Customer Service Administrative Assistant
Resume:
Sarah E. Porwit
Whiting, IN
Cell: 219-***-****
***********@*******.***
Objective:
Seeking a full-time challenging position in a customer service related field that provides me an opportunity to
contribute my communications skills, hands-on experience, and educational background as part of a team of hard-
working professionals in an industry I appreciate.
Skills:
• Exceptional listener and communicator who effectively conveys information verbally and in writing.
• Computer-literate performer with extensive software proficiency covering wide variety of applications.
• Proven relationship-builder with unsurpassed interpersonal skills.
• Innovative problem-solver who can generate workable solutions and resolve complaints.
• Seasoned professional whose honesty and integrity provide for effective leadership and optimal business
relationships.
• Productive worker with solid work ethic who exerts optimal effort in successfully completing tasks.
Experience:
Administrative Assistant, Hydraulic Component Services, Hammond, IN
September 2013- August 2014
Duties included providing excellent care for shop customers, initiating purchase requisitions, prepare
packing lists for outgoing repairs, process incoming invoices from vendors and outgoing invoices to
customers, maintain payroll information by calculating and entering data into MS program, compile,
copy, sort and file all paperwork affiliated with jobs that were current and closed for the company,
calculated pricing and quoted jobs to be repaired, prepared and contacted customers with said quotes,
communicated with the shop to proceed with completion of the job, other basic clerical duties.
Receptionist, The Tattoo Lady, Hammond, IN
July 2010- September 2013
Duties include answering phones in a professional manner, greet customers as they enter the
establishment, take and relay messages as needed, answer various questions from clients, manage the
schedule book, receive payments for services, maintain inventory weekly, prepare care packages for
customers, explain care instructions, supervised and update company Facebook page, staff training,
general cleaning.
.
Beauty Advisor/ Pharmacist Assistant, Walgreens, Crown Point, IN
December 2005- May 2011
Duties included greeting customers as they enter establishment, answer phones and screen them
accordingly, receive payments by cash, check, or credit cards, encourage sales with customers in cosmetic
department, maintain clean and orderly cashier area, answer customer questions and provide information
of company policy and procedures, stock shelves and maintain inventory list, count down registers and
balance at the end of shift, accepting prescriptions for filling, and answer telephone inquiries.
Education
In Progress: Associate of Science degree in Business Administration
Sophomore - Ivy Tech Community College – Gary, IN
GPA: 3.7 – Dean’s List – 09’-12’
Sarah E. Porwit
2000 White Oak Ave
Whiting, IN
Cell: 219-***-****
***********@*******.***
References
Kelly Voris
Business Owner
The Tattoo Lady
6805 Arizona Avenue
Hammond, Indiana 46323
Ken Jennings
Boilermaker
Local 374 hiring hall
3933 W 47th Place
Gary, IN 46409
Contact this candidate