Customer Service Manager

OBJECTIVE

To obtain a challenging Welding position where I can use my knowledge,

skills, and abilities to become an asset

SKILLS

. Utilized assorted electrodes, wire diameter, and filler metals

. Welded mild steel pipe, plate & structural steel in accordance with

ASME Section IX & AWS codes and standards

. Skilled in basic fitting & piping system layouts and able to interpret

blueprints and welding diagrams

. Welded plate & structural steel in the flat, vertical, horizontal &

overhead positions

. Welded stainless steel & aluminum in accordance with Military Standard

1595-A

. Welded 2"-5" pipe in the 2G, 5G, & 6G positions and welded large

diameter pipe per pipeline standard API 1104

. Ran overlapping beads; performed butt, fillet, socket & groove welds

. Measured, cut, prepared & fitted segments of pipe & structural steel

. Used GTAW (TIG & HF TIG), SMAW (Stick), GMAW (MIG), and FCAW Welding

Processes

. Prepared & Cut Metal with Plate & Pipe Beveling Machines, Hand Torches

& Grinders, Air Carbon Arc Gouging, and Plasma Arc

CERTIFICATIONS

. Passenger Bus Certified

. HAZCOM Certified

. Forklift, Dump Truck, Grader, and Bobcat Certified

. Marine Corps HAZMAT Certified

SPECIALIZED TRAINING

. Heavy Equipment & Unusual Loads Transportation

. Tactical CDL Equivalent Driving Experience

. Experience with 15-Ton Capacity Military Vehicles

. Marine Corps Combat Lifesaver Course

EXPERIENCE

Rent a Center Selma,

AL

Customer Account Manager 12/11

to Present

. Provides the highest level of customer service through sales support &

account management activities

. Establishes & maintains updated client contact information, records of

collection efforts, payment histories, and all correspondence

. Completes & verifies credit applications on all customers

. Thoroughly understands and can explain the Installment Sales Agreement

. Responsible for past-due account collection activities and maintains

credit & financial files

. Unloads and sets-up incoming new product deliveries and prepares,

loads, and delivers products to customers

. Follows company policies & procedures and performs duties to meet

established job standards

. Performs other duties assigned by the Assistant Manager & Store

Manager

United States Marine Corps (Marine Corps Air Station)

Beaufort, SC

Transportation Motor Pool Coordinator/Petroleum Supply Specialist

9/08 to 10/11

. Performed inventory accounting & management, scheduled maintenance,

and dispatched Government Service Administration (GSA) vehicles

. Managed GSA vehicles and aircraft fuel supplies

. Served as the Hazardous Waste Compliance Coordinator ensuring waste

disposal adhered to Environmental Protection Agency (EPA) and Federal

laws

. Received all bulk fuel shipments of the Defense Working Capital Fun

(DWCF)

. Recorded & efficiently managed fuel, temperature, and water level

supply resources utilizing an Automatic Tank Gauge (ATG)

. Supervised & managed bulk or packaged petroleum-based products

reception, storage and shipping

. Dispensed fuel & defuel services to vehicles, stationary equipment,

and aircraft

. Assured adherence to safety procedures and kept an efficient, clean,

and safe work environment per Marine Corps, EPA, and OSHA regulations

& laws

CEBA Chemical Ware Mobile,

AL

Warehouse Supervisor 8/05 to

09/08

. Received & handled HAZMAT material supplies and trained personnel to

safely use forklifts & handle HAZMAT materials

. Loaded HAZMAT into trailers utilizing a forklift and maintained

forklift & small stationary equipment repair records

. Directed continuous warehouse floor operations to ensure adequate

conditions were adhered to in compliance with OSHA laws

. Handled all packages safely to ensure the safety of others and the

warehouse

Mercedes Benz usa, llc Vance, AL

Line Inspector 8/04 to

07/05

. Inspected automobile parts as they were assembled on the production

line

. Worked long hours on feet and paid close attention to detail

. Followed all company established standards & policies

Bush Hog Selma, AL

Production Line Worker 6/01 to

07/04

. Performed cutter assembly

. Fabricated component parts

. Operated a CNC machine

EDUCATION

TWS Jacksonville

Jacksonville, FL

Professional Welding Diploma 8/2014

Forklift Academy Inc Selma,

AL

Powered Industrial Trucks - Forklift Operator Training

07/2012

Fort Knox Individual Training Fort

Knox, KY

Petroleum Supply Specialist Training 03/2009

Marine Corps Basic Training Paris

Island, SC

Initial Entry Training

01/2009

Wallace Community College Selma, AL

Welding Apprentice Training

05/2006

South Side High School Selma,

AL

High School Diploma 05/2000

REFERENCES

Available Upon Request

Contact this candidate