Customer Service Sales

Veronica S. Dyes

**** ****** ***, *** ****, CA **121 1 (408)

***-**** ************@*****.***

OBJECTIVE

To utilize my knowledge in the realm of law as a means to gain legal

experience and exposure to the Criminal Justice System

EXPERIENCE

Chase Bank - 2980 E. Capitol Expressway, San

January 2013 -Present Jose, CA 95148

Teller

Perform account transactions and provide exceptional

customer service

Management and control of cash drawer

March 2012 - August Vans Shoe Store - 2200 Eastridge Loop, San Jose, CA

2012 95122

Supervisor

Provided leadership skills

Managed goals for sales associates

Maintained a clean working environment

Performed cashiering duties and delivered great

customer service.

April 2007 - January

2012 Starbucks - 2200 Eastridge Mall, San Jose, CA 95122

Barista

Prepared specified beverages

Executed pastry service

Provided coffee knowledge

Processed point of Sale Transactions

Delivered customer service

Maintained a clean work environment (according to

standard)

March 2011 - October M.A.C Cosmetics - 2200 Eastridge Mall, San Jose, CA

2011 95122

Make-up Artist

Sold make-up

Scheduled appointments

Offered makeovers

Cleaned the store

Provided customer service

QUALIFICATIONS

Two paralegal certificates (Introduction to Law and Courts & Litigation

received in 2006) / AA in Paralegal Studies (2014)

Experience in Microsoft word, internet research and Power Point presentation

programing

Optimistic, works well individually and in groups, sensitive to client needs,

organized, punctual and receptive to new perspectives

EDUCATION

August 2014 - August 2016 Arizona State

University Online

(estimated graduation date) Enrolled for the completion of a Bachelor's

Degree in Criminal Justice / Criminology

September 2010 - December 2013 Evergreen

Valley College

Associates Degree in Paralegal Studies (received April 2014)

Related Course work: Introduction to Administrative Justice, Introduction

to corrections, Introduction to Courts and Litigation, Introduction to

Paralegal, Introduction to Criminal Law, Intellectual Property Law, Torts,

Legal Writing, Legal Research, Business Law, Legal Terminology,

Constitutional Law, Contracts and Property Law

September 2007- March 2010 San Jose State University

Related course work: Business courses (did not graduate and changed major

to paralegal studies / criminal justice)

September 2003- January 2007 Evergreen Valley College

Related course work: General Education / Business courses

Contact this candidate