Customer Service Representative

ACILA MONFORTE MAGAN

** *. ****** ******, ********* S.F.D.M., QUEZON CITY

093******** / 094********

***********@*****.***

OBJECTIVE

To achieve a dynamic career in the field of computer that would enable me to gain a

professional growth, thus to enhance my knowledge and skills.

WORK EXPERIENCE

Cryofrost Inc. (PURIFIED TUBE ICE)

Secretary

July 27, 2012 – July 2014 (At Present)

Zorra Street, Brgy. Paltok Quezon City

• Sales Report, Collection, Operation and Accounting.

• Encode Sales Reports.

• Collect Checks in Client Every after 15 days.

• Operation Checks the Delivery Ice for client.

• Accounting Payroll for the Employee and Collect Incoming Receivables.

Rainbow Star Internet Café

Cashier

June 21 – July 2012

España, Manila

• Stay-In for 1month and Cashier in Computer Shop.

Inkrite

Ink Refiller

February 27 – March 2012

J. Ruiz, San Juan Manila

• Training for Ink Refiller

C. Cellzone

Customer Service Representative

August 2010 – January 2011

Roosevelt Avenue, S.F.D.M., Muñoz Quezon City

• Encode Sales Report.

• Receive incoming Calls to Customers or

• Analyze all paper works

MSM.HK

Inventory

November 2009- February 2010

P. Gomez, Sta. Cruz Manila

• Packing the cellphone case

Philam Plans

Telemarketing

August 2008- October 2008

Philamlife Bldg. Aurora Blvd.,

Gateway Araneta Ctr., Cubao Quezon City

• Call the clients regarding for the gift checks.

• Give them info regarding the best benefits.

PLDT (OJT)

Telephone Operator

July – September 15, 2006

Edsa Muñoz, beside Muñoz Market Quezon City

• Call the clients regarding their bills payments

• Analyze Paper works

QUALIFICATION SKILLS

• Literate in Computer

• Good Interpersonal and Oral Communication Skills

• MS Word, Excel and Power Point

• Easy to Learn

EDUCATION ATTAINMENT

• Montessori Professional College

(Associate in Computer Science)

SY: 2005 – 2007

304 Roosevelt Avenue, cor. M.H.

Del Pilar Street, Quezon City

• Sergio Osmeña Sr. High School

SY: 2001-2005

Del Monte Avenue, cor. Araneta Ave.

Quezon City

• Masambong Elementary School

SY: 1996-2001

Wayan Street cor. Malasimbo

Masambong Quezon City

PERSONAL INFORMATION

Date: July 7, 1987

Place of Birth: Lying In S.F.D.M, Quezon City

Height: 5’0

Citizenship: Filipino

Civil Status: Single

Religion: Catholic

REFERENCE

Reference and Supporting Documentation Furnished Upon Request.

Contact this candidate