Customer Service Representative
Resume:
Brittney C. Jerrols
Houston,Tx 77004
*********@*****.***
A customer service position with a company that will utilize previous experience and skills
to meet business objectives and support commitments to current and future clients.
Experience
Sodexo Inc.- 07/2013- Current Houston, Texas
Patient Cook II
* Regulate temperature of ovens, broilers, grills, and roasters.
*Bake, roast, broil, and steam meats, fish, vegetables, and other foods.
*Inspect food preparation and serving areas to ensure observance of safe, sanitary food-handling
practices.
*Knowledge of cooking procedures.
*Determine production schedules and staff requirements necessary to ensure timely
delivery of services.
*Maintains established standards of sanitation, safety and food preparation and storage as set by
the local and state health departments
*Labels all food items for food safety and shelf-life standards.
*Cleans, organizes, and maintains walk-in refrigerator, reach-in refrigerator, cooler drawers, prep,
and dry storage area.
*Understands and complies with food safety and temperature standards.
Sodexo Inc.- 04/2013-07/2013 Houston,Texas
Customer Service Specialist
*Respond to customers' request via telephone
*Analyze transactions, corrects records and adjust errors.
*Has knowledge of product prices,line, various marketing promotional services and similar data.
*Process meal plan in accordance to patient specified diet order.
*Process money and credit card transactions
*Customer Assistance
*Data entry
Revolution Foods, Inc. - 09/2011-Current Houston,Texas
Food Service Manager
*Responsible for menu planning that conforms to Federal and State regulations
*Examine and inspect stock items for wear or defects, reporting any damage to supervisor.
*Clean and maintain supplies, tools equiptment and storage areas in order to ensure compliance
with safety regulations.
*Heat and prepare food in accordance to the Food and Drug Administrations' guidelines.
*Assist and interact with customers.
*Assist in timely stock ordering from vendors and suppliers.
*Provides regular monthly training for all food service employees in the area of food production,
sanitation, point of sale software, USDA program regulations, etc.
Papa Johns Pizza - 12/2010- 02/2013 Houston,Texas
Customer Service Representative
*Respond to customers' request via telphone
*Assist in food preparation, assembly and presentation; perform customer service and sales
duties.
*Assist in timely stock ordering from vendors and suppliers.
*Ensure excellent sanitation of all equiptment.
*Chosen to train for team leader position.
Toys R Us 10/2008-02/2009 Houston,Texas
Seasonal Inventory Clerk
*Clean and maintain supplies, tools equipment and storage areas in order to ensure compliance
with safety regulations.
*Examine and inspect stock items for wear or defects, reporting and damage to supervisor.
*Mark stock items using identification tags, stamps, electric marking tools, or other labeling
equipment
*Pack and unpack items to be stocked on shelves in stockroom.
Education
Medvance Medical Institute
Houston, Texas
July,2007 - February,2008
GPA: 4.0
Diploma of Completion:
Sterile Processing
President's List
Professional Training provided by Ben Tuab Hospital
Jesse Jackson Academy
Houston,Texas
August,2005 - May,2007
GPA:3.5
Diploma of Completion:
General Studies
Awarded Highest average in Social Studies
Honor Roll
Skills
*Food Service Manager Certification
*Knowledge of Debits and Credits.
*Energetic and positive team player.
*Excellent communication and writing skills to read and understand information and ideas
*Knowledge of record keeping
*Physically fit to lift, push, pull and carry objects.
*Able to work independently.
*Type 35+ wpm
*Computer and cash register skills
*Supervisory Skills
*Forklift Certification
*TWIC Card
Contact this candidate