Customer Service Medical Assistant
Resume:
Wesley Van Ever
**** *. ********, *******, **, **604, 989-***-****, *********@*******.***
Personal Profile
I am seeking a role as a Medical Assistant to enhance my skillset and supplement my education in a dynamic healthcare environment. I exercise strong work ethic, continuous self-development, and a commitment to success.
I have a proven track record of providing exemplary service and building
relationships with clients, patients and coworkers; leveraging diversity and working within team focused
environments to complete projects.
Education
University of Michigan Flint- Flint Michigan
Masters of Biology- May 2014
3.85 GPA
o
Concentration in cadaver based anatomy, physiology, pathology
o
Course on Renal Physiology, mammalian physiology, pathophysiology
o
Biomechanics- Torques and forces on joints and tissues
o
Legal issues in health care- tort law, HIPPA regulations and healthcare reform
o
Epidemiology- Explored research models, prevalence and incidence rates of diseases
o
Saginaw Valley State University – University Center, MI
Bachelor of Science degree, August 2011
• Major – Biology
Minor -Chemistry
3.21 GPA
o
Concentration in human disease, epidemiology, community health concerns, physiology
o
Dean’s list, Winter 2008
o
Studied an unknown pathogen and identified potential treatment methods
o
Researched bioremediation techniques and influences of chemicals on cells and organisms
o
Explored antibiotic resistant bacteria, toxemia, and disease statistics
o
Delta College – Saginaw, MI
Associate of Science degree, December 2007
• Major – Biology
o Anatomy and physiology, medical terminology, microbiology
o Dean’s list, Winter 2006 and 2007
o Researched organ transplants utilizing umbilical cord blood and skin stem cells.
o Presented on Chronic Obstructive Pulmonary Disease causes, effects, and treatments .
Professional Experience
Covenant Healthcare-Pre-analytical Specialist- 09/2012-06/2013
Verify test requisitions by comparing information and bringing discrepancies to unit personal,
maintaining communication with physicians, nursing staff, laboratory personal, coworkers and
supervisors.
Collect specimens by venipuncture, skin punctures, nasopharyngeal and throat swabs following
department procedures; observing isolation precautions.
Resolve atypical test orders by contacting the physician, pathologist, nursing staff, or reference
laboratory; referring unresolved orders back to the originator for further clarification; notifying supervisor
of unresolved orders
Collect lab samples from draw ports, saline locks, and assist nurses with collections from vascular
devices.
Perform diagnostic and treatment monitoring procedures, such as audiometric testing, pulmonary
function testing, breath and blood alcohol tests, bleeding times and glucose levels.
Midland Country Club, Senior Bartender- 06/2004 to 09/2012
I was responsible for training staff as well as bar management including placing orders,
creating/implementing standard operating procedures, reporting, providing excellent customer service,
and coordinating private parties.
As an Interim Operations Manager I supervised twenty-five employees, handled customer service
matters, and implemented policies.
Activities and Certifications
PBT (ASCP) Certified Phlebotomy Technician
Provided English language tutoring to International Biology student from Tanzania, 2009-2010
Volunteered at West Midland Family Center to organize and conduct a family bingo event, 2006.
Assisted The Rock Youth Center with annual fundraising dinner event, 2008 and 2009.
Contact this candidate