Customer Service Representative

334-***-****•*****@***.*****.**.**

Charlene Lee

*** ******* ** ******** ** 31907•334-***-****•*****@***.*****.**.**

Charlene J. Lee

Objective

To be a dedicated customer service representative that is motivated to maintain customer satisfaction and

contribute to company success.

Experience

September 2010 to Present

West Central Georgia Regional Hospital Columbus, Georgia

Health Service Technician

Answers clients' call signals

• Assists in administration of medications and treatments, takes vital signs, and/or draws

blood or collects other bodily fluids, as directed by a physician or nurse

• Bathes, grooms, shaves and dresses clients

• Conducts activities for recreation and socialization

• Ensures safety and security of clients

• Feeds clients who are unable to feed themselves

• Observes and documents patient data, behavior and activity

• Prepares clients for treatment or examination

• Provides client care by supplying and emptying bedpans, applying dressings and

supervising exercise routines

• Provides clients with help walking, exercising, and moving in and out of bed

• Provides sub professional occupational and/or physical therapy services to physically

and/or developmentally disabled patients

• Transports and/or accompanies clients to treatment units, using a wheelchair or

stretcher

• Turns and re-positions bedridden clients, alone or with assistance, to prevent bedsores

September 2007 to August

2010 Jackson Hospital Montgomery,

Alabama

Emergency Room Patient Access

Obtains and keys accurate data on all patients registered

Schedules and pre-admits future patients.

Secures bed assignments for all admissions.

Ensures that patient charts are completed and scanned according to department protocol.

Collects deposits on accounts, issues receipts for monies collected and balances for daily

Cashier’s report

Performs from desk receptionist duties and answers all incoming calls to patient

registration areas.

July 2003 to August 2007

Bullock County Hospital Union Springs,

Alabama

334-***-****•*****@***.*****.**.**

Charlene Lee

Emergency Room Patient Access

Obtains and keys accurate data on all patients registered

Schedules and pre-admits future patients.

Secures bed assignments for all admissions.

Ensures that patient charts are completed and scanned according to department protocol.

Collects deposits on accounts, issues receipts for monies collected and balances for daily

Cashier’s

report.

Performs from desk receptionist duties and answers all incoming calls to patient

registration areas.

Education

2003

Bullock County High Union Springs,

Alabama

High School Diploma

References

References are available on request.

Contact this candidate