Customer Service High School
Resume:
Javoni Daniel
*************@*****.***
Yonkers, NY, 10705
OBJECTIVE: A challenging and responsible position, which would effectively utilize prior experience,
training, and abilities offering opportunities for professional growth and advancement.
EXPERIENCE
Administrative Assistant, St Johns Riverside Hospital
Yonkers, NY 2012 Present
● Assist the Vice president and Assistant Vice president of Nursing with all duties.
● Meet and greet staff and clients
● .Monitor sick calls/ Report absences.
● Maintains effective communication with nurses, other unit staff and also with personnel from other
departments.
● Admits patients, administer and maintain patient records.
● Break down medical charts for record keeping and coordinate billing.
● Assists in providing prompt response to nursing units.
● Answers telephone within the nursing office and responds to general information requests and
conveys messages.
Customer Service Manager, Syms/Filenes Basement
New York, NY 2007 2012
● Maintains store job results by coaching, counseling, planning, monitoring and appraising results.
● Maintains store staff by recruiting, selecting, orienting and training employees.
● Managing and motivating a team to increase sales and ensure efficiency.
● Completed weekly payroll
● Organized staffing and training classes
● Responsible for staff productivity, employee performance and monthly evaluations.
● Supervised and set daily sales goals for scheduled staff.
● Ensured that each customer receives outstanding service in a friendly and attentive manner.
EDUCATION
● Charles E Gorton High School,Yonkers, NY
2003 2007 (High School Diploma)
● Westchester Community College, Valhalla, NY
2009 2012 (Human Service Degree)
● Concordia College, Bronxville, NY
2012 Present (Studying Behavioral Science)
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