Office Assistant Staff

Location:

Posted:

August 25, 2014

Bertha McKinley

*** * **** ****** – Chicago, Il *0619

***********@*****.*** 773-***-****

SUMMARY OF SKILLS

• Microsoft Office

• AS400

• McKesson

• HCHB software

WORK EXPERIENCE

Addus/LHC Group Healthcare Chicago,IL

Clinical Support Coordinator/Office Assistant 07/2005-06/2014

• Executed and managed the complete Clinical Support Coordination Cycle, including processing

data using most conventional Healthcare software programs, in timely and efficient manner, with

little or no errors, while planning weeks ahead for upcoming deadlines, in challenging

environments, reduced staff, and tight deadlines.

• Expert at HIPPA, improved and streamlined processes of testing, licensing, while problem

solving family/patient & staff concerns and emergencies.

• Payroll for all field staff and billing to generate revenue for the company.

• Performed Claims Audits, reviewed and cleared held claims.

• Participated in Quality Improvement Program- Human Resource Support always achieved 90-

100%. Ensured audit readiness and perfection. Dependable, honest, first to arrive, last to leave.

Personal Touch Healthcare Evergreen Pk, IL

Scheduling Coordinator 08/1998-09/2004

• Scheduling of RN’s, LPN’s & CNA’s therapist and social workers for general home visits, private

duty cases and facilities.

• Entered care plans, payroll schedules, patients and employee demographics information into

AS400 database.

• Maintained logs and patient’s chart, received referrals, scheduled appointments and answered

phones.

• Supervised punctuality/reliability of 25 field employees.

• Performed on-site visits at clients homes to assess the homecare services and all other duties as

assigned.

EDUCATION

Malcolm X, Chicago, Il. Chicago,

General 1985-1986

Tina Davilla, Chicago Chicago, IL

GED 1984