William H. Patrick

912-***-****

** ******** **., ********, ** 31419

acfky0@r.postjobfree.com

SUMMARY

Over 13 years of direct hands on finance and customer service experience combined with over 16

years of managerial experience. Looking for a company to grow with and learn from, where I can

use my experiences and knowledge to better benefit the company and the customer.

LICENSES & TRAINING

Life, Accident, Credit & Sickness License # 817091 (Studying for P&C license)

Active TWIC (Transportation Workers Identification Card) through 2018

Notary Public through 2016

C.E.R.T Trained by Chatham County Emergency Management

EXPERIENCE

BARNETT FINANCE, Savannah, GA 02/2014 - 04/2014

Buyer / Underwriter

• Responsible for negotiating and awarding contracts on secondary auto loans for multiple car

dealerships

• Interacted with dealerships electronically through email and fax as well as verbally

• Followed all Indirect Lending Guidelines throughout the course of each loan process

GEOVISTA FEDERAL CREDIT UNION, Savannah, GA 01/2010 - 02/2014

Loan Officer / Credit Analyst / Branch Manager

• Responsible for all day to day credit union activities including ordered and inventory

currency, opening CD’s, prepared and administered contracts to members for personal, Auto,

LOC’s Loans and Credit Cards within budgetary limitations, awarding payment to members

or dealerships, using Credit Applications and credit bureaus for decision making purposes

using Lending Navigator Software

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• Increased Loan volume from $700k to $1.4M in only two years

• Handled Member questions, comments and concerns to ensure customer satisfaction and

retention

• Evaluated decisions for Indirect loans for Auto Dealerships through Credit Union Indirect

Lending Program using online system

• Managed and evaluated employee performance

• Communicated with multiple branches to ensure their requirements were met when ordering

supplies

NAVY FEDERAL CREDIT UNION, Hinesville, GA 06/2008 - 01/2010

Member Service Representative

• Responsible for processing loans and credit card applications, mortgage consulting, balancing

the ATM, servicing customers as a teller and cross selling products

• Created a monthly membership drive class in Military recruiter offices in multiple cities from

Hinesville to Statesboro while retaining relationships with recruiters

• Communicated with Management when ordering supplies for membership drive classes

• Increased memberships by an average of 45 each month

AMERICAN GENERAL FINANCIAL SERVICES, Savannah GA 07/2007 – 06/2008

Financial Representative

• Prepared and administered contracts including terms and conditions to customers for

personal, mortgage, home equity, auto, and GILA loans while staying within their budgetary

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limitations using applications and credit bureaus for decision making purposes using AGFL

software system

• Responsible for servicing loans by home lookups for mortgages, posting payments to

accounts, contacting and following up with customers on collection issues

• Recognized in company newsletter during first month for highest sales on insurance products

VADEN AUTOMOTIVE GROUP, Savannah GA 03/2001 – 07/2007

Auto Sales Representative

• Responsible for customer service throughout the sales process including greeting, test drives,

ordering and addressing customer questions

• Prepared purchase orders and negotiated price, payment, terms and conditions with buyers

while staying within their budgets

• Worked closely with finance office bank representatives to process leasing and credit

applications and pull credit reports

• Consistently made sales quota and was named Salesman of the Month 5 times

PUBLIX SUPERMARKETS, Savannah GA 03/1986 – 03/2001

Bakery Manager

• Oversaw all operations including daily production, inventory control, stock level review,

ordering of supplies, market product and operation of commercial ovens and mixers

• Managed employees including performance and production schedules

• Resolved problems / concerns for customers when purchasing product from the bakery

• Communicated with multiple suppliers when ordering products, monitored supplier

performance and prepared reports and other records pertaining to supplier performance and

products ordered for upper management

• Used P&L's for staying within budgetary limitations

INTERESTS

Volunteer with Savannah Chatham Metropolitan Police Department on community based

programs such as Lost and Found Children at County Fair, Rock and Roll Marathon, Charity

Runs and Feeding Officers during St. Patrick’s Day festivities. Volunteer with organizations that

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care, help, cook and feed the homeless and enjoy working with my hands building projects

including electrical work and plumbing.

REFERENCES

Personal and professional references available upon request

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Contact this candidate