assisted in the coordination & securing in Locations for numerous projects for
Feature Films, Television, Documentaries, & Magazine Editorial Photography Shoots.
Presented all new & Prospective Location Clients to Senior Staff.
- Managed and maintained Location Database of over 3,000 Location Files: Including
detailed Uploads of Locations Images, Video Footage, & Logistical Information.
Skills
Windows & Mac Operating Systems, Microsoft Office Software (Word, Excel, Outlook,
PowerPoint) QuickBooks Pro, Filemaker Pro, Entourage, Adobe Photoshop, USPS, FedEx,
UPS, Dazzle, GMail, Facebook, Twitter, YouTube, Tumblr, Instagram, HTML Programming,
Google+, Google Maps, Google Calendar, Google Docs, Picassa, Database Management,
Video Production, iPhone, iPad, Android, Tablets, Conversational Spanish, Published
Freelance Writer (Clips available upon request)